Changing Delivery Address

After few minutes that I ordered laptop and 4 more items from Bestbuy online I realized the Delivery Address was incorrect so I search right away what to do and I read called within 30 mins, It was past 2 am but I still I called the number listed on your website to change the delivery address but as i suspected unfortunately you were close and no one is answering the phones and there was a recording saying you are not open until 6 am Central time... I stayed up and called at exactly 6 am Central Time, 4 am my time only to find out that the customer service guy who answered me cannot help me? I don't understand it since I am not really canceling the order I am just changing the address since I wont be in the address where it will be delivered. I know it was my mistake on the address but I corrected it right away I even emailed you guys 2X.
I have been a customer of Bestbuy for more than 8 years... I bought a lot of things from your store and I cant believe that your customer service cannot help me since I just ordered the items 2 hours ago.
Nilda

Good afternoon Nilda,
Thank you for taking the time to sign up of for the forum!
I can understand the desire to change the delivery address on your BestBuy.com order if it was initially entered incorrectly. The status of your order would ultimately determined whether or not the delivery address can be changed. While you may not be wanting to cancel the order, if the order is currently in the process of being fulfilled, then changes may not be possible.
I do apologize for any inconvenience you may have experienced and would like to see if there is anything I can do to help. To go over your BestBuy.com order with you in additional detail, I will be sending you a private message. You can check your private messages by logging into the forum and clicking on the yellow envelope at the top of the page. I look forward to further speaking with you.
Warmest Regards,
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Similar Messages

Change delivery address in outbound delivery

Dear Experts,
SO created & Outbound delivery created via VL01N. Now I would like to change address in outbound delivery. Kindly assist me how may I change delivery address in outbound delivery & where should I make this changes take place. TQ
rgds,
nantha

Hi,
It is not possible to change the address in delivery. Assuming that Delivery Address have changed, but sold to party address is not changed, in that case create a new Ship-to-party with new Delivery address.
Cancel the Delivery Document.
In Change mode of Sales Order, Go to Partners Tab Page and replace the old ship-to-party code with new ship-to-party code.
Now create delivery again and you will get the new delivery address.
Regards,
Rajesh Banka

How to change delivery address of limit order shopping carts?

I created and hold a limit sc. Afterwards I wanted to change the delivery address of the position by starting 'status check' and update sc.
I cannot find a tab with delivery address according to the screens of 'wizard'.
I get only the display of preferences for new shoppinc cart lines.
We have SRM 5.5 Server and ECS.
Can anyone help me?
Regards Joe
Edited by: Joe on Oct 16, 2008 5:35 PM

Hi Joe,
Did you try to do via default ADDR_SHIPT address atribute? so this default values applicable to your limit sc also.I agree Joe. you are absolutely correct . There is no ship to address / location folder to change the delivery address in limit shopping card. We can not see ship to address folder in limit sc.
DEFAULT SETTINGS FOR ITEMS HAS SHIPT TO ADDRESS so you could not see.
regards
Muthu

Change Delivery Address In PO

Hi Experts,
I want to change the delivery address in PO for a particular Account Assignment Category. When the category is 'Z', I want to fetch the sales order ship to party address which is mentioned in Account assignment tab by clicking more button. I have found the enhancement MMDA0001 - Default delivery address where i can pass the adrnr . But i am not getting the account assignment tab values in the debugger.
Its urgent.
Awaiting your responses.
Thanks & Regards
Akshay J

Hi Akshay,
BADI ME_PROCESS_PO_CUST may helpful you to achive this.
Regards,
KAUSHIK SAVALIYA

Change delivery address in third party po

Hi,
In third party PO the delivery address field is a display only, the data comes from the customer's address (from the SD order).
In some cases we would like to change the delivery address (we need to send it to the currier that has different address (.
This can not be change by customization,
Can someone suggest me what to do? Do I need a development for that?
Which user exists?
Thanks,
Tal Sasson

