Changed data to 15Gb.. My Verizon now says I'm 7gb over my 6gb allotment

I recently changed from 10gb to 15gb, but my verizon now says that I'm 7gb over my 6gb allotment. I don't think I've had a 6gb plan in a long time. I'm hoping this is just a website error and I will not be charged $15x7 for this incorrect display. Anyone else have this issue?

Verizon Wireless Customer Support wrote:
Hello longbr83!
No need to worry about this! When a plan change is made, whether backdated or made effective the same day, your alerts may be off for the rest of the billing cycle. In this case, please dial #DATA to check your usage. Since you backdated, you will know the details easily this way. You can also use the My Verizon application to check usage amounts.
Thanks,
ChristinaB_VZW
Follow us on Twitter @VZWSupport
Do not trust this reply. Mine changed and was correct. I'd call to confirm, it sounds like it did not backdate. If you're still in the billing period you can have then backdate it. If it's over you may be stuck.

Similar Messages

  • I am trying to download UCbrowser which is fine on my iPhone 5C but unable to download on my iPad2, It shows on cloud but I couldn't download, I tried to change date but still no go, It says "you've already purchased this so this will be downloaded now"

    I am trying to download UCbrowser which is fine on my iPhone 5C but unable to download on my iPad2, It shows on cloud but I couldn't download, I tried to change date but still no go, It says "you've already purchased this so this will be downloaded now" but never downloads

    Close the App Store app, reset your iPad and then try again.
    To close the App Store, drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • Just updated to iOS8 and most of my music disappeared.  Attempted to sync with iTunes to get it back but iTunes now says I am 26GB over capacity and "Other" files are taking up just over 29GB!  What is going on and how do I fix this?

    iPhone 5 (64GB)
    iTunes 11.4.0.18 (64-bit Win7)
    Just updated my iPhone 5 to iOS8 and most of my music disappeared.  Attempted to sync with iTunes to get it back but iTunes now says I am 26GB over capacity and "Other" files are taking up just over 29GB!  What is going on and how do I fix this?

    I had restored my iPhone 5 to factory settings and that cleared the problematic "Other" problem.  Flash forward a couple weeks and the problem has once again resurfaced.
    I tried updating iTunes and iOS to the newest versions and the problem still persists.
    I'm officially ready to switch to Windows Phone or Android now...
    *edit*
    A Google search with results restricted to the last month shows that this problem seems to be becoming more and more common.
    https://www.google.com/webhp?sourceid=chrome-instant&rlz=1C1CHFX_enUS506US506&io n=1&espv=2&ie=UTF-8#q=itunes+other+space+iphone+site:discussions.apple.com&tbs=q dr:m

  • HT4061 i think my friend has changed my iphone 4 password it now says disabled how do i get back on my phone dont have access to computer

    I cannot get on my phone iphone 4 says disabled, i think someone has changed my pass code i cant get access to computer or icloud to reset it anybody got any idea how i can get back onto my phone.

    The only way someone could have changed it is if they knew your passcode to begin with, or guessed it.
    Without a computer, or access to iCloud, there's nothing you can do to remove the passcode. You need a computer to force the phone into recovery mode & restore it, or access to iCloud.com to erase it.

  • I pre-ordered an iPhone 6 Plus and the delivery date now says October 14th. The point of the pre-order is to get it on release day (or shortly thereafter). Can I go to a Verizon store to pick up my new phone on release day?

    I pre-ordered an iPhone 6 Plus and the delivery date now says October 14th. The point of the pre-order is to get it on release day (or shortly thereafter). Can I go to a Verizon store to pick up my new phone on release day?

