Changed e-mail password in windows live account - now cannot send email from iphone. Have deleted the account from the iphone and reinstalled it - the password is correct - still no luck - any advice ?
I changed the password in my windows live e-mail account. My iphone now recieves but will no longer send e-mails. I have deleted the account from the iPhone - reinstalled it and verified the password is correct. I recieve a message that "Cannot Send Mail" "the user name or password ... is incorrect. Any advice ?
Hello DRB1962
Check to make sure that you validated the device within your account on webmail.
iOS: Setting up Hotmail, Outlook, Live, or MSN email accounts
http://support.apple.com/kb/HT1694
Thanks for using Apple Support Communities.
Regards,
-Norm G.
Similar Messages
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Email sending problems.
You might also to ask this in the OS 10.4 forum since there are very few people still running 10.4 here. https://discussions.apple.com/community/mac_os/mac_os_x_v10.4_tiger
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TS3899 recently changed ISP, now cannot send emails on iPad but can receive them, help
recently changed ISP, now cannot send emails on iPad but can receive them
Make sure that your username and password are set in the outgoing mail servers setting.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional. -
i can't download nor purchase anything from the app store/ itunes store.
it continues to tell me to update payment info and so i do and still no luck, any advice?Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have an iMac 7.1 and a pc in my office. My pc recieves all emails as well as my phone but on my iMac i receive them speradically. I checked with my ISP and there are no issues. I can send emails. I have a pop account. Please help in dire straits
Sorry, no idea at this point with so few details to go on. It will probably help if you'll post what version of Mac OS X you're running and who your email provider is. Someone then may have some ideas.
Regards. -
Cannot send emails to .gmail address with bluewin account
My mum has an IMac (Snow Leopard) with a bluewin account and cannot send emails to a friend with a .gmail account. She gets an error message 17099, I think. Thanks for your help.
The destination of a mail message has nothing to do with locally reported errors attempting to send. If you could send, and the destination was wrong, generally all that would happen is you would get a "bounce" message that the receiver couldn't be found, and that wouldn't be instantaneous.
Real errors like you describe that occur while sending means that either there's something wrong with your SMTP configuration (settings needed to send to the SMTP server) you set up in your mail client, or the SMTP server itself has a problem.
Does this error occur with every mail you attempt to send to anyone or just that specific account? Can you send a mail to yourself? And also, which email client are you using? -
I have tried everything and get this same error message on my iPhone and iPad. Yahoo account works fine on pc. I can receive emails and use Internet on apple devices but cannot send mail. Thanks.
Hello DRB1962
Check to make sure that you validated the device within your account on webmail.
iOS: Setting up Hotmail, Outlook, Live, or MSN email accounts
http://support.apple.com/kb/HT1694
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
It is a gmail account through the University of Notre Dame if this has anything to do with the problem!
Go to mail preferences.
Select the mail account that doesn't work...
Now check with comcast for the correct setting of incoming and outgoing mail server for comcast.net quick internet search will let you what they are
now port problem can also be found doing a quick search, depends if comcast requires SSL encyription yes or no and which port to use. when you change the settings to the right once your mail will work again. -
I cannot send emails; looks like my smpt parameters are wrong?? What difference between the incoming and out coming servers? Do I have different user names and passwords?
I would appreciate some assistance
ThanksI cannot send emails; looks like my smpt parameters are wrong?? What difference between the incoming and out coming servers? Do I have different user names and passwords?
I would appreciate some assistance
Thanks -
I have an iPad and iPhone. Both devices have been set with the same outgoing mail server. All of a sudden the ipad stopped sending emails but the iPhone still sends emails. I have tried everything but the iPad will not send.
Try this out:
You delete your Mailaccount on your iPad and then add the same new...
At the most times it helps... -
Added work email to iPhone now can't send emails for either hotmail or work account
I just added my work email to my iPhone and now cannot send emails. I am still receiving emails to both my work email and hotmail account but despite sending test emails to myself I cannot send any emails. Can somebody help explain why? Thanks
Remove your work email from the device and then test the issue.