Dear Tal Sasson,
You can choose to make fields display only, required entry, optional, suppressed for a particular transaction. Choose either optional or required entry for the fields that you want to enter (uncheck display only option).
You can achieve this in 2 ways.
1. in IMG under
Materials Management -> Purchasing -> Purchase Order -> Define Screen Layout at Document Level
2. You can use transaction SHD0.
http://help.sap.com/saphelp_webas620/helpdata/en/eb/5fab41d79b11d296190000e82de14a/content.htm
In the SAP Reference IMG, you can create transaction variants. Choose Basis Components -> Application Personalization -> Tailoring of Application Transactions -> Configure Transaction-Related Display Values for Fields (Transaction SHD0). Transaction variants allow you to preset values for fields in a transaction, set field attributes, or hide entire screens.
To execute a transaction variant, you define a variant transaction using the Transaction Maintenance transaction (SE93).
Once you have entered a transaction code and short description, choose transaction type Transaction with variant (Variant transaction).
To define a variant, enter the name of the transaction and the name of the variant. You can then use the new transaction code to start the special variant of the transaction.
Hope this will help.
Regards,
Naveen.

Not able to change delivery address in PO having account assignment cat M

Hi All
We have a scenario where we are creating SO then a PR is getting created from this SO and finally buyer is converting Preq in to PO (account assignment is M as it is against a customer order), now by default the delivery address in PO is coming to that of customer address , but we want to change this delivery address to that of a location where some assembly work will be done. But system is not allowing us to change the delivery address, as soon as we change the address system overwrites it with the original customer address.
Please provide your valuable inputs.
regards
Yogesh

Thanks Jurgen for providing the OSS information though still as per the note Delivery address field should be in display mode but we are able to edit the delivery address but after pressing the "Enter" key system overwrites it with the original customer address. Anyways point is we can not change the delivery address in PO in such case.
Now I am worried how to handle the below scenario , it would be great if you can provide some inputs.
Our client is selling big equipments to customers and an equipment consists of many components. Now when a customer order comes , sales team punches the SO in the system where BOM explosion happens and it creates Preq (because all components needs to be delivered to customer, 3 PDS situation), Buyer converts Preq into PO (account assignment M and there comes SO info under account assignment in item details of The PO).
All the components under an equipment comes from different supplier but for some compeonents instead of direct shipment to customer we need them at an isolated location where some assembly work will be done and that assemled thing will be then delivered to Customer. So to communicate to the supplier that the component needs to be dlivered at some other location and not to the customer location I was trying to change the delivery address as by default for such orders customer address comes in the PO.
Any pointers how to map this business sceneraio.
regards
Yogesh

Can I change delivery address after purchase?

Hi, all, I'm now in one step before to purchase the macbook air. The thing is that I'm from Ukraine, and I have friends in US, so I can purchase and point delivery address of my friend. I have two friends in US in different states, one is going to leave from US on 28th of August, other later in October. Of course I want my macbook asap So I'm thinking is that risky to order within such small amount of time, what if there will be some delay in delivery and my friend will leave the country? Can I control the delivery, change delivery point during the time after purchase? I can't find the way to chat with Apple stuff in live, except the phone conversation, which is not very convenient to me.
I'll appreciate any useful information, god bless that man who will call to1-800-MY-APPLE and ask my question. Or may be there is some apple employee in this discussion club.
btw, I want to order the specific customized model of mba, so that's why i'm worrying,
2.0GHz Intel Dual-Core Core i7, Turbo Boost up to 3.2GHz
8GB 1600MHz DDR3L SDRAM
256GB Flash Storage
Backlit Keyboard (English) & User's Guide
Accessory Kit
plus
Mini DisplayPort to DVI Adapter
and
Apple USB Ethernet Adapter
Thanks all for the patience, and for any help in advance.

tly_ wrote:
so i can't configure anything after purchase?
No, nothing is user upgradeable.

PM module query --Change Delivery Address in PR from Functional Location

hi all,
i have to export the value of CAUFVD_IMP-TPLNR to temporay memory from the enhancement "COZF0001" using the user exit "EXIT_SAPLCOZF_001" from the include program "ZXCOZU01" and then import this
value in the enhancment "MMDA0001" for the user exit "EXIT_SAPLMMDA_001" in the include program "ZXM06U32".
But the include program ZXCOZU01 from where i have to export the value is not opening.
Can anyone help me in this. The value to be exported
is the first parameter CAUFVD_IMP of the corresponding userexit "EXIT_SAPLCOZF_001".

hi Prabu,
yes u told correctly. But i need how the address get changed after the fucntional address is assigned to the export parameter E_ADRNR.
Iam getting the functional address but after assign it to E_ADRNR.
The value is not updated into none of the internal tables being used in the transaction.
But in that one internal table is XEBAN is used while iam directly using in the exit
it is showing syntax error.
iam unable to update the functional address to PR iam getting only the plant address.
if u know about this please resolve this.

