Changes in hierarchy dimension members causes EVDRE Errors retrieving data

Hi everybody,
I am facing the problem while retrieving the data in Evdre  this is the following situacion:
1. BPC 7.5 NW SP 08 is used.
2. Suppose that you have a template where you defined SELF,DEP for an account dimension, you expand and refresh normally, and retrieved data OK.
3. Your business case makes that you have to move one of the dependant member of the hierarchy  to another parent
   then you go to mantain dimension member and change the parent of  the member in question, finally you process dimension,  and put available set status.
4. Yo re-open Template or refresh dimension members from the server in order to see update hierarchy in account dimension
5. After expanding and refreshing the evdre, shows and error "...while retrieving the data.. "
6. I suppose the way to fix it is to reverse the change in dimension member, so I change for initial parenth but error continue.
What do you recommend  for fix it? is there any note which solve it?

Hi Sabine,
Hi Sabine,
Thanks for your answer, we followed all the steps you suggested, but the problem continue,
Could you confirm us what is the the path of that XML file of dimension thought BW - UJFS?
The only thing that correct problem is doing the following but not should be the best way:
1. Supress Account dimension in application
2. Delete dimension
3. Recreate Dimension and process it
4. insert dimension into application
5. Refresh Evdre and then works fine!
Is there any Sap note about it or something else to check?
Thanks For your help

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    Marvin

    Hi Dzmitry,
    Thanks for your response, I'm just wondering whats causing this? We never had this issue on older versions of BPC though, so it would really help if we would know the cause of this. Basicaly when do changes in a dimension, after processing (Full Process, System Offline and Process through member sheet), we just had to set the AppSet status to available and refresh the dimension members in Excel and all the changes would already be visible.
    Thanks,
    Marvin

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