Changed apple-ID password - cannot connect to icloud via macbook air but it works on iphone and itunes..

My Ipad got stolen soon after i updated in to ios7.
the idiot i am, i did not activate find my ipad, so i changed all my passwords, including the apple-id.
now i have the following problem:
on my iphone, everything works as usual.
however, i cannot connect to icloud via my macbook air, if i type in my password (and trust me i have already changed it a few times, it always works on the phone but not on the macbook) i get the following message: "Sie konnten aufgrund eines Kommunikationsproblems mit iCloud nicht angemeldet werden." which means more or less that i could not connect to icloud due to a communication problem.
does anyone have an idea how to fix this?
thank you!
regards

Sign out of iCloud, the sign in with the new ID/ Password.

Similar Messages

  • I cannot use FaceTime on my Macbook air but can using my iPhone - any help please?

    Cannot use FaceTime on my Macbook Air but can connect using my iPhone - any help appreciated.

    Any error message?

  • Updated my Apple ID, now cannot connect to iCloud.

    Hi, I changed my Apple ID name to my new email address (with my existing one still linked in). However whenever i go to back up my iphone on iCloud, it asks for my iCloud password under my 'old' Apple ID. It is still the same ID, just a different name, yet it won't accept my password, so i cannot back up my phone. I am running the latest IOS and it is an iPhone 5. Has anyone got any ideas? Thanks in advance.

    Sign out of iCloud, the sign in with the new ID/ Password.

  • I cannot connect to the server to check my email on my iPhone and am not getting text messages

    Need help - all of a sudden I cannot receive email or text messages on my iphone 4s - I get the error message that it cannot connect ot the server

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Hi I'm trying to install an HP C4180 printer as net printer through Alicegate router (Thompson technicolor). Printer works ok when connected with USB to Macbook air, but cannot be seen on the printer installation configuration. Mac OSx 10.7 (Lion)

    Hi folks.
    From this morning I'm trying to "see" an HP printer C4180 connected on the USB port of the wi-fi router (TIM Alicegate ADSL2 Wifi+N, manufacturer Technicolor).
    I installed latest drivers and checked everything is ok and works fine until printer is connected directly with USB to my Macbook Air.
    Then I connect the USB to the router and try to find the printer.
    On Alice help suggest to find it by ging to system preferences, then printers, add printer with "+", select "windows" sheet. There I can see - not always in reality, but sometimes - the "workgroup" in the left column, select, "alicegate" in second column, select, and here instead of finding the printer list there is a pop up saying that "the server version you are trying to connect to is not supported".
    Reading other forums, it may seem that the problem is Lion not yet supporting this kind of connection.
    Here a photo of the situation when the message occurs:
    Help..
    Thanks and regards
    Luca

    anchio ho lo stesso problema con Mas Os x 10.7.4
    con il sistema 10.5 funziona perfettamente
    credo sia un problema del sistema
    ho provato con 10.8 stesso problema
    ciao

  • TS1398 Cannot connect to internet by WIFI for first time (after active iphone by iTune, because cannot use WIFI to active)

    I just bought a iphone 5 32GB White from Apple store. However, the first time i turn on my iphone, it cannot use WIFI to connect. Meanwhile, another device still can connect WIFI normally (example: computer, my another iphone 5 16GB)

    Please help me
    I tried many way to use WIFI on my iphone 5 with IOS 6.0.1. But cannot
    _Turn off and on WIFI
    _Reset Network Settings
    _Update to IOS 6.0.2
    Blah blah blah
    P/s: because this is the first time my iphone turn on for active, so it has'nt connected with any Networks before.

  • TS1474 I have just switched to a new macbook air but keep getting a message in itunes saying my iphone cannot be backed up to the new computer. I have up dated itunes. Do I need to do something to the old computer?

    I don't use Icloud; not sure why it doesn't work - any ideas?

