Changing BB ID email address
The employee at the Bell store was helping me, but he entered the wrong (non-exisitent) email address to set up my BB ID. I can't seem to change the email address. It seems to tell me to use another email, I have to do a security wipe. Is this true?
Solved!
Go to Solution.
Hi and Welcome to the Community!
Here is a KB that discusses that:
KB32514 How to change or update a BlackBerry ID username on a BlackBerry smartphone
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code
Similar Messages
-
I have changed my apple id but when i try to log into icloud etc it lists my old id therefore my password is wrong as there is no such account now, how do i change this to show my new id and get into my account
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.
If you don't know the password for your old ID, or if it isn't accepted, and your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password. -
My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download can anyone please help me ????Plus it still has some of the previous owners pictures and videos on it that I want to delete and can't????? Also is there a way to kill the apps that u have used throughout the day the battery doesn't last long at all ??????
- How did you dlete stuff from the iPod? If you have a 1G or 2G iPod and deleted the stuff by going to Settings>Genera.>Reset>Erase aall contents and settings without being connected to a power source, the battery dies before he erase was comleted since it can take hour.
- In any event try the following:
- Connect to a chaging sour for three hours.
- Reset the iPod and then connect to the computer and try to restore va iTunes.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try placing the iPod in recovery moe and then try to restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Last try DFU made and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
help please
If the old ID ("email address") is your ID, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
-
I need to change my iCloud email address. I changed it for my Apple id but I can't log out of iCloud to change it there. Find my iPad is activated so I can't delete my iCloud account. I don't have the email address the iCloud login has anymore so I can't have the password sent there. To sum it up, iCloud has an old email for the account log-in. I don't remember the password for the old email. I have Find My iPad activated so the iCloud account cannot be deleted. And I am already logged out of iTunes & App Store.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
I changed my AppleID / email address after my old email expired, and now whenever I go to sign into iCloud on my computer it still shows my OLD AppleID in the log-in and it won't let me change it. So I can't sign into iCloud! I can still sign into iTunes though from my iPhone and laptop, but iCloud isn't working anymore, where do I go to update my AppleID in the log-in for iCloud???
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
hello guys ...i need any help or suggestions, how can i change my icloud email address?? i typed a w rong name by mistake?? can i change it and retype the correct one? thanks ...your suggestio is higly appreciated.
That's definitely not supposed to happen. You shouldn't have someone else's iCloud email linked to your ID.
You'll have to get iCloud support to sort this one out. The only way to contact them is to start here: http://www.apple.com/support/icloud/. You'll have to provide your iPhone serial number. Unless it's within the 90 day free support window, or you purchased AppleCare, there will be a charge. I suppose you can plead your case when they answer that you shouldn't be charged as you didn't set up this address and it shouldn't have happened with your ID. -
HT204053 how do i change my icloud email address from the one i already have input?
how do i change my icloud email address from the one i already have input?
Hi sparkie,
You cannot change your iCloud email address. It is an @me.com address, and is associated specifically with that iCloud account. If you want a different @me address assigned, you have to delete the current iCloud account and set up a new one.
Here is a link with all the support information for iCloud:
http://www.apple.com/support/icloud/
Hope this helps!
Cheers,
GB -
HOw do I change my rescue email address? I want to change my Apple ID and it's telling me that it can't be the same as my rescue email , even though I have already deleted "alternate email address"
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities -
How do I change my iCloud email address as it is different to my Apple ID which I recently changed?
I recently changed my Apple ID password however it didn't allow me to change my iCloud email address either so they are both different and I can no longer sign into iCloud, what shall I do to change the email address on my iCloud to the same as my Apple ID one?
You have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
-
i have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page??
I do not know the log in details and no longer have that icloud email address !!
please help :-(That's Activation Lock. You will need to remember the Apple ID and password you used to set up the phone.
If you can't remember them, you can go to iforgot.apple.com to try to recover the information.
If you are the original owner of the phone & have proof of purchase, you can try calling Apple to see if they can assist also.
~Lyssa -
TS4020 Can I change my iCloud email address name without creating a new account?
CCan I change my iCloud email address name without creating a new account?
Once you have created an iCloud account and chosen an @icloud.com address to go with it you can't change the address (short of creating an entirely new account).
However, all is not lost. You can add up to three 'email aliases' - these are additional addresses (not accounts) which deliver into the same inbox as the main account. (In fact it's a good idea to give out alias addresses, rather than the main address, because if they attract spam you can easily change them.) (New aliases can only be @icloud.com ones; @me.com addresses cannot now be created.)
You should be aware before you start that once you've created an alias you cannot turn that address into a full iCloud account or move it to another account.
More information on aliases here: http://help.apple.com/icloud/#mm6b1a490a -
Ok, so here's the deal. I want to change my iCloud email address. Ultimately I want to keep the same Apple ID and simply edit the part before the '@icloud.com'. If this is not possible, can I make a new Apple ID and transfer all of music, apps, files, and mail to the new Apple ID and all of my other devices?
Thanks in advance, Scotty P.You cannot change your iCloud email address but you can setup a new alias: http://help.apple.com/icloud/#/mm6b1a490a
You cannot transfer purchases from one AppleID to another. -
i want to switch my user id with my rescue email address, how can i change my rescue email address to something else to free that up?
Hi EllaBella0902,
Welcome to the Support Communities!
The information below may be able to answer your questions about how to change your rescue email address:
Manage your Apple ID primary, rescue, alternate, and notification email addresses
http://support.apple.com/kb/HT5620?viewlocale=en_US
Before you make any changes, you may want to review the information in the Frequently Asked Questions section of this article:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
This article explains how to update the information in the various services that use the Apple ID if you change it:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
Cheers,
- Judy -
I have changed my email address and changed my Apple ID. However iCloud on my ipad and an ipad mini still shows my old email address. How can I change my iCloud email address?
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
Can I change my iCloud email address? I do not see a way to edit it.
Can I change my iCloud email address? I do not see a way to edit it.
Jeffrey is correct: but you do have the option to add up to three 'email aliases' which are additional addresses (not accounts) which deliver into the same inbox as the main address. Indeed it's a good idea to give out an alias address rather than the master address, in case of spam or other problems: you easily delete an alias without impinging on the behaviour of the rest of the account.
There seem to be problems at the moment about creating aliases, so if you find you can't, give it a couple of days and try again.
http://help.apple.com/icloud/#mm6b1a490a
You should be aware that, once created, aliases can't be moved to another account, nor turned into full accounts, nor reactivated once deleted.
Maybe you are looking for
-
Calling minnesota from california
I have the freedom essentials plan and I live in California. i'd like to know if i can call minnesota without being charged.
-
Which conversion tools used in Sales, Shipment, Invoce, and other.....
Guys, I know in general that best conversion tool for Customer Master is LSMW. What about the rest of the data to be converted to SAP such as Material Master, Sales, Shipment, Invoice and other historical data? Which tools do we use for these? Do we
-
So I have the new bbm but half of my contacts say that they can't see my display name or picture. Does anyone know how I can fix this? Thanks!
-
N95 - Does it work as a web camera?
Hi All, Does anybody know if the N95 can be used as a web camera as well?
-
MacBook Air can not open any pages in internet.
Hello, my new MacBook Air (just bought it) can not open any pages in internet. In >System preferences > Network it says that Wi-Fi has the self-assigned IP address and will not be able to connect to the Internet But Skype is working very OK on it at