Changing Account Holder

Is it possible for you to take your current phone service and take it out of your name and transfer it to someone elses name without the services being disconnected?

It is something you can do.
the process is called a "supercedure"
If someone has had a death in the family and needs to change the name, {edit} can do a billing name change.
But lets say for ex: you and ur significant other are splitting and the srvcs were in their name and u need it in yours, thats a "supercedure" so {edit} stop all the billing under their name and put it under yours so you are no longer responible for his/her bill.
^_^
It doesnt take that long, regardless of people say.{edit}
Hope this helps
-K

Similar Messages

  • Changing Account Holder Name

    The current account is in my mothers name as its her line but I'm the person who helps solve any issues and arranges bt infinity to be installed etc.
    If I go to MYBT there is a section "My Contact Details" and it lets you change the Name and Email address.
    If we change this to my name, will this mean if I phone up regarding any phone/bt inifinity issues that my name will be there as the account holder?
    Or is there a way to have my name added as an additional holder?
    Cheers!

    See this link about changing details
    http://bt.custhelp.com/app/answers/detail/a_id/12552/~/how-can-i-change-my-name-or-billing-address-d...

  • Changing the account holder on my phone account

    we returned from overseas 3 years ago and on our return we had our phone line connected. The problem began when my wifes card would not work when we paid over the phone to BT so my boss kindly used her card to open the account. Ever since that time the bill has always been in her name and not ours although we have paid by direct debit from our bank account from the start.
    We setup a broadband account with virgin but now would like to change to BT and have the BT account put in our name as i no longer work for this person or have any contact with them. BT have not been very helpfull with our problem and in the end i gave up ringing them. I did at one point tell them if i stopped paying the bill where would they go for the money as the account is not in my name which was replied with "we would then contact the account holder to sort out payment" all i want is the bill in my name??? And no i dont want to be cut off for ages and then be charged a reconnection fee on a line that i am still using!!
    Any ideas how i can sort this out???
    cliff

    Hi Cliffandjayne,
    Thanks for the post and welcome to the forum.
    To have the account changed into your name I am afraid that you will need to cancel the current account and then setup a brand new order.  BT are unable to just change the name on an account as a credit check is required before service can be provided.
    Best bet would be to place a working line takeover.  This means that your service will continue to work as normal until we put the account in your name.  A working line takeover has a lead time of 11 working days. 
    As there is already a working line within the property you will not be charged for installation as no engineer will be required to carry out any work.  Once you place an order a credit check will be carried out on your name, you may have to pay a deposit for service which will be refunded after a while.  That really depends on the credit check result.
    Hope this info helps
    Cheers
    Sean
    BTCare Community Manager
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • Changing an account holder

    Hey there, I just seperated from my husband and I was in charge of the cable bill.  I now want to transfer our cable account from my name to his without worrying about shutting off the service and having a technicial come back out again.  Can verizon just change the billing person from my name to his? 
    Any help would be very much appreciated... and thanks in advance. 
    -Naz

    Naz616 wrote:
    Hey there, I just seperated from my husband and I was in charge of the cable bill.  I now want to transfer our cable account from my name to his without worrying about shutting off the service and having a technicial come back out again.  Can verizon just change the billing person from my name to his? 
    Any help would be very much appreciated... and thanks in advance. 
    -Naz
    Hello,
    This depends on a few factors... here are some questions to consider and are normally reviewed:
    Are you:
    1) the sole account holder on the current bill?
    2) moving to a new address and need to set up Verizon service for yourself at a new location?
    3) currently under a 2-year agreement?
    Is your husband:
    1) willing to be the new account holder?
    2) looking to reuse the same equipment (router/set top boxes) at the house?
    3) keeping the same telephone number (if you currently have telephone service)?
    4) keeping the same/similar TV/Internet/Voice package you currently have?
    For a simple change of ownership on the account  both parties have to be agreeable to the switch.  A credit check would need to be performed for the new account holder.  If same equipment will be reused, a technician install would not be needed, just ensure that these are not moved and the cables are not unplugged. There would be a loss of service for a few hours, though.
    However, if during the discussion, your husband decides he wants a completely new bundle with the higher speeds, and new equipment from the beginning, and is also particular about pricing/promotions, then this could likely necessitate setting up a brand new account under his name as well as a technician install.
    If you are exiting from the account and the responsible party on the account is going to be your husband going forward, then Verizon would provide him the options available as a new customer also so that he can make the necessary choices for the services that he wants.
    Please contact a Verizon representative when you are ready:
    - 1-800-837-4966 (Customer Service)
    - a local Verizon FiOS store: http://www22.verizon.com/support/residential/tv/fiostv/general+support/account+issues/questionsone/8...
    Hope this helps!

