Changing phone button template on default device profile?

I have a default device profile for 7941 that is currently using a phone button template that is one line. What is the impact of changing that to two-line phone button template? Can this be done live, on the fly?

so if i change the default device profile for my 7941's, nothing will happen to the phones until they are reset?

Similar Messages

Button Templates in database not shwn in CUCM admin Phone Button Templates

Hi,
I was looking around the database of CUCM (v8.6), and i have found some gap between the 'phonetamplate' table and the "Phone Button Templates" page. Following items are not shown in the front-end:
StandardCN622
Standard_Cisco_TelePresence_400
Standard_Cisco_TelePresence_200
Standard_Cisco_TelePresence
Standard Usage Profile
Default VGC Virtual Phone Template
Is this normal behavior? Is there any explanation why?

Hi Anthony,
I think there was device pack installed (cmterm-devicepack8.5.1.14059-1.cop).
How does it explain the gap?
admin:show version active
Active Master Version: 8.6.2.23900-10
Active Version Installed Software Options:
cmterm-8961.9-1-1SR1.cop
cmterm-7937-1-4-5-7-SCCP.cop
cmterm-9951.9-1-2.cop
po-locale-de_DE-9.3.3.1000-1.cop
cmterm-7945_7965-sccp.8-3-5.cop
cmterm-9971.9-3-4-24.cop
cmterm-9971.9-0-09-2dev.cop
cmterm-dx650.10-0-2-24.cop
cmterm-8941_8945-sccp.9-3-4-17.cop
cmterm-7945_7965-sip.9-3-1SR2-1.cop
cm-locale-de_DE-8.6.2.1000-1.cop
cmterm-7945_7965-sccp.9-3-1SR1-1.cop
cmterm-7945_7965-sip.9-3-1SR1-1.cop
cmterm-9951.9-0-1SR1.cop
cmterm-9951.9-0-4.cop
cmterm-69xx-sccp.9-2-2-6.cop
cmterm-7925-sccp.1-3-4SR1.cop
cmterm-9951.9-0-1SBE-10.cop
cmterm-9971.9-3-2SR1-1.cop
cmterm-7942_7962-sccp.9-2-1.cop
cmterm-8961.9-3-1-33.cop
cmterm-7940-7960-sccp.8-1-2.cop
cmterm-9951.9-1-1SR1.cop
cmterm-8961.9-0-1SBE-10.cop
cmterm-roundtable-901-super-7.cop
cmterm-8961.9-3-4-24.cop
cmterm-9971.9-0-3.cop
cmterm-7945_7965-sccp.9-3-1SR2-1.cop
cmterm-9951.9-0-09-2dev.cop
cmterm-69xx-sccp.9-0-2-s.cop
po-locale-zh_CN-9.1.1.1000-1.cop
cmterm-8961.9-0-4.cop
cmterm-9971.9-1-2.cop
ciscocm.refresh_upgrade_v1.1.cop
cmterm-9971-repartition-all.cop
cmterm-9971-repartition-4.cop
cmterm-7945_7965-sccp.9-1-1SR1.cop
cmterm-devicepack8.5.1.14059-1.cop
cmterm-8961.9-3-2-10.cop
cmterm-9971.9-0-4.cop
cmterm-69xx-sccp.9-1-1-sr2.cop
cmterm-9971.9-2-2.cop
cmterm-9971.9-0-0-46dev.cop
cmterm-7945_7965-sccp.9-0-2SR2.cop
cmterm-9971.9-0-1SBE-10.cop
cm-locale-hu_HU-8.5.1.2100-1.cop
cmterm-8961.9-1-2.cop
cmterm-bfcp-e.8-6-2.cop

CUCM 6.1 = Phone Button Template Dependencies

Does anyone have a CLI query string built for retrieving phone button template dependencies? I'd like to determine how many unused phone button templates there are, and how many phones use each template.
CUCM 6.1 (or any other version)
Thanks,
Beau