    Hello there, johnfromlo.
    The following Knowledge Base article offers up some great steps for troubleshooting your issue:
    iOS: If you can't back up or restore from a backup in iTunes
    http://support.apple.com/kb/ts2529
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • My macbook pro cannot connect to internet via wifi

    I have a Macbook Pro 2010 OS X 10.8.3.  I cannot connect to internet via wifi (Air por).  My Macbook Pro does not recognize my network and when I select it from the list of network it asks for my network password.  when I type in my password a dialog box gives me timeout error.  Please could anyone help me.  I am using ethernet for my connection at the moment.  Do I need to reset my macbookpro?  if yes, what will happen to my applications and operating system (mountain lion)?
    Monireh

    When you use the Airport utility what happens?
    What is in the System Preferences control panel for Network settings?
    http://www.apple.com/support/airport - there is a forum just for Airport Community
    Airport Express FAQ
    http://support.apple.com/kb/HT1515
    Wi-Fi Setup Considerations
    Things to consider before you begin
    Start with a plan for the physical layout. Depending on whether you have an existing Wi-Fi network, or if you are using your AirPort Express as a standalone Wi-Fi device, there are several options available for you to choose from.
    When using Ethernet, Cat6 cable is recommended.
    The layout you choose should take into account environmental factors such as physical access, location, range, radio frequency interference, etc.
    You will need to consider what AirPort Utility settings to adopt.
    You will need to know whether you are using an AirPort Express (802.11b/g) or an AirPort Express (802.11a/b/g/n).
    If you will be using more than one Wi-Fi base station, it may be helpful to read the article Extending the range of your wireless network by adding additional Wi-Fi base stations.
    AirPort Discussions
    Discuss your AirPort Base Station, Time Capsule and Wi-Fi questions with fellow community members.
    More
    Direct you to the proper forum for MacBook :
    MacBook Series Forumshttps://discussions.apple.com/community/notebooks?view=discussions
    Mac OS X Forums
    https://discussions.apple.com/community/mac_os?view=discussions 
    http://www.apple.com/support/macbookpro

  • I cannot close powerpoint on my macbook air

    For some reasons, i cannot close powerpoint on my macbook air.  I shut it down and restart it again but am still unable to close it powerpoint.Any help regarding this will be appreciated

    Are you able to force quit it?
    OS X: How to quit an unresponsive application using Force Quit

  • I changed email and cannot connect to iCloud verify account does nothing?

    I changed email and cannot connect to iCloud verify account does nothing?
    Now on Comcast
    Apple ID was changed to comcast, and is ok
    iCloud wants to verify my account and shows the old ATT address.
    Nothing appears on att mail
    Now what?

    Hi Tiffany. I duplicated this my self and I was able to set up yahoo mail on a 3gs, it should be the same. Can you verify if you are online like browsing a website just to check the internet connectivity?

  • Upgraded to Mavericks, now cannot connect to iCloud, no e-mail!

    Just upgraded.
    Restarted.
    Mac tells me it cannot connect with iCloud because there's a problem with "catsongs at me dot com"...
    ... except, I don't use catsongs at me dot com for my account...
    ... I use the dot mac extension
    Restarted away... same message...
    On the road and now locked out of my MAIL!!!!
    Keeps telling me there's a problem with my dot me account in iCloud... but I don't use that account for anying. Signed in via Apple site... it's my dot mac...
    Help!
    Thanks,
    Cat

    Just to be clear.
    AIM stands for AOL Instant Message.  So an AIM Password is an AOL Instant Message password.
    An Apple ID issued by Apple (@mac.com and iCloud issued @me.com and @icloud.com  ending IDs) can also be valid AIM Screen Names
    In the past the password at Apple had to comply with the AIM limit of 16 characters.
    I have seen a recent post that suggests that this limit may have changed.
    Try logging in here if the Name was registered at AIM or is an @mac.com name
    https://settings.aim.com/
    (You cannot log in here with an @iCloud.com or @me.com ending ID as there are addtional checks in iChat 6 and upwards that invloved logins to both Apple And AIM at the same time to confirm access to the password).
    10:07 pm      Saturday; January 11, 2014
      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • Mac cannot connect to iCloud because of a problem with my iCloud account

    I keep getting the following message when opening my email....mac cannot connect to iCloud because of a problem with my iCloud account. 

