Changing itunes store country issue

When trying to change store countires it tells me i cant because i ahve at least one completed pass outstading?  I have some downloads that i bought but dont want to download them anymore how can i get rid of them off my account?

In order to change countries you have to bring the balance on your account to zero.  You will either have to use the downloads or write to Apple and ask them to remove them (I doubt they can credit them to you so you will lose them).
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

Similar Messages

  • HT1311 Changing Itunes Store country

    I am changing Itunes Store country and Itunes won't let me until I spend the 49 cents left in my account. What do I do?

    Contact iTunes Customer Service and request assistance.
    Apple  Support  iTunes Store  Contact Us

  • Changing itunes store country idea

    Hey, im living on Mexico and i want to change my itunes store country that it is actually from United States but when i try to change it it appears me an error because i got 92 cents thats ridicoulos, i want to change it to Mexico itunes store so i can purchase gift cards from Mexico.
    For real apple you should make a progam or something that people like me that want to change country of their apple IDS that have any amount of money it should go for charity, it would be a great idea so you are not only helping the costumers like me you are also helping the poor people.
    sorry for my bad english, its not my native lenguage.
    Thank you for your time.

    Vilenueve,
    You can submit a suggestion to Apple by using the Feedback page:
    http://www.apple.com/feedback/itunesapp.html

  • Change iTunes Store country without a credit card

    Hi,
    - I have a Philippine iTunes store account WITHOUT a credit card on file, which I've been using for a few years now
    - I wanted to buy an app but I don't have a credit card so I used my dad's credit card (with his permission of course). His billing address is in QATAR, so I changed my iTunes store account to QATAR.
    - I successfully bought the app and want to change the country to Philippines again
    - When I do, it's asking for a credit card, which I don't have. The "none" option is gone
    Is there a way to change it back? I really need to because the Qatar app store is crappy (lots of missing apps).
    Any help is greatly appreciated. Thanks!

    To change the country associated with your iTunes Store account, you must provide a payment method, such as a credit or debit card associated with a valid billing address in the new country. Also, in which country do you reside? In accordance with the iTunes Store Terms of Sale, items on any particular country's iTunes Store are available only for distribution to customers who reside in that country and use a credit or debit card issued in and for that country. 
    You can review the iTunes Store Terms of Sale for more information:
    http://www.apple.com/legal/itunes/ww/

  • What happens by changing iTunes Store Country?

    Hi and thanks for reading.
    I have an Italian iTunes Store account with about 350 purchased apps.
    If I change my settings to a new store, i.e. US, by using an US credit card, can anybody confirm that I am supposed to be able to keep all my 350 apps in my HD and ready to be syncronized?
    The extra questions are these:
    When I am working with the US Apple ID:
    1) what about the updates that are coming for the old Italian Applestore Apps?
    2) can I download from the cloud the apps that I bought in the past from my Italian account and that are not in my iOS devices anymore?
    Thank you.
    Cheers

    I have had issues with similar things. It appears that while the already downloaded Apps still work, updates (at least through iTunes) will not work after you switch country. I was told by Apple support that this is indeed the case. This being especially strange in my case as I changed store within the EU, and stayed within the same market.
    While understandable for music / movies (that you cannot redownload) from a legal perspective (not that it is logical) and less of an issue with music since you can just keep a backup and you never need to upgrade the music, it makes no sense for apps to disable redownload / updates of apps that you have bought.

  • Change iTunes Store Country

    Hello,
    I am from Berlin, Germany. If I want to log in to the German iTunes Store, it says that I am not allowed. It seems I am only allowed to use the Chinese iTunes store.
    The historical reason is, that I first used my MacBook in China (I lived there as expat) and logged in to iTunes store from a Chinese IP address.
    When I browsed this forum, I saw a lot of legal discussions, that you should not use a store from another than your country. But this is not the case for me, as I am a German, and I am in Germany, and I can NOT access the German iTunes store.
    How can I change my iTunes store account, that I can use the German iTunes store?
    Thx,
    kinnla

    thx for the reply, Diane!
    Recently, I ordered a photo calendar and already changed the credit card, billing- and shipping address of my apple ID to Germany.
    I tried the following to access German iTunes Store:
    1. open the German iTunes store
    2. press "sign in"
    3. enter my apple ID and password
    4. Now a popup comes, telling me my billing information was changed outside of iTunes. I can only press one button (chinese already, I guess it is 'OK')
    5. Now I am logged in (can see my username on the top right corner). It is still the Germand store site. On the top there is the status "accessing iTunes"
    6. After about 5s, the site "Edit Payment Information" appears. It says: "There were errors or omissions in the information. Please correct the indicated items." And then printed in red: "Your account information has changed. Please review your billing information and approve it for use in the iTunes Store. If you cancel, you will not be able to buy music until you have approved your billing information." It shows my German address in Berlin correctly, but country is fixed to China. So no way to change it here.
    In fact, this is where I hang. I tried the following:
    7. Press the right button of the lower two ones. It is Chinese languge again, I guess it is 'continue'.
    8. Now it is printed in red: "The <chinese word> must be a 6-digit number". This is related to my postal code. Postcodes are 5 digits in Germany, in China they are 6.
    Then I gave up.
    Now, after writing these lines, I tried again and found a way:
    1. In the iTunes menu, press Store -> View my Account
    2. Now it shows my account info, still in Chinese, and I am able to change my country.
    3. Change country to Germany.
    4. Language changes to German, I need to confirm the AGB
    5. Now I can access the German store.
    So again, thanks for your hints, Diane! It led me to the solution.
    Regards,

