Changed email... Cant log in now?

I changed it an hour and a 1/2 ago... still cant log in.  I recieved the email about the change on my old and new email accounts..
it says this when I try with my new email
The email address and password entered are not in our records. Please check for accuracy and try again. If you are not a registered user, please create an account. If you think there is an issue with your account, please contact Customer Care at 888-BESTBUY (888-237-8289).
and this when i try with the old email
Oops! The email or password did not match our records. Please try again.
So.... now what!??
Solved!
Go to Solution.

Greetings StaticFX, and welcome to the forum!
Please send me a private message with your My Best Buy™ ID and the email address you want as your primary, and I will fix it.  There is a good chance that something between your BestBuy.com and My Best Buy™ accounts are not linking up.  You can send a private message by clicking on the blue button located in my signature.
Warm Regards,
Derek|Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

  • Send workflow/ email notifications after changing email from log etc.

    Hi All,
      In our production system there was wrong email id in IT105 and so Work flow notification was sent to wrong email. Is there any way where I can change the email ID in the WF log and resend the workflow notification to the right emaployee from backend. Appreciate your time.
    Thanks.

    Hi
    You cannot change the mail id from the log once the workflow is completed. You have come from the 1st. From SOST you cannot change the email id and resend it.
    Regards
    vijay

  • HT204400 tried password too many times cant log in now

    please help me from Suzette Stewart, I tried to log on my Wifi and typed in the wifi password too many times then it said I had to contact my Itunes.  Please let me know what to do.  Thank you,
    From Suzette Stewart
    [email protected]

    You will need to reset your Apple TV, take a look at this link, http://support.apple.com/kb/HT4367

  • I had to change email address.

    I had to change email address and I now have a redundant email address which is attached to some of my purchases and downloads. Can I delete the old address somehow and use only my current email address?
    It is a pain having two accounts............

    Hi ...
    Click  "Multiple Accounts" here > Apple - Support - Apple ID
    Frequently Asked Questions About Apple ID
    Be aware, you can't merge accounts or transfer purchases from one account to another.

  • HT5621 I changed my email address and therefore changed my Apple ID and password on my Mac. Now when i want to use iCloud on my iPad and my iPhone my old email comes up as my Apple ID and I cant log in or update any apps on my iPhone or iPad. Can you help

    I changed my email address and therefore changed my Apple ID and password on my Mac. Now when i want to use iCloud on my iPad and my iPhone my old email comes up as my Apple ID and I cant log in or update any apps on my iPhone or iPad. Can you help me?

    Downlands wrote:
    Cant sign out. No password for now reduntant appleid
    If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support

  • Help! Cant log in to BB App World -changed email and now asking for original user name associated email

    Hi
    I have a bold 9790. I have changed my BB app world email as I cant access that original email anymore, so changed email address, i registered it online in the bb website, when i go to update apps i try and log in to the appworld with my new email it says 'enter user name associated with this smartphone', and just canot log in...PLEASE HELP

    elc088 wrote:
    Hi
    I have a bold 9790. I have changed my BB app world email as I cant access that original email anymore, so changed email address, i registered it online in the bb website, when i go to update apps i try and log in to the appworld with my new email it says 'enter user name associated with this smartphone', and just canot log in...PLEASE HELP
    Hi @elc088! Welcome to the BlackBerry Support Community Forums!
    If you're referring to BlackBerry ID, then you need to perform a Security Wipe before you can login using your new credentials. Make sure you have a backup because this will delete all of your data.
    Cheers!
    Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

  • Ipod touch email address has changed now cant log in to itunes

    my sister has had an ipod touch she had an email address with sky then she canceled sky and they closed her email accouint now she cant log into itunes how do you register  new e mail address to your device.

    Manage your account.

  • I was hacked i kept getting emails that some purshcaes were being made when no one was downloading them and i guess they hacked my apple iD because they changed the security question and now i cant change anything without the security question please help

    I was hacked i kept getting emails that some purshcaes were being made when no one was downloading them and i guess they hacked my apple iD because they changed the security question and now i cant change anything without the security question please help i want to reset the security question but i cant.

    You should contact Apple by phone as soon as possible. You'll need to change your Apple ID and all passwords.
    See Contact Apple at the bottom right of this page.
    Hope this helps.

  • How do i resend the confirmation email for icloud? I sent it months ago without knowing and cant find it now. I aksi tryed deleating the account and making a new one, but the same one keeps comming up...

    OK, so im trying to use my icloud account, but months ago when i got my iphone, i sent myself the confirmation email, and i cant find it now. Is there a way to send another one? I also tryed deleating the account and starting over, but it keeps on pulling the same account up? what should i do?

    Welcome to the Apple Community.
    Put in a request for another verification e-mail to be sent to you.
    Start here, change your country if necessary and go to manage your account.

  • My email account was hacked. Had to change email password, now unable to send email from my ipad

    My email account was hacked. Had to change email password, now unable to send email from my ipad. I am such a novice technically, and have no clue what to do. Please help!

