Changing Billing Address in Skype Manager and Alte...

Four days ago, I contacted customer support about changing my billing address in Skype Manager. I am unable to change my billing address in Skype Manager. When I click edit on the billing address, the registration address shows up instead and is uneditable. I contacted customer service three times since then, and Customer Service told me that the Specialized team would contact me within twenty-four hours. I have never heard from the Specialized team. Since the method of contacting customer service results in broken promises from Skype, is there an alternative method to resolve my problems or is there a way to change my billing address?

Did you manage to resolve the problem? I went to Skype live chat support. She made it work: "I requested to enable the edit button on the account". 
So, it seems like you have to request that the edit button is made life.
Hope it works for you! 

Similar Messages

  • Change registered address of Skype Business accoun...

    I need to update the registered (postal, not email) address of my Skype Business account.
    The Skype Business control panel webpage says that to do this I must contact Customer Support. (Crazy, why??)
    The contact page only offers these Community forums, and Chat (which "is presently experiencing problems" and is not available).
    xxxxxxxxxxxxxxxxxxxxxxxx

    11/26/2014 SKYPE TEXT-CHAT SUPPORT LIVE:
    info: at 23:33:34
    Please wait for an agent to respond. You are currently '2' in the queue.
    info: at 23:35:34
    All agents are currently assisting others. Thank you for your patience. An agent will be with you shortly. You are currently '2' in the queue.
    info: at 23:37:34
    All agents are currently assisting others. Thank you for your patience. An agent will be with you shortly. You are currently '1' in the queue.
    info: at 23:37:53
    Privacy Statement
    You are now chatting with 'Che-Khov M'.
    Kent: at 23:38:02
    Hello Skype Support!
    Che-Khov M: at 23:38:15
    Hello! My name is Che-Khov. Welcome to Skype Live Support! If incase we got disconnected, simply click on the Chat Support Link and you will be reconnected to us in no time. https://support.skype.com/support_selection .
    Che-Khov M: at 23:38:15
    With that being said, how may I help you How can I help you today?
    Che-Khov M: at 23:38:29
    Hi.
    Che-Khov M: at 23:38:30
    How can I help?
    Kent: at 23:38:44
    I would like to know the process for changing my billing address in My Skype Manager?
    Kent: at 23:39:13
    I see from the following link this can be done without customer support?
    Kent: at 23:39:15
    https://support.skype.com/en/faq/FA10975/how-do-i-​change-my-account-details-in-skype-manager
    Kent: at 23:39:38
    Please review the following thread as well about this issue: http://community.skype.com/t5/Using-Skype-in-your-​business/Change-registered-address-of-Skype-Busine​...
    Che-Khov M: at 23:39:42
    Are you located in United States?
    Kent: at 23:39:45
    Yes sir!!
    Kent: at 23:40:10
    I don't wish to change the billing address at this time. Just want full details how the process goes and if I am able to do this myself
    Che-Khov M: at 23:40:48
    Kent let me have first your user ID/account to check.
    Kent: at 23:40:58
    Ok. One second please.
    Che-Khov M: at 23:41:19
    Sure.
    Kent: at 23:41:20
    Mind you this will not require any change but as question basis only
    Che-Khov M: at 23:42:38
    Yes I understand Kent.
    Che-Khov M: at 23:42:38
    I just want to have reference before I answer your question.
    Che-Khov M: at 23:43:40
    I'm sorry.
    Che-Khov M: at 23:43:40
    I need your account name.
    Che-Khov M: at 23:43:40
    Not a link.
    Che-Khov M: at 23:44:41
    Please allow me to validate your account information for 3-5 minutes.
    Che-Khov M: at 23:44:41
    I appreciate your patience.
    Kent: at 23:46:32
    Che-Khov M: There have been many people saying negative things about the process and feature and even that the Chat Support was down. I wanted to verify as the same.
    Kent: at 23:46:40
    I see Chat is active
    Che-Khov M: at 23:47:10
    Oh I see.
    Kent: at 23:47:29
    I wanted to make sure plus clarify
    Che-Khov M: at 23:47:50
    Alright.
    Kent: at 23:47:50
    I'm an active member of Skype Community under the "Using Skype For Business" section
    Kent: at 23:48:10
    So this is exciting for me
    Kent: at 23:48:31
    I'm ready for your analyze and instruction
    Che-Khov M: at 23:49:57
    Well for this case Kent if you already verified your business account you can't be able to change anymore your business address.
    Kent: at 23:50:05
    EXCELLENT!
    Che-Khov M: at 23:50:15
    You need to create a new business account in order for you to change it.
    Che-Khov M: at 23:50:24
    Since you are located in USA.
    Kent: at 23:50:23
    If I didn't verify?
    Kent: at 23:50:35
    What would the process be?
    Kent: at 23:50:45
    Lets say a second business in USA
    Kent: at 23:50:50
    unverified
    Kent: at 23:51:12
    Forgive the question I need to clarify
    HERE I EXPERIENCE TECHNICAL DIFFICULTIES BUT STILL GOT ANOTHER AGENT:
    Austine M : at 0:04:15
    you said your Skype manager is not verified yet, right?
    Kent: at 0:04:19
    it is.
    Kent: at 0:04:32
    I want to know if I registered another business account unverified
    Austine M : at 0:04:42
    If you were not yet verifiedm then you will be able to change it
    Austine M : at 0:04:57
    You will be able to Kent
    Kent: at 0:05:00
    I see
    Kent: at 0:05:11
    Thank you very much
    Austine M : at 0:05:24
    Yes.
    Austine M : at 0:05:34
    But once you are verified then you need to be unverified first before you change it.
    Conclusion: The feature works but I'm verified  
    and chat support is up/working. 11/26/2014 
    I did this so others would see how to go about doing this if you needed to.
    Thanks,
    Kent C.