    I'm not sure that answers the question Candice.
    I'm in the same situation.  I was up trying to get on the Verizon page at 11:55, kept getting the ECPD error.  When finally got through, the Silver Iphone Plus 64 showed arrival of 9-19.  At every step of the process, it seemed that I was ordering a phone that would arrive on day1.  At no point did it say this was an estimate.  At no point did it say it might change.  In a big yellow box, it said "9-19".  Ordered it, then got confirmation email stating it should arrive at 9-19.   Seems like all should be good, right?  Order site said 9-19, I've got a confirmation email saying 9-19, done and done.
    Then I check the website, and suddenly it changed to 10-14?!?!?!?  I feel like this was a bait and switch.  I was able to pickup an iphone5 in a local store on launch day, and would not have locked myself into a preorder through Verizon if I had known this would happen!
    So, that leads back to the original questions.  Lets assume I walk into a Verizon store on 9-19, and there is an available iphone6 plus just sitting there, can I either get that phone as fulfillment of my pre-order.  Or, cancel my pre-order and buy that phone right then and there?
    JJK
    PS:  It seems there are many people you misled this way.  For every person who takes the time to post on this site, there are going to be many many more who are silently ****** off.

  • My Verizon Cloud says "Content is pending for backup" and (Update pending), but it's been doing this for over a day now.  The number of photos hasn't changed and I have 26GB of space.  What's going on?

    My Verizon Cloud says "Content is pending for backup" and (Update pending), but it's been doing this for over a day now.  The number of photos hasn't changed and I have 26GB of space.  What's going on?

        Tinigal2112,
    We want to make sure your photos are backed up successfully! Have you tried to stop the process and start it again? You can stop the process by stopping the Cloud and backup process completely in Settings>Applications>All>Verizon Cloud>Force stop. One it has stopped make sure you care connected to WiFi and try the backup again.
    LindseyT_VZW
    Follow us on Twitter @VZWSupport

  • HT2513 I have just upgraded to the icloud and now I am getting an error message on ical - saying "make sure the URL is correct", I haven't changed anything so why is it now an issue? any ideas?

    I have just upgraded to the icloud and now I am getting an error message on ical - saying "make sure the URL is correct", I haven't changed anything so why is it now an issue? any ideas? 
    The full message sasy "The calendar https:// cal.me.com:8443/principas/users/(server number) was not found on the server.  Make sure the URL is correct.

    10.6.8 cannot access iCloud's facilities - you can set Mail up manually and there is a hack which some people have used to sync calendars (see below) - you cannot sync any other type of data.
    This is the situation with iCloud and Snow Leopard:
    Your email, calendars, and 'Find my iPhone' will be migrated to iCloud. Contacts and Bookmarks cannot be migrated from a Snow Leopard Mac.
    Your iDisk, together with website hosting and Gallery, will continue to work as before until next June.
    Syncing of Dashboard Widgets, Dock Items and Keychains between Macs, and Mail Accounts, Mail Rules, System Preferences, Signatures & Smart Mailboxes between Macs & iOS devices, will cease altogether.
    You will be able to access email and calendars on the iCloud website at http://icloud.com provided your browser is reasonably up-to-date.
    You will not be able to sync contacts or bookmarks from a pre-Lion Mac.
    You will be able to enter the server settings for email manually in the Mail application and access your email.
    You will not be able to sync your calendars directly.
    Some people have been able to set up calendar syncing by using the method detailed here - this is an unsupported hack and may not be reliable, and may stop working at some future point.  BusyCal is an iCal-like calendar application with extra facilities: it can sync with the iCloud Calendar while running on Leopard, Snow Leopard or Lion.
    There appears to be no method of syncing contacts (though Address Book on a Mac can be synced with Google or Yahoo address books - I don't know how reliable this is).

  • I just upgraded my iMac to Lion, and a few seconds ago, I upgraded the iWork package and now I'm having some problems with the new version of Pages (4.1) When I try to change something in a document, a message says "the program is not responding"

    I just upgraded my iMac to Lion, and a few seconds ago, I upgraded the iWork package and now I'm having some problems with the new version of Pages (4.1) When I try to change something in a document, a message says "the program is not responding", so I have to force it to close. By the way, the SAVE botton stays the same even I change erverything in my document. Please, a have a work to finish, **** me. What I can do abou it?

