Changes at i Tunes U???

We have an i Tunes U site that has been up and running for close to two years.
We were early adopters iTunesU.
everything has been running great from the time we set up until now.
Now I am getting...
"500 ITunesU.invokeAction(): I/O Exception java.io.IOException: Server returned HTTP response code: 403 for URL: http://ivccd-cf-vs01.iavalley.cc.ia.us/cfweb/itunes/mainswitchboard.cfm?CFID=883 2&CFTOKEN=ac22dfe92a879ae9-AB477E01-3FFC-470C-3A212A765B2A7A71&jsessionid=8030ff 4755b3$F2$1A$1"
on a black screen (have to select it to see the error/black on black)
The process seems to die at the spot where iTunes should open on the requesting machine
step #5 oin the integration interaction process in the iTunes U admin guide.
The login is working (knows the difference between a correct VS an incorrect password.
Our ID, Token and session ID's are being created same as always and appended to the URL being passed to iTunesU.
I have check the event viewer on the server(Cold Fusion server running IIS) and I see nothing there.
I have rebooted server and verified that all services are starting with no errors everything is working the same as it always has.
This problem just started yesterday Dec 4th and I am wondering if something has changed or is down right now that would be causing this.
Any help that can be provided will be greatly appreciated as the site is now unreachable and I can not think of anything else to check on this end.
Thank you

HI,
Things are running normally here. I've uploaded and downloaded a few video lectures today.
Maybe you should contact the iTunes U support staff directly.
Sorry I can't help,
John Westfall

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I wanted to provide all of the backstory on this first, instead of just saying "user folder empty" in case the backstory helps someone know what's going on.
Anyone want a crack at this? I can upload screen grabs if that helps. Insight? Suggestions? Ideas? Thank you in advance!!
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