? changing from an older computer to a new one. LR will not recognize my serial number. Help please

I am changing from an older computer to a new one. I downloaded LR on the new one but It will not accept the serial number. Hepl please

make sure you're properly 'installing' lr using the installation files:
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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I am trying to reinstall Master Collection after a computer crash and after download it will not accept the serial number that it lists on my purchased products. The purchase was in 2012.

I am trying to reinstall Master Collection after a computer crash and after download it will not accept the serial number that it lists on my purchased products. The purchase was in 2012.The message says the serial number is invalid. What do I do nest?

Hi there,
Please see help here - https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
If still you are facing problem, I would recommend to reach out to support through the link which is available at the bottom of the support page.
^Ani

CS2 on old Mac, bought new Mac and CS5 upgrade, new Mac will not recognize old serial number to acti

CS2 on old Mac, bought new Mac and CS5 upgrade, new Mac will not recognize old serial number to activate upgrade

Jakida for issues with serial numbers we will need you to contact our support team. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

I have a new Mac Pro computer and have migrated my files from my older computer to the new computer. In trying to open a Lightroom catalog on an external hard drive I keep on getting the message "lightroom cannot use the catalog named " " because it is

I have a new Mac Pro computer and have migrated my files from my older computer to the new computer. In trying to open a Lightroom catalog on an external hard drive I keep on getting the message "lightroom cannot use the catalog named " " because it is not writable and cannot be opened. I have fixed all the "permissions" and yet it will still not open. How do I fix this?

Hello Forum Members,
I figured it out. You have to select the actual logo of the Lightroom catalog and then click on "get info" and allow what ever your new user name to "read and write". That worked!
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When transfering iTunes music from an older computer to a newer computer, do the versions need to be the same on both?

When transfering itunes music from my older computer to a newer computer, do both itunes need to be the same version?

No... the target machine needs to be running the same version or better.
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
If you have an iOS device that syncs with contact & calendar data on your computer you should migrate this information too. If that isn't possible create a dummy entry of each type in your new profile and iTunes should offer to merge the existing data from the device into the computer, otherwise the danger is that it will wipe the information from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2

Can somebody tell me how to transfer iPhone/iPod backup data from my old computer to a new one?

Is it possible for me to transfer the backup data of my iPod touch and iPhone from my old computer to a new one? I don't own any Macs, only PCs. My backup data are saved on a PC (desktop) which has Windows XP SP2 as its OS and I am planning to transfer my iPod/iPhone backup data to a laptop with Windows 7 as its OS. Is it possible? If so, can someone tell me the step-by-step procedure on how to do this, including how to find the folder where my backup data is stored. I would be very much grateful. Thanks a lot for those who may be able to help me with this matter. ^_^
P.S. I am planning to use an external hard disk to transfer my backup data to the new computer.
Message was edited by: Angeal_Hewley03

Ah, I see. In that case your life will be much easier if you convert your library back into a portable format before you attempt to migrate it.
The normal location for the iTunes Library.itl file is the iTunes folder at <User's Music>\iTunes though it is possible that you have previously moved the library separately from moving the media folder, or you could have your media stored outside the designated iTunes Media folder.
Here are the typical layouts for the iTunes folders:
In the layout above, with the media folder (everything in the red box) inside the library folder, the library is considered to be portable. You can rearrange things to make a split library portable by taking a number of small steps which don't break the library.
Before you start any media files that are outside of the designated media folder will need to be consolidated. N.b. Your iTunes Media folder location should be on the target drive that you are going to build the portable library on. If you have the bulk of your library is stored in a folder on an external drive that is not currently designated as the iTunes Media folder then change this property (Edit > Preferences > Advanced) before consolidating.
If the library is in the old style layout then it should ideally be be upgraded to iTunes Media Organisation (Library > Organise Library > Rearrange files in the folder <Media Folder>) to ensure that iPod Games, Mobile Applications etc. are brought inside the media folder.
The basic non-fatal manipulations are:
You can connect to an alternate set of library files by holding down Shift (Win) or Option (Mac) when starting iTunes.
You can move the library files to a new location as long as the media stays put.
You can move the library files and the media together if the media folder is a direct subfolder of the library folder.
If you have already moved/copied the media content from a subfolder of the library folder to a different location then you only need to copy the library files for it to appear as if you have moved the entire library in the way allowed above. I.e. just copy the library files into the parent folder of the media folder.
You can rename the media folder to iTunes Media (if it isn't already) if the media folder is inside the library folder.
iTunes uses the name of the folder holding the library files as the window title. Having made a library "portable" you may need to take a final step of renaming the library folder to iTunes or, if the library files have ended up at the root of a drive, moving all of the library files and content folders into a new folder called iTunes.
After each change you need to open, test and close the relevant library before attempting another change. If a change broke the library, undo it or revert to using the previous set of library files.
In essence all you need to do to make your library portable is copy the library files into the parent folder of the media folder on the external/secondary drive and use the hold-down-shift/option-when-starting-iTunes method to connect to it. Other manipulations may be required to normalize the library so that the library and media folders have standard names.
tt2

Can I move the Photoshop Elements 6.0 from an older iMac to a new one? The new iMac has no drive?

