Changing ip address of one server to another in license server

Hi everyone,
I donu2019t know if my question belongs in here; forgive me because Iu2019m a newbie here and in using SAP as well. I was designated to investigate about a recurring issue of one of our client. The scenario goes like this..
Our client has 2 stores/branches (A& B); each store has sap server and license. We normally install remote desktop and sap business one client so that their workstation can connect to the server and do their task efficient with authorization. We always receive calls that they were offline the whole night. Why is this scenario happening? We found out that the license server ip address of store B (under license administration) was already changed to Store Au2019s ip address. They claiming that they never did anything. They donu2019t do it manually (adding store Au2019s ip add to sap b1 service mgr). Please give me any other advice/ suggestions or to dou2019s for me to be able to track if its our mistake or our clients mistake?
Iu2019m looking forward to your answers soon.
Thanks,
Pipay

Hi Sir Rahul,
I'm glad you replied, I actually did the same thing. The reason why they're saying that the server A ip add becomes sever B ip add is because the ip add were change, and this thing can be possible if there's someone (maybe the user itself or client) manually change the ip address in license server or add it in service manager. BUT when we ask them, they did not change it manually nor add it. they keep on insisting, Itu2019s just automatically change and if I'll conclude that there were the one who made a mistake, I still have to check first. What are the possible scenarios why these things happened; aside from manually add/encoding. Is it because of the sap b1 client?
My co-worker told me that she notice this store doing this scenario: from one of server Au2019s workstation (A.1) they will connect to server B which I think can cause server A to offline. Is it possible?? Iu2019m confuse but I need to resolved this issue
Thanks,
Pipay

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