Changed my password in Hotmail, now I cannot open emails. I removed Firefox and then reinstalled it but has not helped.

When searching the website, I decided to restore my system to my last backup, which was one month ago, so that I could go back to my old password. It worked in Internet Explorer but not in Mozilla Firefox. I cannot do anything in Hotmail. I also used CC Cleaner, Spybottom Search, and Malware Anti-Malware. I also can use Windows Live Essentials 2011.

What happens if you tap the home button from that page?
I think you must have push turned on for your mail, and that is the first thing it is trying to do. But from anyscreen, any time, if you hit the home button, it should return you to the home screen. From there, go to settings and do the work on the mail section.

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I was no longer able to click on my Firefox icon and open . I uninstalled firefox and then reinstalled and I still cannot get Firefox to open. It says that the download was successful. What should I do?

I attempted to open Firefox as usual and when I clicked on the icon nothing happened. I uninstalled Firefox and then reinstalled. It said that the download for Firefox was successful but it still does not open. When I click on Firefox it now just says to upgrade Firefox. What should I do to get Firefox up and running again. I have a Mac and my Safari is linking me just fine to the internet so Apple says it is not a Mac problem but a Firefox problem.

I notice you turned off the setting that diverts new windows to a new tab. Since the new window will open in front of your current tab, it may appear that the current tab was closed, when in fact it is behind the new window. This hard to explain in words.
Do you want to switch the setting?
orange Firefox button (or Tools menu) > Options > Tabs
Check the box for "Open new windows in a new tab instead"
Does that help?

I cannot open Adobe XI because I apparently have an id but do not know what it is.

I cannot open Adobe XI because I apparently have an id but do not know what it is.

What happens when you try to open it? What message ydo you see? How dowes this relate to the purpose of this forum which is for discussing the download and installation of trial versions of Adobe products?

I cannot open emails in MAIL - they come through from Webmail, but I cannot open them....please help....

As above, I cannot open emails in MAIL - they come through from Webmail, but I cannot open them - I can also not read Sent messgaes or old emails that I have already read. They just don't open....please help....
Thank You!

Use Mail to access your emails and not a web browser.
If you have not done this before you can probably get instructions about setting up Apple Mail from your email provider's web site.

I used the trial run before but i purchased all the apps for 20.00 a month now. when i download it onto my computer it continues to tell me my trial has expired. i uninstalled the programs and then reinstalled them but it still says "trial expired" any id

i used the trial run before but i purchased all the apps for 20.00 a month now. when i download it onto my computer it continues to tell me my trial has expired. i uninstalled the programs and then reinstalled them but it still says "trial expired" any ideas on what i can do? i payed already

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Upgraded Exchange to CU 7, now users cannot open emails in a separate window in webmail (OWA).

Hello,
Strange issue. I upgraded our Exchange 2013 to CU 7 and now users are reporting they cannot open emails in a separate window in OWA. Regardless of browser, browser version even regardless of another computer or mac. Chrome, Firefox, IE, Safari...same
issue regardless of version numbers also.
I've tested these settings on several laptops and I cannot open emails in a separate window. This happened a day after the upgrade. Previously this was working for all users. Now its hit or miss. Not all users are affected however. My mailbox/account is
also a victim so I can test any theories out.
Any suggestions would help and be appreciated.
Thanks,

Hi,
Please check if there is any error message when these affected users try to open mail in a new window.
Please check if these users can open messages in Outlook. This can help us to narrow the issue.
And please check the aplication log in Exchange server to see if there is events related to this problem, which can help us to troubleshoot the issue.
Best regards,
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Belinda Ma
TechNet Community Support

TS2621 I had to change my ATT email password on my PC due to hacker...now I cannot get email on my Ipad and Samsung Galaxy S3. I have deleted my old password and entered the new one, and it still won't work. Do I need to delete the email accts and re-en

and please, I'm not computer saavy, so don't be mean...thanks!

Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe

I changed the password to my itunes account. My apps start to updated and then stop I cannot figure out why

I changed my password for itunes and it won't update my apps. It starts to update and then stops. Can anyone help?

I changed the password using my phone.
I have not logged into my computer yet, but I will try that next. Thanks so much for the input and help.

