Changed phone number, now phone won't work properly

After weeks of calls for the former phone owner the last @4AM, I initiated a number change. As soon as I hung up, the phone began to work differently. Bad signal, voice calls say dialing, but never go through. IE browsing doesn't work. A tech yesterday had me switch from Global mode to CDMA, which made things work better, but not like the phone used to be. My wife bought the same phone same time and hers still has the right number of bars and 3G on. Mine now goes to 1X or 3G one bar. It is a little disconcerting to think something as simple as a number change could make a nice phone all but a paperweight...obviously if the phone was great before, then not working right afterwards, there is an issue. Tech went through all the settings on the phone. *228 etc. Suggestion was to leave in CDMA mode...yet again, phone didn't need this before and it didn't restore signal and speed that was present proof to number change.
Help please!

While I unfortunately have no idea how to fix it, I just wanted to let you know I feel your pain. I am in college, and last year I was living in the same apartment complex I lived in the year before, just a different apartment. I had the exact same phone both years, the original Droid. Yet for some reason, last year there was a 2 block radius around my apartment where I had absolutely no service whatsoever. I had to buy a network extender, and this only worked half the time. I went through EIGHT Droids, before they finally gave me a Droid 2. This Droid 2 worked with the network extender, but it made no sense to me why this was even an issue. My roommate had the HTC Incredible with Verizon, and his phone worked just fine. I went through so many tech support guys at Verizon, made it to level 3 numerous times, and they never could figure out why in the world this was happening. Go figure. They suggested changing phone numbers, but I did not do this, because I didn't want to and it made no sense why this would fix the issue. Heck, they only said it might fix the problem anyway.
Now I have the HTC Trophy and I am living in a different apartment complex. It works fine here and I ventured over that way just to test it out and it worked fine there. Makes absolutely no sense. But yeah, I feel your pain and I hope you solve your issue.

Similar Messages

  • Updating my phone and now it won't work

    I have an Iphone 5s and just tried to update it -- Went to the setting clicked IOS update after a short time I got the Itunes logo with the cord -- plugged it in and updated but it only gets so far then I get an error says "there was a problem downloading the software for the iphone (-39)"
    I do not want to restore it Updating shouldn't ruin my phone!!
    Help please -- my daughter's 6th birthday was yesterday and all her birthday pics are on my phone!

    kickrz22 wrote:
    Of course I didn't back it up
    Then of course you can't recover your data.  The article from Apple on how to update your iOS recommends to make a backup first.
    Not making backups is a very risky business.  Tell, me, what would you have done if, say, your iPhone had been lost?  Stolen?  Damaged beyond repair?
    This is a harsh lesson to learn.  There are two kinds of people in the world; those that have lost data, and those that will lose data.  The difference is, are you properly prepared to recover the loss?
    I advise you to start backing up your important data, whether it is on you phone or on your computer, immediately.

  • Mac crashed, now mail won't work properly

    I had a big crash last night and after several hours manged to get up and running. The problem now is that when I try to launch mail I get the "Welcome to mail in Tiger" and it attempts to import my messages (which I didn't attempt to move in the first place). When I hit continue it seems to atempt to start the import saying their are over 2600 messages to import, but then immediately stops and shuts mail down. What am I doing wrong here? Everything was working fine before the crash.
    G4 Powerbook   Mac OS X (10.4.6)  

    Reinstalling won't restore your data, regardless of whether you reinstall the whole system or just the Mail application. If you have no backup and the contents of HOME/Library/Mail/ have really vanished, there is nothing you can do to restore your mail data. What I don't understand is why Mail crashes upon start up if there is nothing in the Mail folder...
    Did you repair the disk after the crash? I'm not talking about repairing permissions here, but rather about repairing the disk itself. If you did, and Mail still crashes after moving the com.apple.mail.plist file out of the HOME/Library/Preferences/ folder, post the relevant part of the crash report here, so I can try to figure out why Mail is crashing.
    In order to do that, open /Applications/Utilities/Console, choose View > Show Log List, expand ~/Library/Logs, then CrashReporter, and select Mail.crash.log. The latest crash report should appear at the bottom of that file. Look for a line that begins with "Date/Time:" as close to the bottom as possible, and another that says "Thread N Crashed:", where N is a number. Select everything from the "Date/Time:" line to the lines immediately following "Thread N Crashed:". Copy that text and paste it here. Do not post the whole crash log, just the relevant lines. See the following two threads for examples of what a crash report looks like (the second has extra unnecessary information):
    http://discussions.apple.com/thread.jspa?threadID=439295
    http://discussions.apple.com/thread.jspa?threadID=441465

  • I downloaded some songs to my ipod touch 5G and now headphones won't work properly.