  • How do u change the account holder in the app store

    How do you change the account holder in the app store? Thanks

    I'm not sure what you are actually asking, but if you mean how do you sign into another Apple ID - go to Settings>Store>Apple ID. Tap the ID that you are signed into and sign out of that one, then sign in with the other ID. You can do this in the App Store as well, by going to the featured tab and swipe to the bottom of the screen. Tap on the ID there and sign out, then sign in with the other ID.
    You can't change the account holder of an iTunes account. The account is yours and yours alone. Someone else can use it, but you can't transfer ownership of the account.

  • Changing an account holder name

    Hi
    I live in a shared flat and the account holder for our BT account has moved out. Is there a way to simply change the account holder name, as we would still like all the payment details to remain the same?
    From looking at other posts it seems we would have to close the account and re-open another. Surely BT have a system for people living in shared houses, where I should imagine tenants change regularly. It seems ludicrous to have to close the whole account and then sign up again to the exact same package every time someone moves out?
    If anyone could clarify I would be grateful.
    Thanks

    I would use it as a great way to get a better deal, if you've had the same contract for more than 6 months you're likely to find a better deal when you call anyway, and as a new account can take advantage of a myriad of deals going at the moment!  Perfect, look at it as a positive, not a negative...
    You would have to take out a fresh 24 month contract changing almost anything on your account anyway, so even if they allowed changing details they would probably insist on a new contract term, however, these aren't difficult to escape from if you need to, just ask what the cancellation cost per month is (£1.50/month has been mine for years) if this is what is making you wary?

  • Re: change of primary account holder

    I have a very similar problem. I cannot set up my email on a new device because I haven't got the password and one of the security questions expects an answer which doesn't correspond to whaqt it should be. My husband is now incapacitated and he is the primary account holder. I am told I have to close the account and start a new one and I don't feel up to doing that.
    How can you help?
    Thnak you.
      MJuneD30

    Hi MJuneD30,
    Welcome to the community forum. I am sorry to hear you are having problems accessing the primary email account. I would like to take a look at this for you. Please could you send me in your details using the "Contact The Mods" link found in my profile.
    Thanks
    PaddyB
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • Changing the Main Account Holder

    Would I be able to transfer ownership of the plan to my wife? We recently found that my wife could get a significantly better employee discount on our plan if she was the account holder. Thanks in advance to anyone who replies to this message.

    Tpulu, thanks for the inquiry. I understand why you would want to switch the account from your name to your wife's name to get a bigger discount. This is called an Assumption of Liability. Since the account is currently in your name, you would first need to call customer service at *611 or 800-922-0204 to authorize the request. Your wife will need to accept our terms and conditions for a 1 year contract. These can be found on vzw.com under Customer Agreement at the bottom of the page. She will then need to call our Assumption of Liability team at 888-832-4540 to get this completed.
    You and your wife can also visit a Verizon Wireless corporate store to get this completed also. Make sure you both take ID and she takes her work badge or a paycheck stub with personal info blacked out.

  • You are not the account holder woes...

    Bit of a long story this...
    I used my email address to help my mum to sign up to BT about five years ago as she didn't have one. She has since left BT and uses another provider.
    I thought nothing at all of this when upon moving into my newly purchased home I signed up to BT for myself about a month ago, using the same email address as had been used all those years previous.
    I received the account number through the post and proceeded to sign up to myBT for online billing. On attempting this it stopped me as my email was already on the BT system. I used this address to log back into my mum's now long cancelled account and amended the email address of that one to another of my email addresses so as I could use my favoured address for the online billing. When I completed this registration it told me that I was not the account holder and that my mum was. 
    I used the chat help several times and was told that this was resolved within 7 days and to try again after that. I heard nothing and about 2 weeks later I have logged on to find the issue still remains. I again took to chat and the helper cancelled the myBT account connected to my mother's name (with the email address I didn't want to use) and told me it should now work. It didn't. Nothing changed.
    Tired of the chat service I then took to the phones. Three hours later and I have got nothing to show but a monumental phone bill (I do not have a phone to connect to the landline to take advantage of the 0800 service) so had to rely on the 0330 numbers. I have explained my problem to about 12 people, been kept on hold for over 30 mins, been promised a call back which never came, had an attempt to sell me additional services (insult to injury?!) and still nothing. Basically it now seems that nobody at all is the account holder and that nobody can access this profile.
    I can not access much of the myBT functionality and I can not watch BT Sport through the online service (literally the only reason I went with BT). The latest is that somebody will call me tomorrow although I am not going to hold my breath.
    This is the error I am getting... There is no option to change the account holder on the page, I can either click to go back a page or ring the number which I found of no use at all.
    Some of our services, such as the BT Wi-fi, BT Cloud and BT Sport Apps, are only available to the BT Account Holder. We may ask you to confirm if you are the Account Holder before you can use some BT services. You can check and change your Account Holder status on this page.
    You aren't the account holder
    - The account holder is *my mother's name*. 
    If you believe that you should be the account holder, please call 0800 800 150.
    I have access to two accounts...
    One in my mother's name using an email I don't want to use which is now (thanks to the BT employee on chat) not connected to any BT account. If I try and connect it using my account number it states that it willl be a guest account because *my mother's name* is the account holder. 
    One in my name with the email address I want to use. This is connected to the correct BT account but is again just a guest account with no access to the BT sport online app that I purchased the service for.
    I've paid for a year's line rental up front by credit card but before I call the bank and ask them to reverse this payment and cancel the direct debit for the monthly payment can anyone help at all? 
    Thoroughly cheesed off already. 

