Changed credit card on account and still cant access

My credit card was stolen so I went on and updated my payment info, i still cant access photoshop. It says I was billed today but i get an error saying i need to go and renew. What gives?

Hello sorry for your accident!
In order to get back the right path, please have a look at
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html >>> Payment & credit card >>> Help changing the credit card on your account.
If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
Good luck!
Hans-Günter

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HT201304 How do you change credit card on account

How do you change the credit card on your account

Settings>iTunes and App Stores>Apple ID>View Apple ID>Sign-in>Payment Information

Credit card charged twice and still can't convert pdf into word!

Hi, It seems my credit card was charged twice for my subscription. However, I'm not able to convert my pdf document into word. When I try and do this it just asks me to subscribe, even though I'm signed in. I tried to cancel one of my subscriptions and ended up in an annoying holding pattern where the available comments said to contact the adobe team, but when I went to the website where this contact was supposedly possible it directed me back to the community.

Hi florence12,
I just checked your account and see that both transactions have been canceled already. Please keep an eye on your credit card bill, and if the charges appear there let us know.
Best,
Sara

I keep getting a message that says invalid Id or password, I have changed the password many time and still cant transfer my book Help!!!

I downloaded a book to my computer when i go to transfer it to itunes i get a message that says Could not authorize this computer because either your user name or password are invalid. Help. I have changed the password and still the same message.

Ok....so I have found a work around....if not a complete solution.
I'm not sure if deleting your music, uninstalling ITunes and reinstalling and adding your music back will actually affect it but I tried it again. Started from scratch.
I checked the box for "Manually manage music and videos"
Then I moved my music to phone via drag and drop, usually just boxing a row of albums at a time.
I went back into my Iphone and began the sync. The message popped up, "1 Item could not be synced" and the sync stopped. At that point, I just clicked sync again and it started back up again. It took a few go's but eventually I got all my music on my phone.
Ironically enough, the only songs that wouldn't sync were songs that I had actually purchased from Itunes....kinda odd

Read FAQs and still cant access internet

im working with a WRT54GR and i cant seem to connect to the internet anymore
i set up my router last night and everything was working fine
i downloaded and installed a few windows updates on my computer .. i took a personal phone call and when i got back to my laptop i couldnt connect to the internet anymore
now im recieving a strong signal from my router ..
.. my wireless client is telling me ive got a smooth connection not only to my router but to my internet as well .. and i still cant connect to the internet
.. i have read the FAQs and followed every instruction and still i have no connection .. according to the FAQs it should work .. but it doesnt
i just got done lowering the RTS threshold hoping that would fix my problems .. but still no
what do i do?
please helpMessage Edited by Pointblank510 on 11-12-200605:58 PM

... seems like it
"Pinging webgod.linksys.com [66.161.11.20]with 32 bytes of data:
Reply from 66.161.11.20: bytes=32 time=37ms TTL=42
Reply from 66.161.11.20: bytes=32 time=37ms TTL=42
Reply from 66.161.11.20: bytes=32 time=37ms TTL=42
Reply from 66.161.11.20: bytes=32 time=37ms TTL=42
Ping statistics for 66.161.11.20:
Packets: Sent = 4, Recieved = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 24ms, Maximum = 37ms, Average = 27ms"

I have an itune card i want to buy songs from itunes ive redeem my card i have the credit in my account but still cant download music

i have a itune gift card, i wanna download some music but its not letting me

Go to settings, store, click on apple ID, sign out and sign back in with your ID. You can put her music into your account. That is illegal.

How do I remove my credit card from my account and still download free apps. Bc that card is no more good anymore the App Store will not let me download any apps . I no longer have a credit or debit card.so PLS help

How do I remove my credit card from my account and still download free apps? because that card is no more good anymore the App Store will not let me download any apps . I no longer have a credit or debit card.so PLS help

On your iPad tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should give you a payments link on your account's page. Or on your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should also be a payment link.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID)
If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information?

I've changed credit cards, and I'm TRYING to restart my creative cloud account. I've entered my data, has it been accepted ?

I've changed credit cards, and I'm TRYING to restart my creative cloud account. I've entered my data, has it been accepted ?

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

HT1918 updated my credit card info and still cant purchase anything??? help

updated my credit card info and still cant purchase anything on itunes? help

Apple - Support - iTunes - Contact Us
Apple - Support - Contact Apple Support
Customer Service: Contacting Apple for support and service - this includes international calling numbers.

HT5621 I Have followed all the steps and still cant remove iCloud to my existing account and add to the new one, the old email account was changed a year ago and cant get that email plus the password don't work please HELP!!

