Changing or deleting online number

I have a Manchester, UK online number as part of my Skype subscription. I need to change this to a Bristol, UK number (my relatives have moved home), but after searching the "Online " pages I can't find any option to replace the number with a new one, only options to buy an extra one. I tried buying a second one (extra expense) in the hope that a "change online number" option might appear but no - I now have two online numbers, one of which is of no use to me.
How do I delete the old Manchester one and transfer the new Bristol one to my subscription? In the older versions of Skype software it was easily possible to delete or change online numbers, why is it so difficult now?
Thanks for your suggestions.
(Skype id: lementle)

geum wrote:
I have a Manchester, UK online number as part of my Skype subscription. I need to change this to a Bristol, UK number (my relatives have moved home), but after searching the "Online " pages I can't find any option to replace the number with a new one, only options to buy an extra one. I tried buying a second one (extra expense) in the hope that a "change online number" option might appear but no - I now have two online numbers, one of which is of no use to me.
How do I delete the old Manchester one and transfer the new Bristol one to my subscription? In the older versions of Skype software it was easily possible to delete or change online numbers, why is it so difficult now?
You would have to purchase a new Online Number in Bristol, and just let the Manchester number expire without renewing it. Online Numbers won't renew automatically, as subscriptions do, so there is no harm in just ignoring it. There is no option to change an online number. If you just extended your Manchester number, you may want to contact Skype Support to see if there is anything that can be done to cancel that number and possibly refund the purchase price. If you've had the number a while, there is probably nothing that can be done there.
I've had Online Numbers for over 4 years on my Skype account. I've never seen any options to change or delete them. On the Skype web site, I can log into my account and extend the numbers beyond their current expiration dates, but there is no way to change or delete them. Online Numbers are separate from your calling subscription, except that you get a discount when purchasing Online Numbers when you already have a subscription.
Good luck!
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
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I am not a Skype employee. No soy un empleado de Skype.

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glennivy1 wrote:
Also I want to ask how to check if that existing online I have has now expired?
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Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

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glennivy1 wrote:
Also I want to ask how to check if that existing online I have has now expired?
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Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

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If my answer helped to fix your issue, mark it as a Solution to help others.
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thgus5654 wrote:
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Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
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Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

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