Can I move the Photoshop Elements 6.0 from an older iMac to a new one? The new iMac has no drive?
Jerryt

I share this person's pain. And was just now about to ask the same question. So, in effect we're screwed. I have the disc but without a drive I think E12 and this computer is going to have a very short life in my life. And for the life of me, why is so darn hard to get questions answered by Adobe? Good grief...I have 2 books and have saty through enough video "tutorials" to last me for some time!
1deu

HT201528 I bought a new iMac. How can I move my iWeb site from my old computer to my new one. iWeb is installed on my new iMac.

I bought a new iMac. How can I move my iWeb site from my old computer to my new one. iWeb is installed on my new iMac.

iWeb stores the data in a Domain.sites2 file whose default location is shown here...
http://www.iwebformusicians.com/iWeb/iWeb-Tips.html
Move this to your new Mac.
See this page for info about using iWeb with OSX 10.7 & 8...
http://www.iwebformusicians.com/iWeb/mountain-lion.html

HT4527 My ipod died and my computer is old, so I bought a new one of each. I want to transfer my music from my old computer to the new one before I set up the new Ipod. how do I do this?

My ipod died and my computer is old, so I bought a new one of each. I want to transfer my music from my old computer to the new one before I set up the new Ipod. how do I do this?

Go back to the article you asked this question from and pick the option which is the best in your situation.
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I cannot get my iTunes library from my old computer to my new one. The old computer is so messed up that I cannot even get google to open. I tried to copy to an external hard drive and the music was there until I went to upload to the new computer.

I cannot get my iTunes library/music from my old computer to my new one. The old computer is so messed up that I cannot even open a browser.I tried to copy to an external hard drive and the music was there until I went to upload to the new computer. I disconnected my old computer so I will have to reconnect it I am sure. thank you for any help. Last time I transferred I used a product I purchased. That was a long time ago.

First of all make sure that you've definitely backed up the movies to your external hard disc.
In iMovie click on any event you don't want, go to the file menu and select 'move event to trash'. Then do the same for any unwanted projects - 'move project to trash'. Quit out of iMovie and empty the trash.
Hope that helps!

How do I move music to iTunes from an old computer to a new one?

how do i import all my music from my old computer to my new one? I just loaded iTunes but can't get it to recognize all the music in my folder. It wants me to load songs one at a time and I am NOT going to do that with 44 GB of music.

These are two possible approaches that should work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Restore the backup to your new computer using the same tool used to back it up.
Deauthorize the old computer if you no longer want to access protected content on it.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase are reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Should you be in the unfortunate position where your computer has died with no backup then see Recover your iTunes library from your iPod or iOS device.
tt2

I was forced to switch from my original computer to a new one and majority of my iTunes were switched over but my audiobooks did not. Is there any way that I can retrieve them again?

I was forced to switch from my original computer to a new one and majority of my iTunes were switched over but my audiobooks did not. Is there any way that I can retrieve them again. If I go to attempt to rebuy it, then it says thhat I technically already bought it but it won't download.

Audiobooks are not available for redownloading, so you need to transfer them from your old computer, or get them from your backup. How did you copy your iTunes contact from your old computer to our new one?
Regards.

I have a new computer from my father that already has his iphone content on it. what do i need to do to switch my phone over from my old computer to the new one and have the new computer sync MY contacts and content to the new computer without erasing

i have a new computer from my father that already has his iphone content on it. what do i need to do to switch my phone over from my old computer to the new one and have the new computer sync MY contacts and content to the new computer without erasing my contact lists and purchased apps?

okay from reading posts it seems if I transfer my backed up info from my old comp to the new one and erase my dad's phone's back up i could reset my phone and it would transfer all my old data back onto the phone, be linked to the new computer and i could proceed. Where do i find the backed up info from my phone?

Hi! I just purchased a new computer and would like to transfer my Adobe5.5 Design Standard products from my old computer to the new one, but am unsure how.

Hi! I just purchased a new computer and would like to transfer my Adobe5.5 Design Standard products from my old computer to the new one, but am unsure how. When I called Tech Support, they suggested forum because this is such an old product. Is it best if I just purchase the new product? Do I have to do anything else?
Thanks for ANY help!

as long as you have your serial number, you can install on your new computer.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

I have a new computer and I want to install Itunes and move my files from my old computer to my new one. How do I do that?

I want to install ITunes on my new computer and move my files from my old computer to my new one. How do I do that?

See this migrate iTunes library post for background on moving your library across properly.
tt2

? changing from an older computer to a new one. LR will not recognize my serial number. Help please

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