Changed bill after I paid it and added in a $70 service charge they had taken off!

I feel like Comcast is a complete ripoff now - and I have been a loyal customer for more than 15 years! I was totally bamboozled by Comcast after I paid my bill and then opened up my "new bill" and saw that my last month's e'bill has been changed after I paid it in full  - all my services have been changed and now are being charged more - and a service charge of $70 for a phone problem which was totally their equipment problem and they had previously removed from the bill has now been added back in!! Now the new bill was added in - my "free HBO for 6 months for previous problems" - was removed and I'm now being billed for it - all of my services are being charged more - and my service - which was supposed to be $89. for two years - and I had agreed to - is now $161. - WHAT A RIP-OFF!!! Of course, I can't reach anyone by telephone now as the phone service has changed and I'll have to wait until tomorrow and try some other numbers. I have now switched back to Paper billing and may cut off the phone as this is a total crazy way to operate a business!!! I wish they would just be honest with me after helping me and thanking me for my business and telling me what my bill would be for two years and saying that my bill was paid in FULL!!!

Thanks - I did get a private message that they've taken off the service charge and taken off some of the other charges that had been put on after the fact on the last bill and on this month's bill but then when I log in to look at the bill - it is still more than it is supposed to be as it say it will one to 2 billing cycles for that to take effect.I can't even SEE my own bill ONLINE!  I now have to put in a "pin" number to view it and I'm locked out of my own account as there is no place to enter the PIN number and I don't have a record of ever creating a PIN number when I created my account 15 years ago!!  -  So I wil be emailing that back to the person who emailed me as well as to the ecare@ comcast.com

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