Changing password for Wi Fi HP 4500 printer
lost power for two days in ice storm. can print direct from computer but cannot connect from mobile or I Pad devices. asking for password which I foolishly did not retain. How do I change the password?
Hi @zipsoutlaw ,
I see that you are having issues with connecting the mobile devices. I would really like to be able to help you resolve this issue.
Do you have the Envy 4500? How Do I Find My Model Number or Product Number?
Please clarify what I can help you with.
Is the password that you need for the Wireless Direct or the Network Password to connect the mobile devices?
I wasn't sure if you meant you can print from the computer by a USB connection or the network.
Is the computer still setup on the wireless network?
If you need to find the password on the computer to connect the mobile devices, you can get that information from here.
I Can't Find the WEP or WPA Key or Password for My Wireless Network.
I can send you a password reset for the printer, if that is what you need.
Just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP
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"Neil Smithline" <[email protected]> wrote in message
news:[email protected]...
Two things. First, I'm not exactly sure what password you are trying to
change. The LDAP server's password or a user's password in the LDAP
server. Second, could you please post a stack trace.
Thanks - Neil
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