    I think the only way you are going to solve this is with mod help. Mods will post a contact us link after reading this post. 
    After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email
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  • Getting Account Hold or Ref Detail from Vendor master in IDOC

    Hi,
    In the vendor master, payment transaction,, I would like to get the account hold or reference details field in the IDOC field when the payment in done by F110.
    Does anyone how to bring that field.
    Thanks,
    JR

    Hello
    The IDOC has three parts, the header (Content, structure,sender,receiver and status) Data segment (Segment number and field of 1000 character), status records.
    Modifications to IDOC can be done by the ABAPer by changing the logic in the program. Please discuss with the tech team / change / test .
    Reg
    *Assign points if useful

  • Not account holder

    I have tried unsuccessfully for two days; making numerous phone calls to BT, to get them to sort out my account so I can access BT Sport.
    MyBT says I'm not the account holder, the account belongs to dcwales2012, strange as I am dcwales2012 (real name not shown). Tried to edit account, nothing works, because I'm not account holder, can only change email and phone numbers. No other accounts registered to my name, or hidden.
    Last call to BT yesterday, when they said account would be changed in 48 hours. Checked this morning and account had been changed, but to wrong email address. Still says I'm not account holder.
    So after speaking to three BT call reps, sitting in a chat queue for 45 mins only to be thrown out when I reach number one in the queue, I've gone one step forward and three back.
    Does anyone have any ideas, other than the ones posted in other topics, because I've tried them all but with no success.

    Hi dcwales2012
    After some more research I logged into My Bt then went to edit account (didn't do anything) at the bottom of page back to profile, this opened up into My Accounts and under Residential account holder status You are not the account holder If you believe that you should be the account holder, please call 0800 800 150. So again I phoned and after 20 minutes I spoke to a guy who insisted I am the account holder and swiftly passed me onto tech support who guess what never answered after a 45 minute wait. I have been going round in circles for two months now and I am close to giving up on Bt

  • Account Holder

    My By account says I,m not the account holder 
    No way online to change this.
    bt rep says it does n't matter & confirmed i had btsport on my account - which i knew already as i tried to register again & i got the - good news youve already .... message
    Went to btsport and got message sorry you can't access the btsport app ...because MY NAME is the account holder
    round and round in circles bt anfd this after i was told when ordering the youview box i could bt sport on the tv even though i told them i couldn't get bt infinity

    I think you may find you have a number of profiles associated with your account and the one you are using isn't the account holder. Go through the "I've forgotten my BT ID! process and put in your email address and any other email address you may have used in the past to see if there are any other profiles. Then you may have to reset the passwords on the other profiles to see which is designated as the account holder.
    BTW I've been through this and found the correct BT ID that is the account holder but still having issues see my post.

  • Family pack account to iCloud ACCOUNTS retain former account holder name.

    My children are flying the nest and I have converted and am converting their accounts to Lion and to iCloud from my old mobileme family pack account which contained their mail accounts.  Unfortunately, the new accounts show my name as the continued account holder.  I cannot figure out where this needs to be corrected.  Any ideas.

    Start here, change your country if necessary and go to manage your account.

  • Can someone other than the account holder make an appointmen​t?

    Can the son or daughter of the account holder make an appointment? If so, does age matter?

    yes, but what kind of appointment? if it a dispatch appointment, your son or daughetr must be 18 years old and above. Or any other appointment? as long as you provide the information like, adress, account holder's name, and other info yes it is. But the exeption is the changing of password of your verizon email or account, as far a s I know only spouse is permitted.

  • Primary account holder problems, what can i do?

    My ex and I shared an account 5 years ago that was under her name. Since then I took over the phone bill after we split. I went thru the whole process with the AOL and she got a seperate account. Everything is switched over to my name and I am the primary account holder. Im the only one that can access the account and the only one that knows the passcode. Its completely under my responsibility! Up to today, I find out that SSN on the account is still under her name. So, all of the good credit and on time payments over the last 5 years is going under her name. How can I go about changing the SSN to my own and still keep the good credit i have verizon? Is it my fault for not going over everything with verizon?

    I was at the store but they couldnt do much. I called CS, They needed my ex's verbal approve to make me primary account holder. Luckily, I still have my ex's number (dont know why). She said that account belongs to me and she parted completely with that account and created a new one. We both told CS that we gone thru this process 5 years ago. Now theyre gonna call me back and see if I have to pay a deposit to switch the account. *** is that?

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