Changed e-mail associated and now can't play anything
I recently changed my e-mail from a very old hotmail account to a gmail account. I did this through my iTunes account management. After changing my e-mail I can not play anything that was purchased before. This has affected many season passes and music that I have downloaded and need to know if there is a way to fix this. I tried to de-authorize and then re-authorize my computer, but that didn't work. Changing the e-mail back to my old one also did not work. Anyone have any ideas, or did I just lose out on a lot of money? I would assume that it is my apple ID, not my e-mail that the purchases would go by. When I look in my account history it still shows all of my purchases. Thanks!
I took the drastic step of reformatting the drive. You need a day to do it for back up of all your files, planning how to reload the software, and of course an operating system disk. Luckily I had that as the recovery disks didn't work. You also need to know where to get the drives when the recovery disks don't work and the sony download taxi did the trick.
Vaio Windows XP Pro
Similar Messages
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Upgraded and now can't play anything in my library or in the store preview
So I upgraded to 6.0.1.3 and then found that none of my songs in the library would play and nothing in the music store can be previewed.
A sad situation over the festivities and grateful for any help
Happy New year to all readers
Vaio Windows XP ProI took the drastic step of reformatting the drive. You need a day to do it for back up of all your files, planning how to reload the software, and of course an operating system disk. Luckily I had that as the recovery disks didn't work. You also need to know where to get the drives when the recovery disks don't work and the sony download taxi did the trick.
Vaio Windows XP Pro -
Changed AppleID p-word and now can't login to icloud on mac mini. I use correct password and I get spinning grey wheel. I know it's the correct password cause any other p-word gets error message. Also, my time capsule is blinking amber. I've reset my password a few times and it doesn't help. Also have shut down completely and unplugged everything to no avail.
Hey jamesarm97 & diegofoto,
On August 21st, some users may have been unable to access iCloud services for a short period of time. Apple worked quickly to resolve these issues, however you two may have experienced them. To check the current status of these systems please see:
Apple - Support - System Status
http://www.apple.com/support/systemstatus/
If either of you are still experiencing issues, you may want to troubleshoot with the following articles:
iCloud: Troubleshooting web browser issues with iCloud.com
http://support.apple.com/kb/TS4050
iCloud: Account troubleshooting
http://support.apple.com/kb/TS3988
Thanks,
Matt M. -
I changed my Apple ID and now can't update Apps or sign in to Icloud as I'm asked for my Old Apple ID password which is no longer used.
Hi Jamjoint,
Welcome to the Apple Support Community!
It sounds like your Apple ID is used for both the iTunes & App Stores and iCloud. If you edited that Apple ID before signing out of the iCloud on your devices, it may be necessary to edit the Apple ID back to the original email account so that you can sign out of iCloud. Once signed out, you can edit the Apple ID back to the new email account and sign back in. Please use the attached article for further information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
Unable to back up external hard drive via Time Machine. Says no room but has back ups from two previous Mac notebooks on it. Tried deleting them and now can't do anything. Any ideas?
As john noted, eventually that external is probably not going to be big enough, but it certainly is for now. The HD just needs enough capacity to cover the amount of data on your internal HD, not the internal HD's total capacity.
Format/partition the external as follows and you should be set to go:
1. Connect the external HD to the MBP.
2. Open Disk Utility on the MBP.
3. Select the external HD in the left pane.
4. Click on the Erase tab.
5. Choose the Format: Mac OS Extended (Journaled).
NOTE: if you want to zero the HD (which I always think is a good idea, but does take time), click on Security Options, click the button for Zero Out Data, click OK. The larger the HD, the longer this will take, in some cases several hours.
6. Click on Erase and wait for the entire process to finish.
7. Click the Partition tab.
8. Click on Volume Scheme: and choose the number of partitions (just one in this situation).
9. Click on the Options button (located underneath the Volume Scheme pane) and select GUID.
10. Click Apply.
11. Quit Disk Utility.
Backup your internal to the external. What application are you using to backup with? I highly recommend both SuperDuper! and CarbonCopyCloner. -
I got my apple tv in July and now it doesnt work? its very slow and now I cant play anything off my computer on to my tv why?
If that magnet was strong enough, it may have damaged your hard drive. You'll have to bring it in and see if you can get it repaired/replaced.
~Lyssa -
I'm also having a music issue. When my phone is attached to the computer (mac running 10.6.8) it looks like my music is there but its gray and I can't play anything. I've tried to delete it and it won't let me but it does not show up on my phone.
By the way, I have tried shutting of the display switching in the power settings. That was basically the only real answer I found anywhere. It didn't work.
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I moved all my photos and videos from iPhoto to external hard drive, then totaly formated my macbook and now trying to play videos of external hard drive, but they wont play and they in "quicktime containers" and really small in size (50 - 150 Kb). Please Help!!! My misuse will kill me if find out that we have no more videos from our honeymoon...
I moved all my photos and videos from iPhoto to external hard drive, then totaly formated my macbook and now trying to play videos of external hard drive, but they wont play and they in "quicktime containers" and really small in size (50 - 150 Kb). Please Help!!! My misuse will kill me if find out that we have no more videos from our honeymoon...
You may need to prepare yourself for a "World of Hurt" from your wife...