  • HT1918 how to change billing address

    I bought my Iphone 4s in Canada, Now I'm back to Thailand. I would like to change billing address to my address in Thailand but I cant change it. i dont know how to do. I still have $0.55 credit in my account. that's not enough to spend any application and doesnt have redeem card in Thailand.
    can you give me a suggestion, please.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • How to withdraw consent from Skype Manager and can...

    If someone is a member of a Skype Manager and have been allocated a Skype business account, how can he withdraw the consent for monitoring. And whether the manager can also monitor the actual Chat, the instant messages? 

    Hey Janice268,
    Thanks for the question. I understand you wish to add a contact from Mail. The following article outlines how to do so:
    Mail (Mavericks): Add information to Contacts
    http://support.apple.com/kb/PH14928
    In an address field of a message you’re sending or a message you received, move the pointer over an address, click the arrow that appears, then choose Add to Contacts.
    In a message you received, move the pointer over a phone number, email address, or street address anywhere in the text. Mail outlines the information; click the arrow and choose an option from the pop-up menu. For example, add the data to an existing contact.
    Thanks,
    Matt M.

  • How to change billing address to another country?

    how to change billing address to another country?

    Before you change the country, you might want to note the following:
    1) If you have store credit, you must use the credit before you can change countries.
    2) You will need to download all purchased content. In addition, rented items must be past their 30-day expiration. For more information on rentals, please see:
    http://support.apple.com/kb/HT1657
    3) You must provide a payment method, such as a credit or debit card associated with a valid billing address in the new country. An iTunes Store Gift Card issued in the new country is also an acceptable payment method.
    4) After you change countries, you will no longer receive application update notifications in iTunes for the apps you purchased in your original country. However, you'll still receive update notifications on your iOS device for any applications installed on it.
    5) If you have an iTunes Match subscription, you can't change countries until the subscription has expired.
    6) If you have purchased a Season Pass, you cannot change the country associated with your account until that season is done airing and the last episode of the season has been added to the iTunes Store.
    7) If you have been using iTunes in the Cloud to download past purchases from your Purchased page, these purchases will no longer appear when you change the country.
    That said, you can change the country for your account using a computer using these steps:
    1) Sign in to the iTunes Store.
    2) From the Store menu, select View My Apple ID.
    3) Sign in with your Apple ID.
    4) Click Change Country or Region.
    5) Choose your new country from the menu, and click Change.
    To change the country for your account using an iOS device, check out this article:
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311

  • Some questions about Skype Manager and Skype Conne...