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Hi
I had a power failure 2 days ago, my computer is running again, but now I cannot send email from my iPad using Cox or my gmail account. I am receiving mail in my Cox account but not my gmail account.It was working fine until the power failure. It keeps telling me, the user name or password for Gmail is incorrect. I have not changed anything. I don't know what is wrong. Can anyone help me? ThanksI agree, unplug and replug your router, then reset your iPad by holding down the sleep and home buttons, ignore the red power down slider, and wait til you see the silver apple. let it reboot and then try your connection.
Chances are rebooting the router will help. You may also need to talk to cox. They may need to reset something on their end. -
Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.
Hello Sue,
I have an iPad 3, iPad Mini and iPhone 5S and they are all sluggish on capitalisation using shift keys. I hope that Apple will solve the problem because it is driving me crazy.
I find using a Microsoft Surface and Windows 8 phone, which I also have, work as well as all the ios devices before the ios 7 upgrade.
It has something to do with the length of time that you need to hold the shift key down. The shift key needs to be held longer than the letter key for the capitalisation to work. For some reason, this is a major change in the way we have learnt to touch type on computers. I am having to relearn how to type!
Michael -
Cannot send email in mail app. using POP account with Wi-Fi
I recently moved to an apartment that only has wireless internet access. Since moving I cannot send email using my POP account, although I can receive email. I was also not able to receive email using my .mac account, but I learned through this forum to change server port to 587 in .mac account and now I can send via .mac account in mail app. But I still cannot sent email with mail app. using my POP account. I changed no settings when I moved, and have never had this problem with cable. Any suggestions?
It all depends on the policy of whoever is the ISP at your new location and the method used by the outgoing (SMTP) server to determine whether you’re a legitimate user.
In an attempt to fight spam, many ISPs restrict the ability to send using an outgoing (SMTP) server not owned by them, usually by blocking port 25 for all traffic outside their own network, which means you cannot send with an SMTP server not owned by them if configured to use that port number. And it may happen the other way around as well, i.e. the outgoing server itself may look at the IP address you’re connecting from and refuse the connection if you’re outside its own network.
Something that often works is changing the outgoing server port to 587 (or whatever alternate port number the outgoing server listens to) instead of 25 and using some form of authentication in Preferences > Accounts > Account Information > Outgoing Mail Server > Server Settings, but two conditions must be satisfied for this change to work: (1) the ISP must not block that port as well AND (2) the outgoing server in question must listen to that port and accept a form of authentication not based on the IP address you’re connecting from.
Independent mail service providers not tied to a particular ISP, such as .Mac and Gmail, do allow authenticated SMTP access on port 587, which is the reason changing the outgoing server port number solves the problem for them if the ISP doesn’t block that port as well.
The following article, for example, describes several ways to address this issue in the case of .Mac, but can be useful for other mail accounts as well (not just .Mac), and applies to all versions of Mac OS X (not just Mac OS X 10.4.2 and earlier as the article states):
.Mac: Server timeout alert message when sending email -
Cannot send email with any of my accounts on Mail 5.2
I have a Mac Book Pro
Mac Os X 10.7.4
Mail 5.2
I have many diferent email accounts (gmail, hotmail, prodigy.net.mx, etc)
Some are POP, some are IMAP
I have another computer, an iMac with older system and older Mail app. and used same setup for all accounts
I can receive emails, but I cannot send emails on any of the accounts. I have quadruple checked all settings and all seems to be ok.
All smtp connections appear as not connected, yet different servers, or email suppliers, this makes me suspect something else is wrong.
Any ideas? Help would be appreciated.Just FYI, I've had the same problem for months now. I have been accessing my hotmail via the web, but decided to try the OS X Mail app. I could get emails into the account with no problem but couldn't send. I read all the blog and support entries and have tried everything they recommended, like changing my computer name to one word, without success. Then last night, it just so happened that my broadband provider had to change out my wireless modem. As soon as he plugged in the new one, some emails that had been in my outbasket for a month went through instantly and all of a sudden my Mail, both incoming and outgoing now work. So I think people need to look at their router settings for the a solution to the problem.
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