Changing Email address for Administrator

Question

We have specified a particular e-mail address while installing Oracle Files. This is the e-mail address used by sysadmin (administrator account) We would like to change this e-mail address to new one. But e-mail address box for sysadmin is grayed out. What is the workaround for changing e-mail address.

Answer 1

Access the adminlogin as follows:
http://hostname.domain:port/files/app/AdminLogin
login as the user site_admin (site administrator) and give the password you specified during installation.
Once logged in you will be taken to the subscribers main page - which lists subscribers.
Select your subscriber, and on the following page select the 'modify subscriber' button. Click on next till you get to step3, you can change the email address here - mine is not greyed out.
Alternatively you can also do the following:
Access the AdminLogin link as above, and this time login as the subscriber administrator, this is the username you specified when you were creating the subscriber. Mine is filesadmin. Click on the users tab,and search for your subscriber administrator , again mine is filesadmin. When the search retrieves the result, click the user, you should then be taken to the user information page, you can change the email from here aswell.