Changing my security questions/answers

I received an "account info change" e-mail. possibly someone changed my security questions.  when trying to reset my apple id the questions they ask me are NOT the original questions I answered and therefore cannot answer them.  Also, when choosing the option to e-mail, apparently I do not have a recovery e-mail address (my apple ID is my e-mail address).  How can I change or reset my security questions.  thank-you

start by figuring out how many accounts you have.

Similar Messages

  • I'm unable to change my security question answers.  It keeps asking me for the answers and I don't know them!

    I'm unable to change my security question answers.  It keeps asking me for the answers and I don't know the answers.  I've reset my password 2x and it still won't let me change the answers.  Help!!

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

  • How do you change your security question answers?

    how do you change your security question answers?

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions.
    (104040)

  • HT1918 how do you change your security question answers?

    how do you change your security question answers?

    go to appleid.apple.com then sign in by clicking 'manage your account' then 'security questions.'That should work unless if you forgot them cuz they need the original qs. if youve forgotten them call apple.thats wat i did and they helped my reset them

  • HT5312 What if you have two security questions but you remember your apple ID password? It doesn't give me the option to change my security questions/answers.

    What if you have two questions but you remember your apple ID password? It doesn't give me the option to change my security questions/answers.

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87140)

  • How do I change my security question answers  if I have forgotten what they were

    How do i change my  security question answers if I have forgotten what they were?
    I can sign in but when I click on change password/security it asks me for questions the answers that I thought I had set up do not match according to them but I can't get in to change them

    @Dougandborders
    Set up or change your security questions
    Go to My Apple ID (appleid.apple.com).
    Select “Manage your Apple ID” and sign in.
    Select “Password and Security” on the left side of the page.
    If you already have security questions, you'll be asked to answer them before continuing. Forgot the answers?
    Choose your new security questions, then enter the answers.
    Add and verify a rescue email address, if that option is available.
    Click Save.
    About Apple ID security questions - Apple Support

  • About changing my security questions' answer, I logged into my apple Id but there is no option of changing that...

    about changing my security questions' answer, I logged into my apple Id but there is no option of changing that...

    If you can't remember your current answers then if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the option to send reset info won't appear, and you won't be able to add one until you can answer 2 of your questions. In which case see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • How can I change my security questions' answers?

    How can I change my security questions' answers?

    Apple Care in your country can assist you in resetting the questions.

  • HT1725 Is it possible to change my security question answers? I forgot mine completely

    Is it possible to change my security question answers? I forgot mine completely

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104382)

  • TS2446 How do you change your security question answers?

    How can you change you security questions, i cant remember the exact answer to mine

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

  • How do i find out or change my security question answers?

    wht do i do to find out of change my secqurity question answers?

    See:
    HT1491 How do i get the security...: Apple Support Communities

  • HT1918 i want to change my security question answer

    i want to change my security question answer

    1. First, go to http://appleid.apple.com. Underneath where it says "Already have an Apple ID?," click Manage your Account. You will then need to sign in. If you forgot your Apple ID or password, click on the appropriate "Forgot..." link below either of these fields.
    2. After you sign in, click on "Passwords and Security" on the left.
    3. You will be asked to answer the security questions, but you should also notice a link below the second "Answer" field offering to send reset instructions to your rescue email address that you provided.
    4. Check the Inbox of your rescue email address. The email should appear within a minute or two. If it does not, be sure to check Spam. If it is not there either, you can repeat the above process to resend. Once you get the email, following the link will take you to a page where you must sign in again. After doing so, you will have the option to choose three new security questions and answers, which you may want to write down
    5. After you fill in the required information and continue, you should be taken to a confirmation screen stating "Your password and security information has been saved," and then you are done.
    6. The "Forgot your answers?" link will not appear if you do not have a rescue email address set up. In that case you will need to contact iTunes Support, http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic)
    7. Even if you still know the answers to your security questions, it is highly recommended you add a rescue email address. To do so, log in at appleid.apple.com and click on Password and Security. Answer the questions and then click on "Add Rescue Email Address:"

  • I need to change the security questions/answers in my Appleid, but my rescue email address is no longer valid and I can't change it.

    Help me change my security questions. 

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102456)

  • HT5624 how can i change my security question answers?

    i forgot my security answers. is there a way i can still use my same apple ID and password, but change my security questions?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (90009)

  • HT201303 I can't remember my security question answers, and my rescue email is no longer valid.  How can I change my security question answers?

    Help I can't remember my security question answers, and my rescue email on your records is no longer a valid email as I no longer work at that organisation.  How can I reset my security questions or reset my rescue email?

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

Maybe you are looking for

  • Dialog prompt and check if file exists, and use the result of dialog

    I have this working script and I want to change the way it behaves. I want a dialog to come up, Do you want to skip or replace existing files. Then the result  of the dialog to be used in the reast of the script. I've added it in the script where I n

  • Itunes messing up my music files on my computer

    I am sure that these questions are probably answered somewhere in this post so I apologize. I have all my music on my hard drive in named folders for each artist, with named sub-folders with named songs for each CD/album. 1. How do I keep iTunes from

  • How can I config a yum plublic repository for VM support without paying ?

    Please see: yum plublic repository I'm a bit confused with the options for support/updates. There is an option to get a VM support, which includes support, and a ULN subscription. There is also the option in the pricing guide to just get the ULN subs

  • How to back up your profile in Wxp??

    Hi, just wanted to know if someone is using a logitech cordless and optical mouse around and a MSI K7D-MASTER??? I bought one last week and put it to work, pretty nice invention I said!!!!! it was functioning pretty well, comfortable i´d say, until t

  • Cannot approve review Activities from SCSM Self Portal

    Hi everybody. When i have created a SCSM Service Request with any RA Activity and the users is trying to approve the activity, the self portal says: "The approve operation is not allowed in the current state of the activity, refresh the page and try