Changing person who picks up from store

Hi,
I'm currently out of the country, but I want my girlfriend who has my credit card to pick up an order from the store. When I got the email it said I could make this change, but elsewhere it says that has to be done prior to the purchase. It's only a small order, how can I get her to pick up the order?
Best,
Flemming

Hello Flemming,
In-store pickup for BestBuy.com purchases is a great way to ensure that you get your order in the most convenient manner for you. I'm sorry to hear that you've been unable to alter your order so your girlfriend may collect it.
Our friend hockeycanuckjc's assessment is pretty spot on: generally speaking, there is a limited time frame in which your order may be updated to designate a different person to pick it up. Once the order has been acknowledged by the store as ready for pickup, this option can no longer be changed. You may cancel your order and place a new one allowing your girlfriend to pick up the order if you wish. If not picked up within approximately 7-8 days, the order will automatically cancel. I regret that we cannot offer another option for your order.
I am grateful that you wrote to us with your query.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
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