Changing Billing Schedule Level for OM originated Service Contracts

Question

Hi,
When we create a Service Contract from Order Management, the Billing Schedule Level is always set to Top Level and only one Billing Stream gets created.
Can we get the Billing Schedule Level changed to other Levels viz., Equal Amount or Covered Level using any setups.
Has anyone did any customization/extension to be able to change the Billing Schedule Level.
The basic requirement is to have multiple billing streams for the contract, created from Order Management.
Gurus, any ideas/suggestions to get this accomodated.

Answer 1

Sid,
I don't think you are on the right track (in my opinion). You are right that we can only create service contract from the order management (service or Extended Warranty Lines).
If I understood correctly, you sell electronic subscriptions (like my internet service I have at home) and you are looking for way to take it from the order management so that you can bill it from Contracts and not from OM. As this is electronic service, looks like you do not have fulfill any tangible product (like magazines) from contracts. Hence you do not care about the schedule for the contract shipments. Is that correct?
As this is not something Oracle offers (I did not find anyway), you may want to consider extending OM workflow or a batch program to create a subscription contract once the order line is fulfilled (not the program where we create service contract). This way you have flexibility to create the contract the way you want it.
But you can always create a service contract covering a subscription item as covered product. Like I have internet service as subscription but they cover me for any incidental visits of technicians for this subscription charging me some amount every month.
Thanks
Nagamohan