    I have another kind of message. I am connected perfectly to iCloud but receive this every hour or so : "This Mac cannot connect to iCloud due to a problem with "address mail" of said account.
    But :
    1. I AM connected
    2. When I open i Cloud prefs it asks me to type my iCloud details (email address and password), then it says iCloud is in fac ALREADY open.
    3. When reading troubleshoot doc Carolyne linked to, I read this :
    Close and reopen iCloud preferences before attempting to sign in to iCloud again.
    If that does not resolve the issue, check your email folder and Junk folder for a verification email sent from Apple.
    If there is no verification email in your email folder or Junk folder, click the Resend Verification Email button in iCloud preferences.
    My comments :
    - How can I close iCloud ? Document doesn't say. By clicking the "—" sign in iCloud prefs ???
    - I cannot see any "Verification Email button in iCloud.
    I'm on Yosemite…

  • I recently changed my iCloud account because someone stole my last phone and changed all my passwords for both my iCloud and emails account. So when I changed my account I accedently erased all my contacts is there anything I can do? (It wasn't backup)

    I recently changed my iCloud account because someone stole my last phone and changed all my passwords for both my iCloud and emails account. So when I changed my account I accedently erased all my contacts is there anything I can do? (It wasn't backup)

    I'd say your best bet is to try to regain access to your old account. Call 1-800-MY-APPLE, and ask to talk to the account security team. Hopefully they can verify you are the account owner, and then reset the password for you.

  • Verification failed cannot connect to icloud

    Trying to erase and reset my iPhone 5 (since I have activated an iPhone 6) and cannot get past the 'verification failed, cannot connect to iCloud'.  I've been receiving the same message for 5 days.

    Hello kmb1727,
    To start with troubleshooting this issue where you are getting the error "Verification failed, cannot connect to iCloud," I'd like you to please go into your iPhone settings, and reset the network settings.  After that, please try to erase your iPhone.
    Reset iPhone settings. Go to Settings > General > Reset, then choose an option:
    Reset Network Settings:  When you reset network settings, previously used networks and VPN settings that weren’t installed by a configuration profile are removed. (To remove VPN settings installed by a configuration profile, go to Settings > General > Profile, select the profile, then tap Remove. This also removes other settings or accounts provided by the profile.) Wi-Fi is turned off and then back on, disconnecting you from any network you’re on. The Wi-Fi and “Ask to Join Networks” settings remain turned on.
    Reset iPhone settings - iPhone
    Thanks for using the Apple Support Communities!
    Cheers,
    Alex H.

  • Cannot connect to iCloud in preferences

    With my macbook Air, I cannot connect to iCloud in preferences
    Also I cannot update in the App Store. Message device or computer not verified
    When I try to maintain iCloud everything looks A-OK. All devices an computers are verified.
    Also I use a iPad air with the same ID an an Iphone 4s , no problems with those
    In iTunes i can check my account en my computer is verified. There my ID seems OK
    I swiched back from Yosemite to Mavericks but I am still without Wifi
    With the also present Mini Mac everything runs fine with , yes. the same ID
    What's happening that I still get thrown out ?

    I have just had this problem myself with iCloud and not being able to sign in, but my macbook Pro was brand new and right out of the box. it had the OS X Lion v.10.7.4. So, I called Apple, but they said they have never heard of this, but it has happened to many, many others. the Apple people could not help me, but where I go to university there is an awesome tech program and they were able to help me out... after 2 hours though of the techies searching the internet for answers.
    SOLUTION:
    be in your Finder and go to the menu bar.
    open the "Go" option and go down to "Go to Folder..."
    type in "~/Library/" and press enter.
    then open the "Application Support" folder
    delete the "iCloud" file/folder
    try signing back into iCloud under System Preferences
    *this is what has worked for me anyways ... and hopefully for you too.
    Also, my Safari kept quiting unexpectantly, so we installed Safari6Lion.pkg from... http://discussions.apple.com/message/19096754#19096754

Maybe you are looking for