Changed Apple ID, but iTunes still insists on old email identity address
How can I access my apps when the App store insists on an old
email identity which I have changed?
Apps are permanently tied to the Apple ID under which they were purchased, so if you created a new Apple ID, it will not work. You need to sign into that old Apple ID to update any of the apps purchased through that ID.
Regards.
Similar Messages
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I changed my AppleID, but iCloud still has the old email address on my phone. How do I change that? It keeps asking me to input my password, but obviously that won't work because the ID is wrong not the password.
Then change your Apple ID back to the old ID, then delete the account. Once done, change your ID to your new one.
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Why I can't purchase anything from UK Appstore? It says my ID connected to Kazakhstani store and I can't use it here in UK, I used to live in KZ. How to change stores? Create a new ID? But I still have my old e-mail address, will it valid as a new ID?
Welcome to the Apple Support Communities
You can only purchase content on the Kazakhstani store because you created your Apple ID on that country. To change the country, see "Change your iTunes Store country" > http://support.apple.com/kb/HT1311?viewlocale=en_US&locale=en_US -
HT204053 I have new Apple ID but it keeps requesting my old email address & password
I have new Apple ID but it keeps requesting my old email address & password
But what are you trying to do with your new Apple ID? All purchases are forever tied to the Apple ID that the purchase was made with.
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I changed my Apple ID on all my devices and services but iCloud still shows my old Apple ID. How can I get it to update?
I asked the Apple Tech support people and their advice worked for me, it's a setting on the iPad itself. see below.
Follow the below instructions to sign in with your new account name.
1) From the home screen, tap Settings
2) Tap Store
3) Tap Sign Out
4) Tap Sign In
5) Enter your current account name "xxxx" and your password and tap OK.
If you are still unable to change the sign in name on your iPad, please sign into your account on your computer and then sync the iPad so the changes will be updated.
good luck -
Hi
I changed email addresses but iCloud sill has my previous address registered. It also is not recognising either my original password or my new password. How can I get my new email address into the iCloud system, and also lodge a new password with them?
I'm using an ipad and all else is ok but not icloud.Welcome to the Apple community Ross.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
Can anyone tell me how to resolve this
Sign out your AppleID in Settings -> iTunes and App Store. Touch your AppleID and select Sign Out. Then Sign in with your new AppleID
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I have changed my email address in iTunes and my password but when I want to purchase a movie on my Apple tv it still shows my old email address?
Hi katefromne,
You can reset all of your settings for the Apple TV, which includes your account information:
The information is on page 31 of the Apple TV User Guide
manuals.info.apple.com/en_US/apple_tv_3rd_gen_setup.pdf
You can reset all of the settings on your Apple TV to factory values.
Important: This requires you to reenter all of your network and account
information.
To reset all settings:
Choose Settings > General > Reset > Reset All Settings.
The following site will provide all of the information you need to know about your Apple ID:
Apple - Support - Apple ID
I hope this information helps ...
- Judy -
How can I use iCloud again after upgrading OS to Mountain Lion? 2 days of trying every password I have ever used, AND changing Apple ID and iTunes ID, still nothing. Can't backup on iCloud anymore.
Apple ID's can be used for anything, a single ID can be used for all your accounts (ie iCloud, iTunes, MAS, Apple community etc), ideally this would be the way forward. So far as iTunes goes you need to continue to use the same ID as you have always used or you will lose access to your previous purchases and your iTunes match subscription.
If you are using a second ID for iCloud, you can continue to do so or use the ID you use for iTunes, but if you choose the later you will need to move all your calendar, contact etc data to the account using the ID you use for iTunes.
When (if) you change which account you use you would delete the account on an iOS device and log back in with the correct details, on a mac you would sign out in the iCloud system preference pane. -
I recently chenged my email address on Itunes. When I plugged in my Ipod 4th generation Itouch, it still shows my old email address.
It syncs everytime, but the old email address is keeping me from making other purchases. How do I fix this?In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
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The language on my phone was changed to japanese. I have switched it back to English, but itunes still has some japanese writing on it.
Does anyone know how to get rid of this?
ThanksTry This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
My email recently changed and so I updated my Apple ID to reflect my new email, but my Icloud account still shows the old email as the username on both my Iphone and Ipad and for the life of me I can't figure out how to change or delete it. My password doesn't work with the old email address. When I look for my old email address in the Apple ID support area it says that the ID doesn't exist. Help!!!
You have to go to Settings>iCloud and tap Delete Account, then sign back in with your updated credentials. This deletes the account and your synced data from your device, but not from iCloud. Provided you are signing back into the same account and not changing to a different account, your data will be synced back to your device when you sign back in.
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I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help
OK...now I appear to 'progressed' I changed my email address back to original on Apple id and then was able to delete icloud account. Apparently I couldnt do it as it kept requesting password when I entered passsword ( both old and new one, it wouldnt accept it as it had my old email address in ) It didnt do that on ios6 . Anyway I deleted account, but now I tried to login in with my new id/password and it says unable as already in use!!! More help needed please! Its a nightmare!!
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HI I changed my apple id but i still can get rid of the old one can u please help
hi i've changed my apple id but i still can get rid of the old one would please help me
bass83 wrote:
hi i've changed my apple id but i still can get rid of the old one
What do you mean...? More details please. -
I was unlocking my 3g iphone with at&t's approval, on the process I reset:erase all settings and content. now my iphone blocked out(not responding) with only the apple logo. I tried DFU mode several times but itunes still not recognizing the iphone. I previously backed up before. Help...what do I d now? thanks
Hi there tifachristie,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.
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