    Hallo,
    I found one of your post:
    That, if I have some questions I may contact with  Contact our solutions team
    Sadly that link wont work...
    I have few questions and also I contacted with Microsoft support, but sadly they wasn’t able to help me. Only what they suggests, that I may contact with Skype Team trough to Forum, or Facebook...
    So, I choose first one and maybe you can help me, or redirect my question !?
    About my questions:
    As I understand Skype for business is just name what contain two free software, like Skype manager and Skype connect. Also those are free, without charge ?
    Also I read that there are two different accounts, like Premium and regular one. Premium contains some benefit. So, If I use that Skype for business manager system to I may or can add some premium accounts for some my staff and leave others with regular account ? I don’t have that manager systems installed jet, but what I read, I understand that I maybe just split credit - or is there way how I may also share regular and premium conots ?
    Also, Right now my customers have 25 workers, but what - if soon my another customer also want to use Skype Service, and he have 50 - 100 workers ? Will be there special price for different amount of users on one firm ?
    And at last, firm who I represent right now are using Elion VoiP (Elion, is Estonian ISP) service, trough to xLite program. 
    Sadly that one wont work properly, it will hack, or you cant hear other people and so on. With, Skype everything works fine. So, if he will starting to use Skype manger and will make account for every workers (sips) can he bound those sips with same VoiP numbers what he will use right now with Elion ? Or if not, is there some way how to redirect those numbers (to lose those numbers, is sadly out of question) ?
    I hope, you can help me guy´s.
    Best regards
    Rainer

    Tere Rainer,
    indeed we don't have the solutions team offer any longer. Let me try to answer some of your questions here.
    Skype Manager and Skype Connect itself are free of charge. But obviously you can purchase and distribute paid products via Skype Manager.
    Yes, you can freely distribute Premium subscription to Manager group members and leave others without. You can do the same with all kind of Skype products, e.g. Skype numbers, calling subscriptions etc.
    There are no discounts with Skype Manager purchases. It's a tool to simplify administration.
    Unfortunately you cannot transfer numbers to Skype connect. For more details on which features are supported and how they work please have a look here: https://support.skype.com/en/faq/FA10549/what-is-s​kype-connect-and-how-does-it-work
    I hope my answers could help a bit already.
    Tervitustega Mustamäelt.
    Follow the latest Skype Community News
    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

  • Not able to change Billing address

    Hello,
    I purchased my iphone4 when I was working in Dubai. 3 weeks back I decided to move back to my home back in India. Having resently got my credit card I decided to update my billing information. To my surprise it shows that I have $1.5 pending ! The systems asked me to enter my old Credit card details ( card I once owned in Dubai). I am not able to change my address nor am I am able to change my credit card details till this is sorted.
    Well I have left Dubai (UAE) for good. Credit card I have once have been cancelled. I will be more the happy to my any dues (if any)  from my Current Indian card, if I am allowed to change my account details.
    If not I will be stuck and will not be able to purchase any new apps or upgrade the same. Please help me
    regards
    -Rohit

    You can contact iTunes support and request that they remove the $0.68 from your account here:
    http://www.apple.com/support/itunes/contact/
    They should respond within 24 hours.

  • Billing address is incorrect! Need to change billing address!!

    My billing address is incorrect for my credit card. Cannot purchase any product until it is changed.

    contact adobe support by clicking this link and then clicking 'still need help' as soon as it appears, https://helpx.adobe.com/contact.html

  • Change billing address online

    Let’s face it – on a scale of zero to tedious, moving house would have to score a perfect ten!
    If you’re anything like me, after hastily packing up your (way too many) belongings in pre-categorised boxes, cancelling the paper, organising removalists and then falling in a heap, the last thing you feel like doing is changing your billing address with your Service Provider...
    I mean even once you arrive at your new place, usually you’re way too busy living in your little fortress of unpacked boxes...You may even start to wonder if ‘relocation denial’ is some kind of real and diagnosable condition (!)
    So, let me make updating your billing address with Telstra that little bit more straightforward.  
     ·         Firstly, you’ll just need to ensure you are registered for My Account   
           If you aren’t already signed up, you can do so here.
     ·         Once registered, you can then login with your Username and Password:
     ·         When you have entered your Main Details screen, hover over the My Account tab (top centre menu,
           shaded light blue) and then click on Billing, which is the second option down.
     ·         You will then see a menu on the left hand side of your screen, with an option to Update Billing   
           Address about 2/3 down the list.
     ·         Click on this link and then just simply overwrite your old address details with your new address and hit
           NEXT. Once you’ve confirmed the details are correct, just hit SUBMIT.
    Snap. It’s done – your next invoice will be sent to your new address!! If not, let us know and we'll close the loop 
    THE FINE PRINT...Please just note that if you are amending your details 1-2 days before your next invoice is due to be sent, the change may not take effect until your following invoice. Likewise, if your current invoice was issued a week or so beforehand and is still yet to be received in the post, you may still need to retrieve it from your old address, or through Mail forwarding.
    So that’s pretty much it from me...All that’s left now is to wish you good luck with your new neighbours...oh and also, you might eventually need to unpack those boxes! 
    You can also find more infomation about how to change your bill in our help center:
    https://go.telstra.com.au/helpandsupport/-/change-your-billing-address-online
     

