Changing Account question

Hi, I have a problem with my itunes account. My girlfriend bought me my ipod and put it under her account. I recently got a new computer and tried listening to songs and such but she already has her account authorized on 5 computers. However, what I really want to do is transfer it to another account which I have just made. I have not found any way to change it from her account to mine and I am quite flustered. Is there any way that this is possible?

No. The "protected" songs sold in the iTunes Store can only be played on a computer that is authorized to the *account from which the song was originally purchased.* That goes on in perpetuity, like forever.
Going forward, you and your GF may wish to consider only buying non-protected songs, which are readily available at online shops such as the *amazon.com MP3 Download Store* and others. MP3s are compatible with iTunes/iPod and virtually every other player, and *do not require authorization.*

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I just put 55 dollars in my account and i cannot remember any oof my questions and it will not let me change the questions or answers. can i some how switch my money to a new account?

i recently purchased a new iphone 5 and it has locked me out from my account because i do not know my security questions, can i transfer the money into a new account or change my questions... i have been locked out from changing my password and other things for the next 8 hours

Hello there, hcheslynn.
The following Knowledge Base article provides a great resource for what to do next after changing your Apple ID:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Particularly for your case:
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
If you still get prompted for your old Apple ID's password, the following article provides some additional troubleshooting steps:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT201303 I want to change my questions and answers apple account?

I want to change my questions and answers apple account?
I just can not buy anything, because when I buy it asks questions and answers from my account and I forgot

It got sent to a different email address, or got caught in a spam filter, or something’s wrong at Apple’s end. You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(116802)

HT201303 Someone has hacked my account and changed my security questions. How do I change these questions to my own security questions and answers?

Someone has hacked my account and changed my security questions. How do I change these questions to my own security questions and answers?

Contact the ExpressLane at: https://expresslane.apple.com then iTunes and iTunes Store and see if they can help. You might also try http://www.apple.com/support/itunes/contact

I wanna change the Questions, but the support will call me in a wrong number and it won't let me change the number unless i change the country, and i can't change the country because i have a money in my account.. what should i do??

I wanna change the Questions, but the support will call me in a wrong number and it won't let me change the number unless i change the country, and i can't change the country because i have a money in my account.. what should i do??

You will need to call tech support or have them call you at http://expresslane.apple.com
Diana

Hello my friend I forgot to answer safety questions in my account How do I change my questions as well as answers

Hello my friend
I forgot to answer safety questions in my account
How do I change my questions as well as answers

It has not been removed, it will only show if you have a rescue email address on your account : http://support.apple.com/kb/HT5312
If you don't then you will need to contact Apple : http://support.apple.com/kb/HT5699

HT5312 i want to change security questions and you told me to sent an email to be change and nothing sent to my email

i want to change security questions and you told me to sent an email to be change and nothing sent to my email

If it hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90777)

Provisioning log is not available on Access request type Change Account

Hi,
So I have and issue when I try to submit a request to add a role to a user and I'm trying to understand what could be the reason for it. Basically I have a workflow that works perfectly for a "Change Request". I can see that all the steps are executed and then at the end of the request when is suppose to do the actual role assignment I see the message "Provisioning log is not available" then the approval path is finish and the request is closed but when I take a look at the user in the back end the role is not assign. In terms of access I have try giving SAP_ALL to WF-Batch, nothing shows in Yellow or Red on SLG1 and in SPRO->AC-> User Provisioning -> Define request Type I see "Change Account" with SAP_GRAC_ACCESS_REQUEST. What else can I do to troubleshoot this error?
Note: I when back to the to the AC 10.0 Pre-Implementation From Post-Installation to First Access Request and everythings looks right in terms of the AC Configuration settings.

Hi Jonathan,
In my question I was referring to SPRO - GRC/access control/user provisioning / maintain provisioning settings. Those need to be setup (min. global provisioning settings) in order to have role being assigned to user at the end of path.
Change account option you can see under request type is referring to change user master data(e.g. password/ account validity / details).
Is this system maintain by CUA? If so settings have to be different (see CUA settings in SPRO)
I would recommend moving to SP14 as in SP13 there were many bugs, by the way I believe the worst SP ever since beginning of AC is SP13 (maybe due to number), as it destroys many working functionality.
Filip

Change Account Workflow in CUP - Doesn't pick up existing values for an Acc

Hi,
When using the change account option available in the CUP(5.3 SP 7), I expected the system to populate the user details as they exist in the provisioning system once I enter the account details that need a change. We have the 'Search' and 'User Details' Data source configured to the same SAP R/3 system.
For eg, when requesting for a new account, I've chosen an Employee Type attribute as 'Non-Employee' (SAP delivered request attribute) and entered some values for my custom attributes .
And when I chose to change the same user account, I notice that the system doesn't pick up the existing values for any of the attributes and render them. For the Employee Type attribute, it shows the default value and for the custom fields, they are shown blank!!!!
It does seem like the user attribute values from R/3 are being picked up and displayed correctly, but the ones from GRC Database are left out.
I believe this to be a bug and does anyone experienced this issue and found a fix????
Thanks,
Anil

Hi Alpesh,
Thanks for your response.
This brings up a basic question on the repository for saving user attribs...ie. does all these need to be saved on R/3? Assuming yes depending on our current configuration(We have the 'Search' and 'User Details' Data source configured to the same SAP R/3 system), do we have a standard field for saving the 'Employee Type' attrib in SAP?. I did perform a field mapping of a custom attirb to one of the SAP fields in the user master, and get it saved during user provisioning. But it doesn't pick it up from there when I perform a change account. Seems it's missing that reverse mapping. And I've chosen the 'Field Type' of the custom filed to Text as to enable free text during new account request.
Hope you may find something more.
Regards,
Anil

HT204088 How can I to change security questions if I have forgotten them?

I can't seem to find a way to change my questions, I have forgotten my answers :(

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

Howa can i change the questions on app store i fogot it

hello, anyone can help me with this i'm trying to change my question on itunes i forgot the answers, when i did it they say email sen " Check your inbox for an email with instructions on how to reset your security information" i check out my email there's no message ? help me thanks

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

How to change security questions after adding a second email address?

I'm at a loss and really really frustrated with Apple for the first time in my life.
I've added a second email address and tried over the last 3 days on my iPad and Mac to change my security questions. There is no option present that I can see that allows you to do this without first entering the answers. (to which I don't know anymore)
I called Apple support (even in english) and every time the call has been dropped.
In all the years since switching to Apple I've always been impressed with the level of customer service. This is the first time that I've felt this level of sincere frustration.
I'm not sure why I have to book a time to speak with someone. Updating or changing security questions, should be a process one can do over the internet. I'm confused either way why questions are necessary if the apple password entered was correct. It's not my bank account; why the need for such extreme security just to download an app paid for by an iTunes card!
Any help or direction would be appreciated!!
Thank you
Kate

Hello there, Kate.
Apologies for your frustration. For your security the existing questions need to be answered before new ones can be created. The following Knowledge Base article provides some additional steps to try if you are unsure of the answers to the existing ones:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
Specifically:
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

HT201363 I want to change security question but the problem is i don't know the rescue email what can i do ?

I want to change security question but the problem is i don't know the rescue email what can i do ?
Please answer me quickly

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

HT5312 I don't know how to change my questions for my Apple ID

I don't know how to change my questions for my Apple ID

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

HT201303 Please help me to check my acc: i cannot find where i can change the question security.

i cannot find the button which i can change the question surcurity. please help me
<Email Edited by Host>

http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH

Changing Account question

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