Changed Service Provider and now I can't connect my time capsule

Must I do a soft reset on my time capsule to connect it to my new wireless network? I have an Orange Fibre Play network and even if I connect the Time Capsule using an ethernet cable, it can't see it.

Setup the TC by doing a full factory reset.
Soft reset is useless.. that doesn't change anything.
And hard reset does not get rid of the old settings.
So full factory and if it doesn't show up on wireless.. use ethernet in full isolation to the network to do the initial setup.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
Factory reset Gen 5
Hold in reset for about 5sec until the status light flashes quickly.
If your AirPort Time Capsule still doesn’t respond, do a similar reset to the Gen1-4.
Unplug your AirPort Time Capsule .. hold in reset and power the TC back on.. without releasing the reset.. wait until status led flashes rapidly.

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I installed a new router from my ISP provider and now I can't find my Time Capsule or "Guest" network. What do I need to do to correct this problem?

I installed a new (and supposedly better & stronger) router from my ISP provider (Verizon) and now I can't find my Time Capsule or "Guest" network.
My Mac is not backing up because it can't find my Time Capsule network & my "Guest" network has also disappeared.
What do I need to do to correct this problem?

You must reset the TC to factory and start over. The TC simply remembers too much from the previous setup to work in the new one.
If your new router is going to take the router role, then the TC will have to be bridged and you will lose your Guest wireless.. the way around this is to use the Verizon router as your guest wireless and the TC as your main wireless.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
Factory reset Gen 5
Hold in reset for about 5sec until the status light flashes quickly.
If your AirPort Time Capsule still doesn’t respond, do a similar reset to the Gen1-4.
Unplug your AirPort Time Capsule .. hold in reset and power the TC back on.. without releasing the reset.. wait until status led flashes rapidly.

I accidentally changed network settings and now I can't connect to internet

(I posted this on the board for OS X 10.4, but I figured my OS is irrelevant to my problem, so I thought I'd post it here for a better chance of getting help)
I accidentally changed some network settings on one of the computers on my network, and now it wont connect to the internet. All the other computers on the network work fine. I guess I need help getting things back to how they were.
I have absolutely no experience with networks, so I don't have a clue what to do. One thing I notice that might be of help is that when it's set to "Configure: Using DHCP," the section for "Router:" is blank. No address. The router address on all the other computers is 192.168.1.1. Similarly, the IP address on all the computers is some variation of 192.168.1.x, but on the problem computer it's a completely random number (as far as I can tell).
Any help would be EXTREMELY appreciated.
Thanks!

Open Network preferences on the computer, select the connection method, click on the Advanced button. Click on the TCP/IP tab and set the Configure IPv4 drop down menu to DHCP. Click on the Apply button.
BTW, you need to post your questions in the appropriate forum which would have been the appropriate Tiger forum. This is the Snow Leopard forum.
Message was edited by: Kappy

By accident i pressed the forget button on aiport utility and now i can't see my time capsule?

what can i do? :/

partial solution - hold the reset button down for longer than one sec, held it down for 5-6 sec and this reset the connection info to default so the computer could see it again.
Getting the firmware onto it remained a larger problem.

I can't connect my time capsule to kpn experia box

I used my time capsule without any problems for some time now, but I have moved and changed provider. Somehow I can't connect the time capsule to the KNP experia box. At first the Time Capsule is not detected, only when I do a hard reset it comes up. Then I give the PPPoE details, the timecapsule restarts and : unexpected error has occured, please try again. When i do try again I get an error almost immediatly.
I have an time capsule 6.1.
Any one know a solution?

You do not use PPPoE on that box.. just bridge the TC.
In airport utility 6.1 go to the network page.. and select bridge instead of NAT.

One of my kids changed my password, and now i can't access my mail accounts. Any ideas on how to override the password and set up a new one?

one of my kids changed my password, and now i can't access my mail accounts. Any ideas on how to override the password and set up a new one?

A mail account password or you login password?
Which OS by the way?

I updated to iTunes 10.5 and now I can't connect to iTunes store

I updated to iTunes 10.5 and now I can't connect to the iTunes store. Anybody else having this problem?

I made some progress. The problem is thatiTunes is looking for a certain LSP (Layered Serviice Provider). Some antivirus software (PCTools in my case, wants another one.
1) Disable andy spyware
2) run command "netsh winsock reset" and reboot.
3) Voila it works.
I don't know all the consequences of this change but somebody is going to need their products' code.
Be careful, I know this works for me, but your mileage may vary.