    I just upgraded my iMac to Lion, and a few seconds ago, I upgraded the iWork package and now I'm having some problems with the new version of Pages (4.1) When I try to change something in a document, a message says "the program is not responding", so I have to force it to close. By the way, the SAVE botton stays the same even I change erverything in my document. Please, a have a work to finish, **** me. What I can do abou it?

  • Flash drive no longer works with MacBook Pro. Now says it is unformatted, but no info what to do and not lose my data. Does not show up despite multiple prior uses on the same computer.

    Upgraded to OS Mavericks in November. Flash drive that worked fine previously with Lion and worked several times with Mavericks. Now says the 8GB jump drive (Lexar) is unformatted. Disk Utility First Aid seem unavailable. It sees the drive, but on the far left left, and when highlighted, nothing can be done with it.
    How do I recover my information or reformat it without losing my data?

    I am MikeMacBP2013. Cannot figure how to reply to Kappy's comment. Kappy, your comment did not really help me. My concern is how to save my data, not wipe and use a $10 USB drive.
    In the past two hours, I wasted most of it trying to use a software program, Disk Drill by Cleverfiles, that offers a "free" version. The free version does not recover your data for you. It is not a free 30 day trial. It is deceptively advetised - it will recover data but you will not see your data untless you pay them almost $100.
    Instead of trying to recover the data on the USB drive, this program ran a recovery on my computer hard drive and any disk image it could find on my computer until I stopped and deleted it. Apparently, it collects and keeps data recovered locked unless you pay for a key to download your data. This is not clearly presented up front. Had I known, I would never have put their software on my computer.
    I need direction to a reliable recovery program that is not this sneaky and deceptive. I stopped it when I discovered it was not doing what I had clicked for it to do, and removed the software.
    I am looking for a recommendation for a program that will do what Apple Disk Utility does not do - restore the formatting that may have been corrupted, or at least recover my data files so I can put them on other portable media.
    I recently installed a CalDigit Thunderbolt Dock to get USB 3.0 on my early 2011 Mac. I suspect this may have contributed to this disk failure but will have to contact their tech support tomorrow.
    Thanks for any suggestions for a reliable free or reasonably priced recovery software that someone can attest from using really works.

  • Macbook pro now says itunes not supported on this type of Mac.  only change has been addition of Apple TV. how to fix?

    My older macbook pro now says itunes not supported "on this type of Mac".  Only change has been addition of Apple TV. The Apple TV remote is also controlling the Macbook.  Is this the problem?  How to fix?

    Did you recently update OS X? The icon indicates you have a version of iTunes that is not compatible with the version of OS X you now have installed. The current version is Apple iTunes 11.0.2, and it's compatible with 10.6.8.

  • HT1338 Just bought a new iPod - says I need itunes 10.7 - downloaded it, now says I need to update my OS software.  I go to update my OS software and it says I'm up to date - any advice?

    Just bought a new iPod - says I need itunes 10.7 - downloaded it, now says I need to update my OS software.  I go to update my OS software and it says I'm up to date - any advice?

    Your Tag states you are running OS X 10.5.8 = Leopard... If this is the case... read on...
    The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
    It is Not available as a download... It is a Paid Upgrade.
    Do this first...
    Check that your Mac meets the System Requirements for Snow Leopard...
    Snow Leopard Tech Specs
    http://support.apple.com/kb/SP575
    If so... Purchase a Snow Leopard Install Disc...
    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    Other countries...
    http://support.apple.com/kb/HE57
    After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
    Be sure to make a Backup of your Current System Before Upgrading...

  • Garageband - "System Overload. The audio engine was not able to process all required data in time. (-10011). Im making a song on Garageband and I have recorded guitar, drums recorded on the musical keyboard, and vocals. It now says this, and won't play.

