Changing email address when don't have access to previous email

I have an Adobe Creative Cloud account associated with a student email account I don't have access to anymore. When trying to login to Creative Cloud, Adobe told me to reset my password and sent a link to my student email to reset it. But I can't get into that email, and can't send the password info to another email. I want to reset my password, log in to my Adobe account, and change my email to a relevant one.

Hi jhanstra9,
The creative Cloud subscription is based on Adobe Id, hence the Email ID can not be changed, the best option would be to buy a new subscription with the new Email Id,.
You can get this old subscription canceled without any penalty by contacting Adobe at http://www.adobe.com/in/company/contact.html
I would request you to check the available option of various special offers as per your eligibility & convinience.
http://www.adobe.com/products/creativecloud/buying-guide.html
Regards,
Rajshree

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I've tried all the passwords I can think of for my old email (which I had when I originally set up my apple account) but cannot get access to it for the likes of my email verification codes for iCloud etc and I can't change it to to my existing email add because apparently it's my backup email/rescue email. I'm not using my phone to it's potential as I can't get into iCloud, any clues? Thanks

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Thanks Lawrence. I've spent over 3 hours on the phone/chatting to online support and none of it seemed to help as it all revolved around resetting emails etc but can't do any of it without my access to my old email. Now my phone won't take cloud because they advised to set up new apple ID and use that, but can't sign out of old one completely. Also doesn't help because my phone and laptop are set up on the old one. Thanks for the help.

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The question is, did you change the email address used for your Apple ID or did you create a new Apple ID. Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. So if what you really did was create a new Apple ID you will never be able to access or update your content bought with another Apple ID with a new Apple ID.

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You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105412)

I can't remember the password to my other iTunes account and don't have access to the email. When I enter my birthday, it says it's wrong. My account has now been locked. What can I do?

I don't know what to do. I don't have access to my email and I can't remember the password to change it. I have a new Apple ID but I would like to use this one. It says my birthday is wrong so I don't know what to do.

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I see the link to send a reset email, but I don't have access to email at the rescue address? What should I do?

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Alternatives for Help Resetting Security Questions and/or Rescue Mail
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Your Apple ID: Manage My Apple ID.
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HT203055 I can't sign in or out of iCloud. Forgot the password to an email address I no longer have access to. What next.

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Hello florabb,
You may be able to change or reset the password on this old iCloud/Apple ID account, even if you no longer have access to the email address associated with it. Once the password is changed/updated, you should be able to log your iPhone out of the old iCloud/Apple ID account and log in to the correct new account. You may find the information and steps outlined in the following articles helpful:
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If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
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If you are only updating apps, that's normal Apps and other purchased media are permanently tied to the ID used to purchase them. You also don't back up apps or music to iCloud, the only thing backed up to iCloud is your app data, which is part of your iCloud backup by default.
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My icloud is registered to an old email address i no longer have access too - I now have a new Apple ID

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if you in iTunes on your computer click on the menu called store
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~ Arpit

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Hopefully you set up your security questions. Here is information on Apple ID: If you forget your password and how to recover using your security questions.

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Just cahnge the e-mail account asssociated with the account. There was no need to start another account.
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Changing email address when don't have access to previous email

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