There's the query I used to identify templates with "Individual". These templates are created when you modifiy the line appearance on the device. I had 599 templates I needed to delete or change to device type templates.
admin:run sql select device.name AS Device, phonetemplate.name AS PhoneTemplate from phonetemplate LEFT JOIN device ON device.fkphonetemplate = phonetemplate.pkid WHERE phonetemplate.name like '%ndividual%' order by device.name
Example Output - the devices showing NULL are the phone templates not assigned (no dependency). While the last template is assigned to the DEVICE - SEPAABBCCDDEEFF
device                               phonetemplate
===============          ========================================
NULL                                NotAssigned-SCCP-Individual Template
NULL                                SEPFFEEDDCCBBAA-SCCP-Individual Template
SEPAABBCCDDEEFF       SEPAABBCCDDEEFF-SCCP-Individual Template

7941 Phone Button template on CCM 4.2(3)

Hello,
Has anyone got an overflow error message when trying to ad the customized 7941 phone template on CCM 4.2(3) devpack 3.3?
By default, the standard 7941 phone button template come with 1 Lone and one speed dial, but our environment here need a two-lines phone. While ny other model can have several version customized button templates but no 7941. Please kindly sugest on what I should check in order to acheive adding the 7941 phone button template.

Hello all,
I have let the TAC engineer and Developers took care over the case and they solved this issue for me already. The problem is a missing of line 2 record in standard 7941 Phonebutton SQL table. If you already have your case opened please refer the case number 604361587 to your TAC engineer so he/she can contact the one that took care over my case for the solution.

Error while updating phone button template in CUCM 8.6

Experts,
I'm getting following error while updating phone button template in CUCM 8.6;
Update failed. java.sql.SQLException: System catalog (sysprocbody) corrupted.
Please check the screen shot attached here with.
What could be the reason?
Thanks
Vivek

I'm not a Cisco employee, so I can't do anything with your backup.!
You need to take a backup as a precaution (You should have been doing this anyway) Then you need to call Cisco TAC to get the underlying problem fixed. CalManager is a locked-down environment, and only TAC can get the low-level access needed to fix database problems.
GTG

Creating phone button templates

Can someone point me in the correct direction on how to add additional phone button templates on Call Manager 4.1(3). It is not obvious to me on how to do this in looking over the AXL schema. Thanks

Hi James,
Here you go;
Cisco CallManager Administration Guide, Release 4.1(3)
Phone Button Template Configuration
From this doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803ed6f4.html
Hope this helps!
Rob

Issue defining DN 7965 because using 7965 SD Phone button template on Cisco 7965 VoIP phones

I am having issue with assigning DN7965 to a phone device. Error message indicates that 7965 is already associated and in use. We have associated phone template 7965SD because most our phones are CISCO 7965. Is there a way to overcome this issue ?

Hello, All!
I have continued testing this in my lab and have come up with the following results.
When setting up a new device, TAPS will generate an error if the DN is already in existence across multiple devices.
If replacing a device, you must use the same model device or else TAPS will generate an error.
Unfortunately, based on the above rules, I was unable to utilize TAPS for bulk upgrade of user devices from 7960 model phones to 7965 model phones. However, I have come up with an alternate solution.
Note: This solution would only need to be used in a scenario where you do not want to assign a MAC address before physically deploying the equipment. The below solution provides the flexibility of creating the phone configurations prior to deploying the equipment without having to have all hardware specifically assigned to a user/DN.
Bulk Update Cisco Phones without MAC Addresses
Bulk Admin > Phone > Export Phones > Specific Details (Pull relevant information, DN(s), Description, Owner User ID, CSS, so on…)
Download the file, change to csv, open in Excel
Clear contents of “Device Name” field. Parse through and update other fields if needed.
Save a copy as CSV, upload to CUCM as Insert Phones > Specific Details
In CUCM, create a Phone Template for import
Bulk Admin > Phone > Insert Phones > Choose File > Choose Phone Template > **Important** Select Create Dummy MAC
Run Job
Once job is completed, all 7965 devices will be created with a BAT prefix and dummy MAC address, check Device > Phone to confirm
…When ready to activate
Device > Phone > Search by DN for BAT device
Open device, change MAC address to new 7965 hardware, check “Is Active”
Click Save.
Plug-in 7965 device to network. When the phone comes online and gets past firmware it will pull newly generated SEP config with user ext.
I hope this helps. I appreciate the communities continued assistance.