    So I bought some songs from Jessie J a couple of months ago and today I completed the album. After all the songs had downloaded I tried listening to them through my headphones, but no sound was coming through. I can get some sound if I twist them around, but the sound is not consistent. This is not happening with just the new songs, but old songs and other apps. Sound is working fine without the headphones plugged in.  I have no problems like this before but the headphones are relatively new as I lost my previous pair. My ipod touch is about 5 months old.
    What can be done to fix this? Any help or suggestions is appreciated.

    First confirm there is not a problem with the headphones
    Then
    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    Try the following to rule out a software problem
    - Reset the iOS device. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar
    If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price                  
    A third-party place like the following will replace the jack for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the jack yourself
    iPod Touch Repair – iFixit

  • Why doesn't my phone charge? I changed the battery, now it won't charge at all and it's almost dead.. Any suggestions on how to fix it?

    Why doesn't my phone charge? I changed the battery, now it won't charge... Any suggestions on how to fix it?

    iMessage and FaceTime went down yesterday for some people. Mine is still down. My iMessage is saying the same thing about being activated. Sounds like you are still down too. Ignore the status page that says everything is fine - it lies.

  • I recently when to England.  When I returned to the US, my iPhone 5 wouldn't find the 4G network.  I've tried restoring network settings, I've tried hard resets.  I finally wiped the phone, and now, it won't let me restore anything.  Help!

    I recently when to England.  When I returned to the US, my iPhone 5 wouldn't find the 4G network.  I've tried restoring network settings, I've tried hard resets.  I finally wiped the phone, and now, it won't let me restore anything.  I'm kind of stuck - this is both my personal and my work phone, so I'm really in a bother here.  Help!

    I had "do not disturb" on in England. I did take it off airplane mode periodically, but I never actually used the network.  I stuck to local wifi to do brousing and a bit of messaging.  It periodically told me I was on an English network, but I didn't actually use it.  And I had data roaming shut off all together. 
    when I try to restore, I get this message:
    Your iPhone could not be activated because the activation server is temporarily unavailable.  Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes.  If this problem persists, contact Apple Support at apple.com/support.
    When I try it through iTunes, I get a similar message. 
    and the network just keeps saying, "Searching..."

  • I tried to update my phone last night. When I woke up, it said it needed to be connected to iTunes. I restored my phone and now it won't turn on and keeps saying it needs to be connected to iTunes.

    I tried to update my phone last night. When I woke up, it said it needed to be connected to iTunes. I restored my phone and now it won't turn on and keeps saying it needs to be connected to iTunes.

    probably need pc or mac update for ios 6 on your home device

  • HT4623 I updated my phone last night now it is not working properly. Does anyone else have this problem?  I have a 4S

    I updated my phone last night now it is not working properly. Does anyone else have this problem?  I have a 4S

    Try a hard reset.....
    Press and hold the Wake / Sleep button and the Home button at the same time, keep them both pressed until the Apple Logo appears.

  • Anyone notice that text/iMessages are not listed by contact's name but the contact phone number now?

    Anyone notice that text/iMessages are not listed by contact's name but the contact phone number now after 5.0.1?

    Yes, I just noticed this after upgrading to 5.0.1. That's why I came here to this forum. I tried re-syncing with address book, but it didn't help. Not only is my text messages only showing phone numbers, instead of contact names, but my call log is doing that as well.

  • I just updated FF to 14.0.1 (Mac 10.6.8) and now netflix won't work. It's asking to restart in 32 bit mode and I changed it in the Get Info to 32 bit. No luck.

    I just updated FF to 14.0.1 (Mac 10.6.8) and now netflix won't work. It's asking to restart in 32 bit mode and I changed it in the Get Info to 32 bit. No luck.