I have been using firefox successfully for some time but now it will not open. I deleted firefox and re installed it but it still will not open. What happened??????

I have been using firefox for over a year with no problems. All of a sudden it has quit opening. I thought it might be something in my computer so I uninstalled firefox and reinstalled it from your web site. It still will not open. What do I do now???????

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
See also:
*http://kb.mozillazine.org/Browser_will_not_start_up

HT1349 I can't sync my current itunes to the newer version of 10.5 because of bounjour saying it can't be changed or modified. I have tried to uninstall it and then reinstall itunes but the end result is the same, what can I do?

It seems that I can't update my itunes because Bounjour 3.0.2. or something along those lines is missing from my computer or is corrupted. I have uninstalled itunes and then re-installed it but it won't accept the newer version of itunes. Is there a way I can fix this problem?

THIS WILL SOLVE YOUR SYNC PROBLEMS ON ITUNES
Header 2
Start bar, then accessories, then RIGHT click command promt and run as admin
Once the command prompt window opens, type in “Netsh winsock reset” at the end of the prompt. Like this: C:\windows\system32_netsh winsock reset
After it comes back “successful”, it will ask you to restart your computer. Do this.
After the restart, start iTunes, DO NOT PLUGIN YOUR iPHONE/iPAD/iPOD YET!!
Go to Edit > Preferences and click on Devices
Check “Prevent iPods, iPhones, and iPads from syncing automatically” and click OK
Now you can plug in your device
Once iTunes recognizes your device, right clicked on your device and back it up that way first.
And then performed a sync and all is well

I cannot access my website on Weebly when using Firefox although other browsers are fine so would it help to uninstall Firefox and then reinstall?

I am using Windows Vista. I have cleared the cache and cookies.'''

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
See:
* [[Troubleshooting extensions and themes]]

HT1430 I cannot send Emails thru Iphone tried what was recommended here but did not work

cannot send Emails with AOL on this Iphone 5

It started yesterday, before this I had no problems sending and receiving emails. I do not have a problem receiving only sending and my sender addres is correct and should not be rejected by the server which the error message says is happening?

HT204065 installed facebook upgrade to my iphone 4 and now i cannot open email messages on my phone

installed a facebook upgrade on my iphone 4. Now I can no longer open facebook messages on my phone. It states we moved over to messenger. and will not allow me to read email any longer. I can only get on news feed, etc.

You have to install the Facebook Messenger app from the App Store. They moved all messages to that system some time ago.
Matt

This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes and then reinstall it again

I tried yesterday to install iTunes on a XP Services Pack 3 Pc, It said that it couldn't install it. So after much reading last night, i downloaded Revo Uninstaller Pro, and uninstalled all apple software, included Bonjour, Quicktime and Apple Support along with iTunes. I then, used Ccleaner to double check that nothing apple related was left in the registry.
After doing all the above, i rebooted the PC, and downloaded a fresh copy of iTunes from the website, and installed it. I installed the first time of asking. I then pulged in my Son's new iPod, and it detected it as a scanner/Camera, and behind that was a message that said the following:" This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes then install iTunes again"
I've tried doing this, and it keeps coming up with the same message
Can anyone help please

In Windows 7, go to Control Panel (usually in the Start menu) and look for Add and Remove Programs. It will load a long list of programs. Find iTunes on that list and uninstall it. Then try using the 64-bit installer.

I open home page everything is shown. I open new tab, the screen is black. I go back to homepage, that screen is now black. Have to close out Firefox and then log back in before I can see homepage again. Happens everytime a new tab opens.

Problems since 5.0 was upgraded.

An extra extension might have snuck in. These can be bundled with other software you might have installed recently.
Try disabling ALL nonessential or unrecognized extensions on the Add-ons page. Either:
* Ctrl+Shift+a
* orange Firefox button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable. (Or if completely unwanted, remove.)
Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Does that get rid of the extra tab?
Note: I suggest also visiting the Windows Control Panel, Uninstall a Program, and clicking the "Installed on" column header. This should bring the most recent additions to the top and group them by install date so you can investigate how unexpected software might have been installed.

Changed my password in Hotmail, now I cannot open emails. I removed Firefox and then reinstalled it but has not helped.

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