    Im making a song on Garageband and I have recorded guitar, drums recorded on the musical keyboard, and vocals. It now says this, and won't play. Ive worked so hard on this and I don't know how to fix it. I am not very skilled or knowledgable in computers and barely know how to operate Garageband as it is. I have many different tracks in this song for different drums and beats. Please someone tell me how to fix this, I'm not even finished it! And again I am not very informed on how to work computers as well as most of you are, just saying. thanks!!!
    P.S.: In my about this mac thing, it says i have version 10.9.1, 2.26 GHz Intel Core 2 Duo, and Memory is 2 GB 1067 MHz DDR3

    Could you do this?
    Go to Finder
    Go to Applications
    Go to Utilities folder
    Launch Activity Monitor app
    go to its Memory tab on top
    tell us what you see at the very bottom?
    Here is a sample of mine.
    I bet your page/swap amount will be huge.
    If there is not enough RAM, OS X temporarily stores RAM data on the harddrive and tries to retrieve it back into RAM when needed, unfortunately that is so slow that GB throws an error as it cannot play it all in real time.

  • HT201263 While doing the restore the connect to Itunes image is still on my phone and has not shut off?  The Itunes "status" area now says "Processing File" and has said this for 15 mintues with no change. What do I do??? This is the second Restore I've a

    While doing the Restore the "connect to Itunes Image is still on my phone and has not shut off or changed since starting the REstore.  Now Itunes status bar says "Processing File" but has not changed or done anything for 15+ minutes.  What do I need to do?  Let it go or is it not working????  FYI, I tried to update to the 6.0.1 (I believe thats this update)

    This was the third Restore I've attempted today.... 'm not sure what all I did including unplugging and plugging it back in, and messing with tryign to select my phone vs. my husbands but it starting moving again.  It's now attempting to "back up" from ICloud... we'll see. Thanks

  • HT3140 put a date 1970 june 27 . and now the whole system is out of control i cant get to internet cannot change date and time  always when i opened system preferences stays in a waiting mode but doesnt show any opcion don t know what to do and i just bou

    put a date 1970 june 27 . and now the whole system is out of control i cant get to internet cannot change date and time  always when i opened system preferences stays in a waiting mode but doesnt show any opcion don t know what to do and i just bought this computer

    It may well be a driver issue but considering the loading: Xorg trying to load different drivers is somewhat normal. @cafe you can see that these are autoconfigured by X above the loading in the log:
    Jul 20 19:48:24 arch gdm-Xorg-:0[216]: (==) Matched intel as autoconfigured driver 0
    Jul 20 19:48:24 arch gdm-Xorg-:0[216]: (==) Matched intel as autoconfigured driver 1
    Jul 20 19:48:24 arch gdm-Xorg-:0[216]: (==) Matched modesetting as autoconfigured driver 2
    Jul 20 19:48:24 arch gdm-Xorg-:0[216]: (==) Matched fbdev as autoconfigured driver 3
    Jul 20 19:48:24 arch gdm-Xorg-:0[216]: (==) Matched vesa as autoconfigured driver 4
    As long as one of the drivers gets loaded, which it apparently does the failing of the others is fine.
    Was there an update maybe ?

  • HT201210 I've updated my iPad to iOS6. Now saying connect to iTunes, which is saying my iPad in recovery & to restore to factory settings & all media & data will be erased. I DO NOT WANT THIS TO HAPPEN. What can I do?

    I've update my iPad to iSO6. Now saying connect to iTunes, which is saying my iPad in recovery & to restore to factory stting & all media & data will be ereased. I DOT NOT WANT THIS TO HAPPEN. What can I do?

    You have no choice now. Unless you want a brick for an iPad. After you restore to factory settings you can restore from your backup ..... And you do backup don't you? I would never update the iOS software without backing up first. After you restore from the backup, sync with iTunes again and you should be OK. Assuming that you do sync with iTunes .....
    Read this for info on how to restore from the backup.
    http://support.apple.com/kb/ht1766

Maybe you are looking for