Changing landline details

Hi,
I moved home back in July. I signed up to a competitor for a phone, internet and satellite pacakage, as soon as I moved in.
At the time I didn't expect a live phone line to still be active but there was. I only discovered this when the 'competitor' said they needed an MAC code. I asked who they had listed as the 'current' provider. They gave me details, and I contacted them. They say I need to give them the details of the account holder, which I can't do, as the previous tenants can't be traced. They suggested I should get the account details changed with the line holder (BT) but how do I go about this, without signing up to a new contract?
I need these changed so that way I can get the 'current' active line changed to the new provider. Does anyone know how I go about this? I'm at my wits end at the moment, being passed from one person to another, and am now worried, that the only way I can get a phone line I can use, is to get a totally new one installed.
Thanks in advance for any help. Apologies if I've posted this in thew wrong section of the forum.
Daryl.

Hi Daryl_G,
Thanks for all the posts and welcome to the forum. I can help.
What provider where you wanting to use for your services? If you wanted to go with BT then I could help. What you need to do here is place a working line takeover. This involves you placing an order for telephone service with BT. You would have an 11 working day lead time before the line would be takeover in your name.
The reason for the long lead time is because BT would send a letter to the address to notify the occupier that their line has been targeted for takeover by a BT customer. These letters will effectively be sent to your address. If BT do not receive a reply from the occupier within 11 working days then we go ahead and takeover service. This process will not work if the active service at the moment is being supplied by a cable provider.
This is the only way around getting you service in your name. The only other way is to contact the previous occupant and ask them to contact the provider in question and request a stop of service. Once the service has been stopped you can then place an order with whatever provider you wish.
Please bear in mind that I am advising that we, BT Retail can do a working line takeover. If you do not wish to use BT as your provider then please contact your provider of chose and ask them about a working line takeover. If you do not want BT as your provider then there is nothing that we can do to help.
Hope this info helps.
Cheers
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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*& Report ZSA124 *
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CDHDR,
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EKKEY-ETENR.
ELSEIF SNAME = 'X'.
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EKKEY-ETENR.
ELSE.
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LOOP AT ITAB.
CLEAR: INDTEXT, EKKEY.
CASE ITAB-CHNGIND.
WHEN 'U'.
INDTEXT(50) = ITAB-FTEXT.
INDTEXT+51 = TEXT-020.
CONDENSE INDTEXT.
WHEN 'D'.
INDTEXT = TEXT-021.
WHEN 'E'.
INDTEXT(5) = ITAB-FTEXT.
INDTEXT+51 = TEXT-021.
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WHEN 'I'.
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IF WCHANGENR NE ITAB-CHANGENR.
WCHANGENR = ITAB-CHANGENR.
EKKEY = ITAB-EKKEY.
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ITAB-EKKEY-ETENR UNDER 'Sch No',
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ITAB-EKKEY-ETENR UNDER 'Sch No',
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ASSIGN ITAB-F_NEW(ITAB-OUTLEN) TO <F_NEW>.
WRITE: / TEXT-023 UNDER 'Changes',
<F_OLD>.
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<F_NEW>.
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<F_OLD>.
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SKIP.
ENDLOOP.
TOP-OF-PAGE.
WRITE:/ SY-DATUM,SY-UZEIT,
50 'P U R C H A S E O R D E R H I S T O R Y',
120 'Page', SY-PAGNO.
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ULINE.
IF SUDATE = 'X'.
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028 'Time',
038 'PO No',
050 'Item',
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065 'Changes'.
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ULINE.
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CALL FUNCTION 'CHANGEDOCUMENT_READ_HEADERS'
EXPORTING
DATE_OF_CHANGE = CDHDR-UDATE
OBJECTCLASS = CDHDR-OBJECTCLAS
OBJECTID = CDHDR-OBJECTID
TIME_OF_CHANGE = CDHDR-UTIME
USERNAME = CDHDR-USERNAME
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NO_POSITION_FOUND = 1
OTHERS = 2.
CHECK SY-SUBRC EQ 0.
DELETE ICDHDR WHERE CHANGE_IND EQ 'I'.
CHECK NOT ICDHDR[] IS INITIAL.
LOOP AT ICDHDR.
CHECK ICDHDR-UDATE IN XUDATE.
CHECK ICDHDR-USERNAME IN XNAME.
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IMPORTING HEADER = CDHDR
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EXCEPTIONS NO_POSITION_FOUND = 1
OTHERS = 2.
CHECK SY-SUBRC EQ 0.
LOOP AT ICDSHW.
CHECK ICDSHW-TEXT_CASE EQ SPACE.
MOVE-CORRESPONDING ICDSHW TO ITAB.
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ENDLOOP.
ENDLOOP.
ENDFORM.
in the above program,
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But i want to display the details in smartform..
Please any one help me...