I Have followed all the steps and still cant remove iCloud to my existing account and add to the new one, the old email account was changed a year ago and cant get that email plus the password don't work please HELP!

Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

HT204053 how can I change credit card linked to account

how can I change credit card information?

On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your iPhone then you could try tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6+) and selecting 'View Apple ID' on the popup - that should also give you a payments link on your account's page.

How do I change credit card information for app store and itunes

I am unable to change credit card infor for my app store and itunes?

What happens when you try to change your card details ?
You should be able to change your payment details on your computer's iTunes by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your iPhone then tap on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and select 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918
Does that not work ?

Is there change credit card details- URL link in manage my account missing

someone on this forum that has more brains than the online chat support do?
I have been trying for 4 days to get someone to find out why the change credit card details URL link is missing from my manage account area. I keep getting told the same thing over and over again...below is an example of the most recent conversation i had this morning...this is absolutely flaming useless...i should have ended the conversation before he got past the first line...
Patel: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
Rahni Verey: Hi Patel,
Patel: I am sorry for the typo error.
Patel: Hello! Welcome to Adobe Customer Service.
Patel: Hi Rahni.
Patel: We are facing down time error due to which the applications are not responding . Hence we will be unable to check anything, I request you to contact us after few hours.
Rahni Verey: I need to update my credit card information, but have not been able to due to site maintenace
Patel: We are facing down time error due to which the applications are not responding . Hence we will be unable to check anything, I request you to contact us after few hours.
Patel: I could have helped you, but we are facing internal application outage due to Server/System Maintenance and Updates. I kindly request you to Please Contact us back on 2-3 hours, We sincerely regret for the inconvenience caused and the loss you are facing with.
Rahni Verey: i have been trying to do this since Friday...its now Monday here in Sydney! How long is this going to take?
Patel: Request you to please wait for few more minutes, and the applications will start working fine again.
Rahni Verey: i am not having any problems with my applications...i want to change my monthly billing subsciption credit card details!
Patel: I do understand Rahni, in order to update the credit card details, you will have to go through the process of using adobe applications.
Patel: I have provide you with the steps, however if the steps do not work, you will have to wait for applications to work fine.
Patel: I will provide you the steps to update your credit card information.
Patel: .
Patel: 1. Sign in to www.adobe.com
Patel: 2. In the navigation pane or pop-up menu, click Manage Account. [ You may be prompted to enter your password to verify your identity. ]
Patel: 3. Under Plans & Products, click Manage Plan.
Patel: 4. Under Payment details, click Edit payment details.
Patel: 5. Make appropriate changes in the Edit Payment Method pop-up and then click Save.
Patel: .
Patel: .
Patel: You can use the below link to know how it's done page by page.
Patel: https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html
Rahni Verey: i say again, there is nothing wrong with the applications. Its your bloody server that is playing up...there is no option in account management for me to update my credit card details. i already know exactly how to do it!
Patel: Rahni, I can help with the credit card update, however to do that , I need to check with your subscription under our server, as I am not able to check any services, I am not able to help you currently.
Rahni Verey: is there someone there who can directly access my account and see what i am talking about. Its plainly obvious if you go directly into my account and try to change credit card details. The URL link for this function is missing!
Patel: No.
Patel: To help you on this, the applications must working fine.
Patel: I am sorry for the situation that you facing currently.
Patel: Request you to please try after some time.

Is this the link you have been using? Credit card https://helpx.adobe.com/utilities/credit-card.html

Apple TV keeps asking my for my Credit Card verification code and I punch it in, still asks me for it, and restarted everything, went to my computer, checked the code, all is set, still can't rent a movie. Please help!

Apple TV keeps asking my for my 3digit Credit Card verification code and I punch it in, it still asks me for it, and went to my computer on iTunes store, checked the code, all is set and saved, go back to Apple TV still can't rent a movie, I still get the same Verification Required message without any further information after I punch in my 3digits. When I hit submit, the page goes back to the same place to type the code again, and yes the code is 100% accurate. I tried restoring the apple tv, every thing is up to date on all devices and signed in and out of my itunes store on my Mac, still no luck. Please help!

This issue actually started a week ago... see: https://discussions.apple.com/message/23399558#23399558
to determine if there are the same problems you are experiencing. I have spent over 6 hours on this issue trying to isolate if it is a hardware, software, network, iTunes account, or Apple device issue. My initial results indicate it is a software specific issue related to the Apply TV hardware device.

HT1689 How to change credit card account for purchasing

How to change credit card account for purchasing

On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment details link. If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then tap on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payment details link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918

Changed credit card on account and still cant access

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