Changing From Field deletes email content - 2010

Our users usually send emails from a different email address
[email protected] rather than their normal email address.
In Outlook 2010 they have the From field showing and usually change this prior to composing their email. However if they forget to do this and they compose their email, then chane the From field the content (but no their default signature) disappears.
Any ideas? I'm a bit stumpted

A little late to the party, but I encountered this issue in Outlook 2010 recently and could not find a solution documented anywhere online.
It turned out in our case that the entire body of the email was being recognised as a signature, so any text entered in the body of the email was cleared when changing the "from" field.
Hope this helps someone.

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