    When clicking on update my billing adress it redirects you to a page that says "You could not be logged in to Online Billing. 
    There may be a temporary problem, or part of the system may be unavailable due to regular maintenance. Please try again later. " 
    this hs been constant the last 3 days. any advice would be great

  • Unable to Upgrade App After Changing Billing Address

    Recently I have moved from USA to INDIA. Hence, I changed my billing address and updated credit card information associated with my apple id.
    After that I am unable to get free upgrade for apps that I had purchased with my US credit card.
    Can someone please help me with this issue?
    Thanks & regards,
    Pranav Raval

    I too have the same problem: I changed my contact email. I was forcefully logged out by Azure. After logging back in it said it could not find my subscription and I no longer have any benefits. The support phone number Azure pointed me to pointed me to
    this forum. How awesome to see the forum points me right back to online help that pointed me to the call center that pointed me here.
    Chris

  • HT5114 How change billing address

    Dear
    I have problem with billing address & country can't change I wants redeem this iTunes gift cards XXMP6JGJKWXQ8HYQ .
    I don't have any more credit cards . Pls help us and fixt this problem .
    Thanks
    Esha Sabbir  

    Hi Esabbir,
    If you are having issues redeeming your gift card, the following article will help:
    iTunes Store: Invalid, inactive, or illegible codes
    http://support.apple.com/kb/TS1292
    I hope this information helps ....
    Have a great day!
    - Judy

  • Change billing address question

    Hi, I just bought an iPad. When I go to make a purchase it allows me to enter a card with billing details. However, it only gives me the option to enter a US address. However, my billing address is in the UK. I originally set up my Apple ID with a US address but have since changed it to the UK address. However, the prices are still displayed in US dollars and the billing address still requires a US address. (In case ti, I am currently in the US but do not live here.) Thanks in advance!

    You need to change your billing details for your iTunes account.
    CHANGING APPLE ID/EDIT ACCOUNT INFORMATION/CHANGE ITUNES COUNTRY
    Tap Settings / iTunes & App Stores, then tap the Apple ID signed in. Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID http://support.apple.com/kb/HT2731?viewlocale=en_US
    Go to settings/facetime and tap the ID there and log out and log in with new ID.
    Go to settings/messages and turn off imessages wait 30 seconds and turn it back on, go to “receive messages  at” tap on the ID there, sign out and sign in with new ID.
    Go to settings/icloud and delete the account and when prompted select “keep information on your device” then turn it back on with the new ID.
    To edit account information tap Settings / iTunes & App Stores / Apple ID: / View Apple ID
    To change your iTunes Store country, sign in to the account for the iTunes Store region you would like to use, tap Settings/iTunes & App Store/Apple ID/View Apple ID/Country/Region
    Read this article for information http://support.apple.com/kb/HT1311

  • Hi, i dont know how change billing address?

    I can´t change my billing country????

    - You do not want to set up a new account if you have media purchased with the old account. You have to log into the account the purchased items to update apps and authorize computers to use the items.
    - Just edit the account to reflect Switzerland, this includes the payment method (card billing address) too. Also, if yo use a gift card, the card has to have been purchased in Switzerland.

  • Changing billing address?

    I have followed the instructions to change my billing address however the "edit" is not showing up or it is saying it has been declined. i dont want to create a new apple ID is there anything i can do?

    Sounds like you need to enter a valid payment method. Enter one.

  • Account online # to skype manager and connect

    hi, i have a skype number attached to my personal account. i have setup skype manager for my new business and i wish to use my personal number with skype connect and my ip phone system.
    can i move my personal skype number to my companies skype manager to enable this?
    thanks

    Hi,
    it's unfortunately not possible to transfer the number from your personal account to the Skype Manager.

Maybe you are looking for