I put the BT WiFi app on my iPad Mini and now I can't connect to the internet. Please help

I put the Bt WiFi app on my iPad Mini and now I can't connect to the internet. Please Help

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Just updated my iPad 2 to OS7 and now I can't connect it to iTunes 10 on my MacBook OS 10.5.8 My MacBook can't be updated to Mountain Lion as it is early 2008 white MacBook

Just updated my iPad 2 to OS7 and now I can't connect it to iTunes 10 on my MacBook OS 10.5.8
My MacBook is too old and can't be updated to Mountain Lion as it is early 2008 white MacBook.
It all worked perfectly prior to updating the iPad 2 to OS7.
There were no cautions or warnings
Are there any work arounds?
Can I uninstall OS7 and go back to OS6?
Rediculous thing is I can connect to iTunes on an old PC of the same age

mozzrich wrote:
Thanks for your comments but this doesn't help my situation at all.
Again Apple fails to provide backward support for its own products.
I could go to the trouble of hacking the MacBook and running Mountain Lion and iTunes 11 that way
I think I will just move across to a PC as a result of this Apple strategy and I think I will just give up on Apples short lived product strategy.
A laptop that lasts five years indicates a long lived product strategy. Where they go wrong is to prevent backwards strategy when someone genuinely cannot live with ios7 like you. even the "unsupported" downgrade has now been blocked.
Don't go windows, you will not get five good years from a dell or an asus. If you can't buy Mountain Lion for it, get a new macbook, enjoy.

TS1814 I had to restore my Ipod Touch and now I can't connect to anything on it. When it asks for my Apple ID it comes up with an error message and says that it can't connect to the server. I have checked my WiFi connection and its connected.

I have had to restore my Ipod Touch and now I can't connect to anything on it. When it asks for my Apple ID it comes up with an error message and says that it can't connect to the server. I have checked my WiFi connection and its connected.

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W.

Since the new iTunes update 11.3, right after that I couldn't connect my iPod nano 7th G to iTunes. It kept showing me that it couldn't find my ipod, that I had to reinstall iTunes. I did that and still. And now I can't connect my iPhone 5

Since the new iTunes update 11.3, right after that I couldn't connect my iPod nano 7th G to iTunes. It kept showing me that it couldn't find my ipod, that I had to reinstall iTunes. I did that and still. And now I can't connect my iPhone 5 to iTunes to sync my music. Can anyone please help me ?

Hey zoelevi_13,
Here is an article that will help you troubleshoot this issue with your devices not being recognized by your computer:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

I don't know which Apple ID I used to register my Ipod Nano. I had to restore my Computer and now I can't connect my iPod to iTunes again. I have my serial number and ECID

Hi, I don't know which Apple ID I used to register my Ipod Nano. I had to restore my Computer and now I can't connect my iPod to iTunes again. I have my serial number and ECID. I'm using Windows, BTW, sorry!

Search your email for the word Logic (and set the search to All) and you should find the receipt (so long as you didn't delete it)
Other than that.. simply contact Apple directly and ask.. Make sure you have your transaction details ready for them as they will need it...
http://www.apple.com/contact/

HT1338 Upgraded iPad and now browser can't connect to most websites I search

Upgraded iPad and now browser can't connect to most websites I search

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.
For Safari... Settings > Safari > Clear History Data & Cookies

HT1212 my iphone'"s screen was smashed resulting in not able to unlock passcode and now i can't connect to itunes to synced with my divice before sending in for repair. what can i do

my iphone's screen was smashed resulting in not able to unlock passcode and now i can't connect to itunes to synced with my divice before sending in for repair. what can i do

Sorry, there is nothing you can do.
FYI: Damage like that is not covered by warranty, & all Apple will offer you is an out of warranty replacement...cost, in the US, for an iPhone 4, is US $149.

I downloaded version 3.6.12 and now Firefox can't connect to websites

I had version 3.6.9 installed, then I downloaded version 3.6.12 and now Firefox can't connect to websites. It says "Unable to connect." I followed all the instructions on the help page about checking my firewall and removing then re-adding Firefox to the list of safe programs, but it still won't work. Is there any way I can re-download version 3.6.9? Or does anyone know what else I can try?

I found my problem. I had an expired version of Norton Internet Security that didn't uninstall properly, but I was able to remove it with the Norton Removal Tool and now Firefox works.

Changed Service Provider and now I can't connect my time capsule

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