  • ITunes store: country issue

    Hello, I'm Italian, I bought a movie on iTunes for an American dear friend of mine. When he logged in, he couldn't download it. The message was "Error. This code is only valid for customers of the Italy store". Is there anyway to fix this and get a code which is ok in the US too?
    I relly would like my friend to get my gift and, of course, I would hate losing the money.
    Thanks in advance,
    Pier

    Not from outside of the USA. Send him the money through an international cheque.
    (114147)

  • Changing iTunes store country...

    Hey, My app store is currently set to the Canadian app store and I have made quite a few app purchases in the Canadian store with money not just free ones. Well I would like to switch to the US app store (I have an American source of payment) but I was wondering if I switch store locations will I lose all of my apps that I have already bought in the Canadian store when I sync my iPhone the next time I do it, and will I have to re purchases them?

    I was wondering if I switch store locations will I lose all of my apps that I have already bought in the Canadian store when I sync my iPhone the next time I do it
    No.
    will I have to re purchases them
    No.
    (45323)

  • ITunes Store country change - error 5002

    this is driving me crazy....
    I m trying to change iTunes Store country and every time I go through the process (on macbook air, iphone 6 and iPad mini...always the same result), I get the same message....'cant connect to iTunes Store', 'We could not complete your iTunes Store request. An unknown error occurred (5002)'.
    I have tried everything I could think of and everything I have seen online as possible solution - nothing works. i tried with the old country billing address and card details still in my profile, as well as with the new country billing address and card details. makes no difference.
    need some help please!!
    thanks

    Hello piero.politeo,
    Welcome to Apple Support Communities.
    It sounds like you’re running into an iTunes Store connection issue when trying to change the country of the iTunes Store on your MacBook Air. If you haven’t already, take a look at the article linked below which provides a lot of great information and troubleshooting suggestions.
    iTunes: Advanced iTunes Store troubleshooting - Apple Support
    Ciao,
    -Jason

  • How can I change my iTunes Store (country)

    How can I change my country of iTunes ?

    Scroll to bottom of web page. Click on flag icon in lower right. Select country you want from list.
    Change iTunes Store Country on an iDevice
    1. Tap Settings;
    2. Tap iTunes & App Stores;
    3. Tap View Apple ID;
    4. Enter your user name and password;
    5. Tap Country/Region;
    6. Tap Change Country/Region;
    7. Select the region where you will be located;
    8. Tap Done.
    Also, see How to Change Your iTunes Store Account Location | eHow.com.

  • HT4059 Hi, can someone advise me how to change iTunes Store as per a changed country?

    Hi, can you please advise how to change iTunes Store as per changed country? Thanks

    Go to the iTunes Store and log on to your account, change the country in your Account details. You can change the store view at any time. Click on the store icon and when it opens scroll to the bottom of the main pane where you'll find the "My Store" drop down menu. Click on the flag icon and click on any flag from the window that appears, this will take you to the store you've chosen.

  • HT5622 itunes store: country selection/change

    my itunes store got changed to Hong Kong in the settings, how do I change it back to Canada?

    Click here and follow the instructions to change the iTunes Store country.
    (86032)

  • HT5085 iTunes Store Country Limitation in iTunes Match

    I have just bought a one year subscription to iTunes Match.
    I am based in UAE and have access to the Apple AE iTunes Store and not to any content on the US Store.
    My question is, suppose I upload a song that is available in iTunes Store US, will iTunes Match updated it for me from that Library or will the update be limited only to the local store items.
    Thanks.

    Hello piero.politeo,
    Welcome to Apple Support Communities.
    It sounds like you’re running into an iTunes Store connection issue when trying to change the country of the iTunes Store on your MacBook Air. If you haven’t already, take a look at the article linked below which provides a lot of great information and troubleshooting suggestions.
    iTunes: Advanced iTunes Store troubleshooting - Apple Support
    Ciao,
    -Jason

  • HT204266 How do I change App Store country?

    I searched for an app and google took me to UK app store. Now I can't get back to Canadian one.  I keep getting MSG that I need to change country but don't know how. Help appreciated
    Thx
    ST.

    Welcome to the Apple Support Communities
    See "Change your iTunes Store country" > http://support.apple.com/kb/ht1311

  • HT5621 i could not update my applications since the account that applied was when i was in the US...it says that i needed to change itunes store here in the philippines and how do i do that?

    i could not update my applications since the account that applied was when i was in the US...it says that i needed to change itunes store here in the philippines and how do i do that?

    Click here and follow the instructions to change the iTunes Store country.
    (87167)

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