    Try downloading the latest version of Microsoft Silverlight for Mac [http://microsoft-silverlight-mac.en.softonic.com/mac link text]. I just did this, and was able to play Netflix's streaming again--and without that "restart in 32-bit mode" button even appearing!

  • I upgraded to iphone 5c at the end of Dec. I accidentally washed my phone and now it doesn't work. Is there a way to get a new or refurbished iphone 5c without signing a new contract?

    upgraded to iphone 5c at the end of Dec. I accidentally washed my phone and now it doesn't work. Is there a way to get a new or refurbished iphone 5c without signing a new contract?

    Thank you.  I've been looking online for refurbished iphones but that is cheaper than buying a refurbished phone.

  • HT5538 I changed my apple ID and now iMessages won't work

    I recently changed my Apple ID and now iMessages won't work on my Mac. It will still work on my iPhone and iPad, but they will not communicate with my Mac. None of the messages I try to send from my Mac will go through.

    HI,
    This is a step up from the previous suggestion.
    Make the Finder the "front" app.
    Use the Go Menu whilst holding down the ALT key.
    Select the Library that appears in the Menu list.
    Navigate to Preferences.
    Find com.apple.imservice.imesssages.plist and drag it to the Trash.
    Restart the app.
    You will most likely have to re-enter the Apple ID
    If that does not work delete the com.apple.imessages.bag.plist  (this one holds the server it should be trying rather).
    Again Restart the app.
    7:16 pm      Thursday; April 10, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there.  I've uninstalled iTunes and reinstalled twice and it's not working.  Please help.

    I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there.  I've uninstalled iTunes and reinstalled twice and it's not working.  Please help.

    I have not had wifi since November when I upgraded to the newest IOS version.  I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again.  I kept doing what they told me and it worked for a couple more days and then I could never turn it on again.  My blue tooth doesn't work either.  I had to actually increase my data usage with AT&T becuase of this.  When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue.  My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!!  I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue.  Who knows how many people out there have had this issue and have not said anything about it.  Now there is a newer update that I can't do because it requires wifi in order to download.
    June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple.

  • I buy a iphone 5s in australia. now it is not working properly. now i am in india. it is in 5 months warrenty. can it be change in india

    i buy a iphone 5s in australia. now it is not working properly. now i am in india. it is in 5 months warrenty. can it be change in india

    This is correct.  If you purchased the phone in the UK, then there is NO international warranty on the iPhone and the warranty is for the country of original purchase, so as well as the UK, it is EU wide.
    The only way to get your phone repaired is to take it back to the UK to an Apple store there or to any other EU country where the warranty is valid.
    Nothing else you can do.

  • I just updated my Iphone 3G and now it won´t work anymore. It wouldn´t even boot. It was just working for 3 sek. after the installation and now it shut itself down. Any help, please?

    I just updated my Iphone 3G and now it won´t work anymore. It wouldn´t even boot. It was just working for 3 sek. after the installation and now it shut itself down. Any help, please? Thankyou

    I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
    Identifying iPod models
    iPod touch (3rd generation)
    iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
    The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.
    You also said: "It also will not let me download any music onto it." What happens when you try to sync music to the iPod?

Maybe you are looking for

  • IPod wont work with iMac but works in Vista

    I have an 80GB iPod Classic that works perfect on my computer running Windows Vista and iTunes 7. I have only ever used it with iTunes. My iPod's format is FAT32 (Windows). And it's running software Version 1.1.2 and disk use is enabled. When i try a

  • Duplicate instances of Itunes after install on my Dell Inspiron N7010

    I attempted to download and install the latest ITunes 64 bit on my Dell Inspiron N7010 with Windows 7. The download is fine, but once installed, ITunes appears to write over my existing applications on my desktop, replaces the applications with the I

  • Customer service email

    really? no email for customer servie? or do they hide it?

  • Distribution group not showing in 2nd exchange server

    Hi there. EXCHANGE2010 (1) in domain1 EXCHANGE2010 (2) in domain2 If we create distribution group thru EXCHANGE2010(1) with domain2 name, that group is visible immediatelly in EXCHANGE2010(2) but it is not visible in EXCHANGE2010(1) until couple of h

  • Widget Browser in Dreamweaver installieren

    Ich möchte eine Bildergalerie in Dreamweaver einbauen und finde nicht den Widget Browser. Wie muss ich das machen.