Changing delivery address in PO

Hi all
My customer would like to automatically change the delivery adress in the purchase order depending on the vendor. In the standard system during ME21N transaction, the delivery adress comes from the adress of the warehouse.
My customer wants the system to work as follows:
PO1: WarehouseA + Vendor1 -> DelAdress1 (adress nr 001 of the WarehouseA)
PO2: WarehouseA + Vendor2 -> DelAdress2 (adress nr 002 of the WarehouseA)
With the use of userexit MMDA0001 it is possible to change the delivery adress of the PO but we have no access to the vendor number (EKKO-LIFNR)
Does anyone know how to find the vendor number (EKKO-LIFNR) in this userexit?
Thanks in advance for your help.
Robin

Hi,
You can get "vendor number" from call stack.
Check this code.
CONSTANTS: c_fld_ekko(25) TYPE c VALUE '(SAPLMEPO)EKKO'.
DATA: lst_ekko LIKE ekko,
l_lifnr LIKE ekko-lifnr.
FIELD-SYMBOLS: <fs_ekko> TYPE ekko.
ASSIGN (c_fld_ekko) TO <fs_ekko>.
IF sy-subrc = 0.
lst_ekko = <fs_ekko>.
l_lifnr = lst_ekko-lifnr.
ENDIF.
Let me know if you have any question.
Regards,
RS

Change of sales order address while changing the delivery address

Hi,
Problem: Changing delivery address in outbound delivery is changing the originating sales order address for one user while for a different user id the sales order and delivery has their different delivery addresses.
Scenario:
1. A new sale order is created and its address for ship to party is modified (to say A1)
2. Delivery for the sales order is created and the ship to party address is modified (to say A2).
While executing this scenario with two different users we are getting different result
For user 1, after step 2 both the sales order and delivery has shipping address as A2
whereas for user 2, sales order has address A1 and delivery document has address A2
How can this difference in behaviour be explained?

Found the solution myself,
The standard behavior is being modified in the user exits V09A0001 ( Reference/duplicate decision making manual address). Also refer to note 97832 for detailed solution.

Changes r not reflected in delivery address

when i am changing Delivery address for a PO in me22n manualy, changes are not reflected in print preview.
the smartform is copied from standard         /SMB40/MMPO_L
to get the Delivery address i m using below code:
IF is_pekko-werks NE space.
PERFORM get_plant_address USING is_pekko-werks
CHANGING is_pekko-adrnr gs_adrc gs_sadr.
ENDIF.
related form is define in FORM ROUTINES under Global Definition.
*&      Form GET_PLANT_ADDRESS
FORM get_plant_address USING    is_werks LIKE t001w-werks
CHANGING cv_adrnr
cs_adrc LIKE addr1_val
cs_sadr LIKE sadr.
DATA: l_ekko LIKE ekko.
CHECK NOT is_werks IS INITIAL.
l_ekko-reswk = is_werks.
l_ekko-bsakz = 'T'.
CALL FUNCTION 'MM_ADDRESS_GET'
    EXPORTING
      i_ekko    = l_ekko
    IMPORTING
      e_address = cs_adrc
      e_sadr    = cs_sadr.
cv_adrnr = cs_adrc-addrnumber.
ENDFORM.                               " GET_PLANT_ADDRESS

