Changed Apple ID password gift card balance gone?

I had to change my Apple ID password and now it seems as though the balance remaining on my iTunes account from a gift card redemption has been wiped or is no longer accessible. It doesn't show up under my account any longer. Please help?

Click here and ask the iTunes Store staff for assistance.
(105665)

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HT5621 my itunes gift card balance disappeared in itunes store when I had to change my apple id and password

My gift card balance of $29 was lost when I had to change my Apple Id. How do I recover the amount of money I had on my old account?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Good Luck.

I have a balance of 0.95c on my apple id (from gift card) but now i moved, and i want change the country and credit card. How can i do that?

I have a balance of 0.95c on my apple id (from gift card) but now i moved and i want to change the country and add credit card. Every time i tried to change the info it says that i need to spend the existing balance. What should i do?

Click here and ask the iTunes Store staff to zero your account balance.
(92880)

I want to change my apple store to saudi arabia Because my store was in saudi arabia but changed before to use gift card now I have 0.27$ but I DONT need it The Error was you have a store credit balance you must spend your balance before you can ch

I want to change my apple store to saudi arabia Because my store was in saudi arabia but changed before to use gift card now I have 0.27$ but I DONT need it The Error was you have a store credit balance you must spend your balance before you can change stores and I have saudi credit card Used it before

Click here and request assistance.
(78468)

I want to change my apple store to saudi arabia Because my store was in saudi arabia but changed before to use gift card now I have 0.06$ but I DONT need it The Error was you have a store credit balance you must spend your balance

I want to change my apple store to saudi arabia Because my store was in saudi arabia but changed before to use gift card now I have 0.06$ but I DONT need it The Error was you have a store credit balance you must spend your balance

You can try contacting iTunes Support and ask them if they can remove the balance from your account so that you can change countries (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT5035 can i pls see my apple i tune card purchase history? it appears that in end of year 2013 i have about $163 in my gift card balance, but this yr becomes zero. i have purchase lots of apps these few days and have no idea all the $ has gone from last

can i pls see my apple i tune card purchase history from 2013-2014? it appears that in end of year 2013 i have about $163 in my gift card balance, but this yr becomes zero. i have purchase lots of apps these few days and have no idea all the $. i want to find out where the $ go. i have just add $50 in for my itune card.

You can't see your card redemption history - you can try contacting iTunes Support (these are user-to-user forums) but they might not be able to help you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
You've checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases

I have an itunes gift card balance on my account however I want to use my credit card to pay for songs. It automatically uses my balance and doensn't give me the option of using my credit card. In detail how do I change it or must I use my balance first?

I have an itunes gift card balance on my account however I would rather use my credit card to pay for my music downloads. I cannot find an option to choose credit card over my balance, it just automatically uses my gift card balance instead. Is there a way to change this? I have gone to account settings but cannot find a way to do this. Does anyone have any detailed information on how this could be achieved? Is it even possible? Thanks so much in advance!

Sorry, but there's no way to force the iTunes Store to use your credit card. If there's a credit balance available, purchases will be deducted from that first.
Regards.

I have a $10 gift card balance on my Apple ID but when I try to rent a movie it wants me to use my debit card. How can Make it use the iTunes credit?

I have a $10 gift card balance on my Apple ID but when I try to rent a movie it wants me to use my debit card. How can Make it use the iTunes credit?

Hi ...
Select None for payment method > iTunes Store: Changing account information
Be aware, an auto renewing subsciption by require a credit card.

I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance.

I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance. How do I use my balance first?

Hi ...
Select None for payment method > iTunes Store: Changing account information
Be aware, an auto renewing subsciption by require a credit card.

HT5035 I had to change my id & have lost my gift card balance please help?

I had to change my id & have lost my gift card balance please help?

Did you change the Apple ID for an existing account? Or did you create a new Apple ID? If you created a new Apple ID, your balance will still be tied to the old account and you'll have to log into the iTunes Store using that old account to spend the balance. If you changed the ID on an existing account and can no longer see a credit balance, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

How can I change the payment method to None with gift card balance.

How can I change the payment method to None with gift card balance?
I already have an Apple ID account with no credit card but when I try to log in download free app it says Apple ID has not been used in iTunes store please review your account and it appears the billing info and there's no none in the option..how can I solve this so that I can used my Apple ID and can download free apps?

Hi ..
Help here > Why can’t I select None when I edit my payment information?HHi

HT201209 Hi all.. Is there a way to transfer my small Apple Gift Card balance to my iTunes account?

Is there any way to transfer my apple gift card balance to my itunes account.?

You know you can normally redeem sucg cards under your normal iTunes account?
I just don't think there's a way of transferring balance or purchases from one account to another.
If you have portable devices, you can I believe authorise a single iTunes library for different accounts AND transfer different account material to a single iPod/iPhone etc
AC

HT1918 Use gift card balance before charging to credit card

How can I set the payment to default to using my gift card balance before charging my credit card?
I redeemed a few gift cards a couple of days ago and have a balance to draw from, yet the charge for the items I've ordered since then have hit my credit card, and that's not what I wanted to happen. I wouldn't have made those purchases if I knew that.

Purchases should always be deducted from your credit balance first unless you're buying a gift for someone. Assuming you were indeed not buying a gift for someone else - gifts cannot be purchased using a credit balance - another user in the forums posted this as the reply from the iTunes Store when this issue was brought up. Perhaps it will help you. If problems persist, contact the iTunes Store:
http://www.apple.com/emea/support/itunes/contact.html
Regards.
I'm sorry you weren't able to make a purchase using your store credit. To purchase items on the iTunes Store with your store credit, your account information in your user profile needs to be corrected. I'll walk you through this process to get you back up and running in no time.
1) Visit the My Apple ID website at: http://appleid.apple.com
2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button.
3) Click the "Manage your account" link.
4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button.
5) Click "Addresses" in the column on the left. If you have multiple shipping addresses, remove any out-of-date or duplicate addresses by clicking Delete. Also, make sure the state or province field is filled out correctly for each address. To edit an address, click Edit. Edit all of your shipping addresses and make sure the appropriate state is selected in the State drop-down menus.
6) Now click "Phone Numbers" on the left. The area codes should be in the area code fields and the phone numbers should be in the phone number fields. If an area code is missing, or if it is in a phone number field, your account information may not save properly.
7) Make any other necessary corrections, then click the Save Changes button.
8) Click Log out in the upper-right corner. When you make your next purchase on the iTunes Store, you will be asked to review your billing information. At this point, you can change your information or simply click Done at the bottom of the screen to proceed. Once you click Done, you should be able to purchase on the iTunes Store using your store credit.

HT1689 Where did my gift card balance go after a credit card purchase

I had a gift card balance on my account and I didn't want to use it so I put in my credit card. Now the gift card balance is gone. Can I recover it? I no longer have the card.

Goforit123 wrote:
... Now the gift card balance is gone. ...
Are you sure that the Purchase did not use a combination of the Gift Card balance and the Credit Card...
Check your Credit Card Statement to check that...
OR...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Can i zero my gift card balance somehow?

Can i zero my gift card balance somehow? i have just $0.72 and i need change country, but i can't because my balance is not on zero.

Try contacting iTunes support and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

Changed Apple ID password gift card balance gone?

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