Since the average 0.9 megapixel JPEG photo file of normal graphic complexity stored at a high quality compression setting is 125-135 KBs in size, I would have to assume any QT video files you created of more than a fraction of a second in duration were most likely saved as "reference" files to only be 50-150 KBs. Basically, a reference file is q QT (MOV) file that tells a video player how to play data that is still stored in its original source file container(s). For instance, you could trim and merge a number of files together and save the result as a "reference" file that takes up very little room on your hard drive. Or, you could post fles to a server and create a "reference" file that is small enough to be sent as an email attachment that plays the uploaded data on someone else's computer as long as they are connected to the Internet. Unfortunately, for these reference files to work, all of the resources referenced within the file must continue to exist in their proper locations in order to be found and played by the reference. Since you did not indicate what "but they won't play" really means here or how you actually "moved" your iPhoto library files to the external drive, I can only make some "educated guesses" at this point. (BTW: for future reference, iPhoto has a built-in function that allows you to copy your library to one or more back-up locations and then connect to them by default when iPhoto opens or switch source libraries at will within the opened application.)
If you created reference files and saved them to an external drive, you should be getting an error message telling you the app needs to know where the source files are located so the reference file can re-connect to the resource data. If the original files were also saved, then simple navigate to the source files in oder to tell the app where they are now located. If the source files were deleted as part of the reformatting process, then you are up the proverbial creek whithout a paddle with little or no hope of doing anything about this issue. (I.e., reformatting and then re-installing a system drive usually means you would have little hope of recovering the specific "lost" data you want as there is always a good chance that some of the data segments were overwritten during the process.) -
Transferred songs and now can't play songs
I just transferred some purchased songs from my computer onto my son's computer using my iPod. His computer and mine are both authorized to play the songs. I can play the songs on his computer in iTunes, but can't play anything (including songs I imported from CDs) on my computer! When I click on a song to play it, it lists at the top of iTunes, but won't play!
Any ideas?Just realized that something was wrong the sound on my system, not iTunes!
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I had a old apple id that I downloaded a app. Now I changed apple ids and want to buy something on the app and now I can't.
Is there a way to do so without deleting my app and re downloading itGo to Settings>Store (or iTunes and Appl Store) and sign out and sign back in. If problem go to Settings>iCloud and make sure you are signed into the new iCloud account. You may have to create a new iCloud account.
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I recently updated my Firefox browser to version 26.0 and my Java to version 7 update 51 and now I can't access any of the Yahoo games I have played for years. I get a box that says "your security settings have blocked an untrusted application from running. Also, the box has two other lines; Name: ygames_applet and Location: http://yog10.games.sp2.yahoo.com. After all this time, this browser and my Chrome browser both give me this crap when I try to log in to yahoo games.
See:<br />
What should I do when I see a security prompt from Java?:
* http://www.java.com/en/download/help/appsecuritydialogs.xml -
I emptied trash with itunes in it accidentally and now can't play any songs on itunes what can i do?
so i needed to clear disk space so i could use imovie more, so i put a load of stuff in trash and emptied it, but somehow i stupidly put itunes there too, so now when on itunes i can't play any songs because it keeps asking me to "Locate" it, which i can't do because it doesn't exist anymore arrrggh! i can't use any of my songs on imovie either, it's very frustrating. If there is any way at all that i could recover the songs so i could play them on itunes then that would be great-
thanks,
HamishHi,
If you don't have a back up, you have lost your music.
If you have iTunes Store purchases, you can go into iTunes Store and redownload previous purchases.
Jim -
My email account account(msn.com) was hacked so I changed my passwod at msn.com and then als0 changed it on myiPad under settings/mail.
Now I cannot send email or photos with email.
Suggestions? I only have an iPad as I am traveling.
I can send emails if I sign in through Safari.Check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional. -
I am trying to set up my e mail account on my I phone after deleting it but even though I am putting in the same details it does not recognise my account details how can I set up my e mail?
Just call your internet supplier and ask for the correct settings for the email
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Changed my appleid password and now can't find AT&T cellular data network
A few days ago, I changed my appleid password. This morning I had occasion to try to use the AT&T cellular data network on my ipad and it keeps being unable to find it, coming back saying "No Service". I do not believe there is truly an outage on that network. I am using iOS 7.0.6. I can access everything via my wireless network with no problem, using the new appleid password. I have tried resetting the network settings on my ipad, turning off Find my Ipad, and restarting the ipad with no effect. I just successfully backed up my ipad to Icloud and am about to do so to my computer as well, prior to trying a reset to factory settings. Before I do the reset to factory settings, I thought I would ask if there are any other ideas or if this is some sort of known bug? Thanks.
Hello Working2,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPhone: Troubleshooting No Service
http://support.apple.com/kb/ts4429
Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
Turn iPhone off and then on again.
Remove the SIM card and verify that it's a valid, carrier-manufactured SIM. Also verify that it isn't damaged, worn, or modified. Then reinsert it.
Check for a carrier-settings update. Connect to a Wi-Fi network. Then tap Settings > General > About. If an update is available, iOS will ask you if you want to install it. If Wi-Fi isn't available, connect your device to iTunes.
Update your iPhone to the latest version of iOS.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
Restore the iPhone.
Have a nice day,
Mario
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