    Hi Skiddishchloe,
    I'm sorry to hear you are having issues with your email account and your iPad. If you are having issues sending mail from your iPad after changing your email password, you may find the information and troubleshooting steps outlined in the following article helpful:
    Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
    Sincerely,
    - Brenden

  • I changed my Apple ID email address yesterday and now my IPhone 4 and my Ipod 5 will not allow me to upload any apps as they both still show my old email address.  How do I change the email address on the devices???

    I changed my Apple ID email address yesterday and now my IPhone 4 and my IPod 5 will not allow me to upload any apps.  When it asks for my Apple Password it still shows my old email address.  How do I change the IPhone and IPod to recognize the new email address????

    Hello there, emsariel.
    The following Knowledge Base article offers up some great information in regards to the issue you are describing:
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/ts5223
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I need help with resetting my ichat. When i try to login now it wont let me... it says "AOL Instant Messenger password" and then "iChat can't log in to ... because your login ID or password is incorrect. How do I reset this if I cant log in?

    I need help with resetting my ichat. When i try to login now it wont let me... it says "AOL Instant Messenger password" and then "iChat can't log in to ... because your login ID or password is incorrect. How do I reset this if I cant log in? When I try to press online the same thing pops up and I have no way of logging in or asking for help.

    Hi,
    iChat (it would help to know which version) can accept Apple IDs as valid AIM Screen Names.
    However if you have iChat 5 or earlier you cannot use ones ending in @me.com or @icloud.com issued by iCloud. (they can be used in iChat 6 or Messages as these versions make a double login to AIM and Apple to allow the use of the password).
    In addition if you are using an Apple ID for an AIM Screen Name the password still needs to keep to the 16 character limit that AIM has.
    AN @mac.com name can be used on any version of iChat  (Until the 30th June 2014)
    As it does not need a double check with Apple you can use it to log in to the AIM Web pages
    Login here with an AIM Name registered at AIM or and @mac.com name and see if you get any suspended account messages.
    Sometimes account can be suspended. Usually because something has triggered the "Unusual Activity" item.
    About a year ago many @mac.com users that travelled out of their own country found themselves suspended when they got home.
    If the Name checks out of if an Apple ID the password in known to be 16 characters or Less then do this:-
    In Lion upwards open a Finder Window and use the Go Menu whilst holding down the ALT key.
    Select the Library that appears in the menu list.
    Navigate to Preferences.
    (If you have version earlier than Lion the just navigate to ~/Library/Preferences (that's the Library in you Home - Little House icon - folder)
    Fnd com.apple.ichat.aim.plist (even if you are using Messages)
    Drag the file to the Trash and Restart the app.
    7:39 pm      Thursday; May 29, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • I've already changed email for my apple id more than 6 months. But 2-3 months ago until now I've recieved and email to ask apple id confirmation from me. I never confirm anything because I don't know,the link's attached, it's legal or illegal.

    Dear Apple support team,
    I've already changed email for my apple id more than 6 months. But 2-3 months ago until now I've recieved and email to ask my apple id confirmation from me about 6-8 emails. I never confirm anything because I don't know,the link's attached, it's legal or illegal.
    The latest link (just be sent to my email 1 hr. ago) : http://www.smartpixeladv.com/proma/Login/index.html 
    Text is:
    Dear Customer,
    We recently noticed an unusual activity in your iTunes account. Please complete the process to confirm your
    informations.
    Confirm Now>
    This link will expire three days after this email was sent.
    If you don’t make this request, your account will be blocked for security reasons.
    Apple Support​
    In my opinion, i think      "http://"   should be   "https://"  right?  Or Apple should show the link on your website  that we can find, re- check and click by ourselve. Or  Apple should do "How to confirm apple id" on your main page. ( in fact  i'm not sure you already done "How to" on your website yes or not, because I cannot find it)
    The apple id is sensitive security, it's concerned personal security and any credit card payment so please understand me that's why i must to interrupt your team to help me to solve this problem. I'm scared my account will be blocked. Please advice me.
    Wassa. (BKK)

    It is a phishing attempt to get your Apple ID and Password.
    You should forward it to Apple : [email protected]

  • I changed my phone number and now I cannot send iMessages or make calls on FaceTime (only receive) on my macbook. Currently my iMessage settings say I can be reached at my apple id email. My FaceTime currently says I can be reached at my apple id email.

    I changed my phone number and now I cannot send iMessage or make calls on FaceTime (only receive) on my Macbooth Pro. Currently my iMessages settings say I can be reached at my apple id email. My FaceTime currently says I can be reached at my apple id email.

    Go into Recovery Mode per the instructions here.  Also, since you have IOS-7, read this.

  • I got a new email, changed my email for itunes and now it won't let me

    I got a new email, changed my email for itunes and now it won't let me even listen to my songs I purchased under my old email! I even got to where apple knows I changed it and they deleted my old email information. What am i supposed to do?? Please help, thanks

    Contact iTMS
    http://www.apple.com/support/itunes/musicstore/email/

Maybe you are looking for