Changing my email address

As I have had many warnings from BT about the imminent closure of their BT/Yahoo email service I  changed my address in "my account" settings several weeks ago.
The problem is that BT are still sending some emails to the the old BT/Yahoo address, I've just had one telling me: 
Your Line Rental Saver discount period is ending on 14-11-2013 
Other emails from BT do go to the new address OK.
Obviously there is somewhere else that needs to be changed, but I can't find it.
Suggestions, anyone?
Chris

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum.
Once you get a reply, if you click on their name, you will see a screen like this. Click on the link as shown below.
Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
They will respond either by phone or e-mail within 5-6 working days.
Please use the tracked e-mail, to reply, not via the forum. Thanks
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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