Hi,
First check in the table, the record is updated or not.
If the record is changed.
try like this.
In u r Z-form write one perform.
Eg:
PERFORM ADDRESS IN PROGRAM 'Z_MM_R_MMPO'
/:Using&s_pekko-werks
/: changing&is_pekko-adrnr&
/: changing&gs_sadr&
/ :changing&gs_adrc&
ENDPERFORM
p1 : &is_pekko-adrnr&,
p1:&gs_sadr&,
p1:&gs_adrc&.
create one subroutine program in SE38.
In that write like this.
FORM ADDRESS TABLES IN_TAB STRUCTURE ITCSY
OUT_TAB STRUCTURE ITCSY.
data : v_adrnr type t001w-adrnr,
v_name1 type adrc-name1,
v_name2 type adrc-name2,
name1(40) type c,
name2(40) type c,
werks(10) type c.
READ TABLE IN_TAB WITH KEY NAME = 'IS_PEKKO-WERKS'.
if sy-subrc is initial.
select single adrnr from t001ww into v_adrnr where werks = IN_TAB-VALUE.
endif.
if v_adrnr is not initial.
select single name1 name2 from adrc into (v_name1,v_name2) where adrnumber = v_adrnr.
endif.
name1 = v_name1.
name2 = v_name2.
READ TABLE OUT_TAB WITH KEY NAME = 'IS_PEKKO-ADRNR '.
if sy-subrc is initial..
OUT_TAB-VALUE = name1.
MODIFY OUT_TAB INDEX SY-TABIX.
endif.
READ TABLE OUT_TAB WITH KEY NAME = 'GS_ADRC'.
if sy-subrc is initial..
OUT_TAB-VALUE = name2.
MODIFY OUT_TAB INDEX SY-TABIX.
endif.
and soon.
Note : u must pass the character values only to the out tab.
ENDFORM.

Purchase Order delivery address

Hi,
I need delivery address on PO different from Plant/S loc address and it should default automatically for specific vendor. is it possible to have this settings?
Thank you,

Hi,
You should create a contract for this vendor and material and manually enter/change delivery address on the contract.when you will refer this contract to create PO, system will automatically bring this address. You can also automate contract assignment by using source list so that PR is created with source assigned as contract and then convert that PR into PO.
hOpe this is helpful,

Ship-to party vs. delivery address

Dear All,
We have the following conditions
sold-to party - Italy
ship-to party - UK (distribution)
We should deliver our FGs into UK, but they (UK) requested us to deliver the goods directly to end users into Austria.
What shall we do with SO? Shall we change the ship-to party to a new one (and create a new ship to party)?
In the future if they request us to deliver directly to end users, what sall we do? Shall we create hundreds of ship-to parties?
What is your opinion?
(if we use only UK ship-to party, the delivery address will be wrong in such cases [incoterms is CPT Budaors, but we organize the whole transportation process])
thx

hi,
go to transaction code XD01 and create a New customer number by taking ship-to-party as a account group and assign the required incoterms , payment terms .
go to transaction code XD02 and enter the account group and customer number for which you want to assign this ship-to-party , then go to sales area tab , partners function and assign the number so that when ever a sales order is raised for this customer you will get the multiple ship-to-parties
or if you want to change delivery address only for one sales order then you can change it when you are raising the sales order.
when you are raising a sales order go to goto partners tab and select the ship-to-party and double click on it and change the address ,
pls reward points if the answer is helpful
Regards,
Murali

How to populate VENDOR in Delivery ADDRESS tab durinG PO creation/Change

Hi Expert,
which structure is used to populate VENDOR in Delivery Address TAB in PO creation /Change using BAPI (BAPI_PO_CREATE1/BAPI_PO_CHANGE).
VENDOR SCREEN FIELD NAME IS CMMDA-EMLIF. Actually this field is available in EKPO and I have been asked to modify this filed only corresponding to PO. But direct modification of EKPO is not good practice . what I'm trying is, using BAPI_PO_Change to make this change. can we do this at time of PO creation using BAPI_PO_Create1?
Thanks in advance

Hi,
You can use the above BAPI's and fill the structure -POITEM with the field : SUPP_VENDOR{Vendor to be supplied/who is to receive delivery}
Simultaneously you need to update the field SUPP_VENDOR to X of the BAPI structure POITEMX
Hope this helps
Regards
Shiva

Delivery address of PO is not geting disp in print o/p when it is changed

Hello,
When delivery address is changed at PO line item it is not getting displayed in print output.
Before change it is getting displayed.
Note - system is 4.6C.
Thanks - aadil

Hi,
Why you want delivery address should change once you change storage location in your purchase order?
Universally purchase order considered as committed document by business which provides to vendor with defined delivery conditions such as price, delivery date and delivery condition etc.
Now you need to check/understand – how delivery address designed for your purchase order layout where some times delivery address hard coded in your PO Smartform( refer NACE t.code wwith EF application and find your purchase order ouput type assigned to Smartform ) or delivery address picks from plant address which is available in t.code:OX10
Regards,
Biju K

Changing Delivery Address

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