Changing a deleted user's password

I recently had a deleted user where I needed to recover some emails from.
I restored a copy of the post office, placed this copy to allow direct
access and opened their mailbox using the /ph- switch.
However this user had placed a password on their mailbox. Luckily I was
able to figure out what the password was. However it occured to me that
I wouldn't have known how to clear this password because her mailbox was
"offline".
Does anyone know what I could have done to change/remove the users'
password?
Thanks.

Edward van der Maas wrote:
> Brian Mantler wrote:
>
>> I recently had a deleted user where I needed to recover some emails
>> from.
>>
>> I restored a copy of the post office, placed this copy to allow
>> direct access and opened their mailbox using the /ph- switch.
>>
>> However this user had placed a password on their mailbox. Luckily I
>> was able to figure out what the password was. However it occured to
>> me that I wouldn't have known how to clear this password because her
>> mailbox was "offline".
>>
>> Does anyone know what I could have done to change/remove the users'
>> password?
>>
>> Thanks.
>
> gwcheck | select reset client options and check 'clear user's password'
>
I have now tried this, but it does not seem to clear the user's password.
I have included the gwcheck.log file below.
Any ideas?
Thanks.
================================================== ==============================
===== BEGIN - JOB LOG
================================================== ========
================================================== ==============================
================================================== ==============================
===== TASK LOG - 0 (46b9a715.ckl)
==============================================
================================================== ==============================
Novell GroupWise - GWCHECK - Version 7.0.1
Processed on Wednesday, August 8, 2007 - 11:20 am
Processing information for this run:
Path to PO = E:\post
Post Office= COE
User = testpocoe
Action = Resetting Preferences
Verbose = Yes
Upd DiskSpace= No
Output log = gwchk32.log
GWCHECK user options analysis:
- options are consistent.
STRUCTURAL VERIFICATION of system databases
STRUCTURAL VERIFICATION of database ngwguard.db
- Database is structurally consistent
Reading Guardian Database store catalog info
Searching for User/Post Office information for testpocoe
Processing Post Office = COE path = E:\post
- User found, Fid=go7, Diskid=187, PO=COE, Path=E:\post
RESETTING user preferences for user database E:\post\ofuser\usergo7.db
- resetting record 41000 - type = ENVIRONMENT
- resetting record 41001 - type = SEND
- resetting record 41002 - type = VIEWS
- resetting record 41018 - type = TRANSACTION
PROCESSING COMPLETED- total processing time: 0:00:01
Processing completed
***** OVERALL STATS FOR THIS RUN *****
Uncorrectable conditions encountered:
- No problems found
Correctable conditions encountered:
- No problems found
Overall processing time for the entire job: 0:00:03
Accumulated task processing times spent on the job: 0:00:03
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
================================================== ==============================
===== END - JOB LOG
================================================== ==========
================================================== ==============================

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