Changing DNS record for www

I have an internal DNS running lets say example.com with an IP 192.168.0.1
When I put in ping www.example.com it goes to 192.168.0.1
I want to change it so that when I ping www.example.com it goes to a different external IP address, as the www server does not reside on my main server.
I tried in Server Admin, adding www in the zone, but it does not seem to change it.
Any ideas?

If you haven't already created a 'www' record in your example.com domain then you won't be able to resolve 'www.example.com'
The only exception to that is if you've added a wildcard record that says all unknown hostnames map to the same address, but you can't do that via Server Admin.
Even if you have added a wildcard, adding a specific 'www' record would override it.
Therefore I can think of two scenarios at play.
One is that you're not resolving the query via this server, and some other server is responding with the 192.168.0.1 address.
The other is that there's some problem with the zone data that's preventing it from loading. You should look at the logs to see if that's the case - they should indicate any problems.

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    Generating server: name.mydomain.com
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    #554 5.4.4 SMTPSEND.DNS.MxLoopback; DNS records for this domain are configured in a loop ##
    [email protected]
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    CC: "Al Alami,Tareq" <[email protected]>
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    On Sun, 23 Oct 2011 15:05:15 +0000, Jobin Jacob wrote:
    >
    >
    >Even af
    >
    >ter removing my domain from the send connector I continue to receive the error. I would like to say I do have a firewall, Cyberoam. However, it was the same configuration till now in the firewall. I did try Mx lookup and found the following.
    >
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