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if the po changed, then the details will display in smartform.
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*& Report ZSA124                                                      *
REPORT ZSA124   LINE-SIZE 132 NO STANDARD PAGE HEADING
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                 MESSAGE-ID VR.
TABLES: DD04T,
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DATA: WFLAG,
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DATA: INDTEXT(60) TYPE C.
DATA: BEGIN OF ICDHDR OCCURS 50.
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        ETENR LIKE EKET-ETENR,
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DATA: BEGIN OF ITAB OCCURS 50,
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FIELD-SYMBOLS: <F_OLD>, <F_NEW>.
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        INDTEXT(5) = ITAB-FTEXT.
        INDTEXT+51 = TEXT-021.
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              ITAB-EKKEY-ETENR UNDER 'Sch No',
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      WRITE:/ ITAB-EKKEY-EBELP UNDER 'Item',
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        ASSIGN ITAB-F_NEW(ITAB-OUTLEN) TO <F_NEW>.
        WRITE: / TEXT-023 UNDER 'Changes',
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        WRITE: TEXT-023 UNDER 'Changes',
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ENDLOOP.
TOP-OF-PAGE.
WRITE:/ SY-DATUM,SY-UZEIT,
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      120 'Page', SY-PAGNO.
WRITE: / SY-REPID,
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SKIP.
ULINE.
IF SUDATE = 'X'.
WRITE:/001 'Change Date',
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         024 'User Name',
         038 'PO No',
         050 'Item',
         057 'Sch No',
         065 'Changes'.
ELSEIF SOBID = 'X'.
WRITE:/001 'PO No',
         013 'Item',
         020 'Sch No',
         028 'Change Date',
         041 'Time',
         051 'User Name',
         065 'Changes'.
ELSE.
WRITE:/001 'User Name',
         015 'Change Date',
         028 'Time',
         038 'PO No',
         050 'Item',
         057 'Sch No',
         065 'Changes'.
ENDIF.
ULINE.
FORM GETCHGDOCS.
CALL FUNCTION 'CHANGEDOCUMENT_READ_HEADERS'
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            DATE_OF_CHANGE    = CDHDR-UDATE
            OBJECTCLASS       = CDHDR-OBJECTCLAS
            OBJECTID          = CDHDR-OBJECTID
            TIME_OF_CHANGE    = CDHDR-UTIME
            USERNAME          = CDHDR-USERNAME
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            OTHERS            = 2.
CHECK SY-SUBRC EQ 0.
DELETE ICDHDR WHERE CHANGE_IND EQ 'I'.
CHECK NOT ICDHDR[] IS INITIAL.
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in the above program,
                              get the changed po details..
             But i want to display the details in smartform..
Please any one help me...

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OUTOP TYPE SSFCOMPOP,
INPUT TYPE SSFCOMPIN,
FM_NAME TYPE RS38L_FNAM,
MY_TABIX TYPE SY-TABIX,
FM_NAME1 TYPE RS38L_FNAM,
RESULT TYPE SSFCRESOP.
CONTROL-NO_DIALOG = 'X'.
CONTROL-PREVIEW = 'X'.
CONTROL-NO_OPEN = 'X'.
CONTROL-NO_CLOSE = 'X'.
CONTROL-DEVICE = 'PRINTER'.
OUTOP-TDDEST = 'LP01'.
CALL FUNCTION 'SSF_OPEN'
EXPORTING
CONTROL_PARAMETERS = CONTROL
OUTPUT_OPTIONS = OUTOP
EXCEPTIONS
FORMATTING_ERROR = 1
INTERNAL_ERROR = 2
SEND_ERROR = 3
USER_CANCELED = 4
OTHERS = 5.
IF SY-SUBRC <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
EXIT.
ENDIF.
**********************call for statement1***************
CALL FUNCTION 'SSF_FUNCTION_MODULE_NAME'
EXPORTING
FORMNAME = 'ZSFORM_STATEMENTF'
VARIANT = ' '
DIRECT_CALL = ' '
IMPORTING
FM_NAME = FNAME2.
CALL FUNCTION FNAME2
EXPORTING
P_MATNR = MARA-MATNR
P_WERKS = T001W-WERKS
P_CHARG = MCH1-CHARG
IT_FINAL = IT_HEADER
CONTROL_PARAMETERS = CONTROL.
CALL FUNCTION 'SSF_CLOSE'
EXCEPTIONS
FORMATTING_ERROR = 1
INTERNAL_ERROR = 2
SEND_ERROR = 3
OTHERS = 4.
IF SY-SUBRC <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
in your code.......
and for having default lines in table....do one thing....
create a window with same margins as your table display window(main) add template with the same measurements as the table ......and specifi some height.
so that the window will be exact on the main window with the template on it ....you can observe the difference in display of smartform...by chanign the ht of the template....
and for the center display of the table values create a paragraph format and apply with center alignement.

Changing PO details when posted in closed period

Hi,
We are on SBO2007A PL42.
When we attempt to change details on a purchase order that was posted in a period that is now closed, we are unable to do so.
There shouldn't be a problem modifying these PO's as they don't affect the general ledger in any way.
The only way we have found around it is to modify the posting date of the PO and then change the details we want to change.
Is there any other way to allow us to change the details without changing the posting date?
Thanks,
Michael

This is a problem with authorisations, which is fixed in PL46 of 2007A.
Try giving authorisation to "update posted AR documents", or to allow to "post to Closing Periods".
I have found I needed to give both of these to get this to work.
The other option is to change the date on the PO to a date in an open period.
These should be able to be updated by superusers?

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