Change "Share" button email link default behavior of opening in Office Web App

When staff use the "share" button to share documents. The URL link that get's emailed out defaults to opening in the browser Office Web App view. How can we change this so it defaults to opening in the client side application?
The URL that is sent via the link is as such - https:\\server\somelibrary\document.docx?web=1
It's the "web=1" that is forcing the document to launch within the browser. If the URL us adjusted with the web=1 removed, it opens in the client side application as desired. How can we make this the default for any email links sent out via the
"Share" button?
Thanks,
Blair

you can customize the OOTB callout and add your custom check the below post
http://www.learningsharepoint.com/2013/07/08/hideremovecustomize-callout-actions-in-sharepoint-2013/
you can create your own share which sends url with no web=1 parameter
Hope that helps|Amr Fouad|MCTS,MCPD sharePoint 2010

Device Profile Default Problems

I am trying to create a default device profile for extension mobility for a 7961 phone. It is not in there. I see 7960s and 40s but I dont see any 41s or 61s. Any body run into this?

Hi Justin,
You should be able to create "default device profiles" for 7941's and 7961's, have a look;
With Cisco CallManager 4.0 or later, you configure a clusterwide device profile default for each model of Cisco IP Phone that you want to support Cisco CallManager Extension Mobility. The phone takes on the device profile default whenever a user logs in to a phone model for which the user has no user device profile.
To add a device profile default for a phone model, perform the following procedure.
Procedure
Step 1 From Cisco CallManager Administration, choose Device > Device Settings > Device Profile Default.
The Device Profile Default Configuration window displays.
Step 2 Click the Add a New Device Profile Default link. From the Device Type drop-down list box, choose the device (such as a Cisco IP Phone) to which a profile gets created.
Step 3 From the User Hold Audio Source field, choose from the drop-down list box to specify the audio source that plays when a user initiates a hold action.
If you do not choose an audio source, Cisco CallManager uses the audio source that is defined in the device pool or, if the device pool does not specify an audio source ID, the system default.
Tip You define audio sources in the Music On Hold Audio Source Configuration window. For access, choose Service > Music On Hold.
Step 4 At the User Locale drop-down list box, choose the locale that is associated with the phone user interface.
The user locale identifies a set of detailed information, including language and font, to support users. Cisco CallManager makes this field available only for phone models that support localization.
Note If no user locale is specified, Cisco CallManager uses the user locale that is associated with the device pool.
Step 5 At the Phone Button Template field, choose the appropriate phone button template. The phone button template determines the configuration of the softkeys on Cisco IP Phones. Leave this field blank if the device pool contains the assigned softkey template.
Step 6 If the phone model supports the Cisco IP Phone Expansion Module 7914, Cisco CallManager displays the expansion module field.
a. At the Module 1 drop-down list box choose one or zero 7914 14-button expansion module.
b. At the Module 2 drop-down list box, choose one or zero 7914 14-button expansion module.
Step 7 To configure Multilevel Precedence and Preemption (MLPP) information:
Step 8 Click Insert.
The device profile displays in the Device Profile Default pane.
Step 9 Click the Subscribe/Unsubscribe Services link to add the Cisco Extension Mobility service to this profile.
The Subscribe Cisco IP Phone services window displays.
Step 10 From the Select a Service drop-down list box, choose the service that you added in the "Adding the Cisco Extension Mobility Service" section.
Step 11 Click Continue.
The window displays the service that you chose.
Step 12 Click Subscribe.
The service displays in the Subscribed Services list.
From this doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008055af4c.html#wp1209085
Hope this helps!
Rob
Please remember to rate helpful posts.....

Call Manager Device Profile - Change Product Type

Does anyone know if you can change the product type in the device profile once it has been created.
Example: Profile was a 7960 now we want to migrate the profile to a 7962.
Thanks

Hi,
I don't see an option to do so, however you can check the 'Extension Mobility Equivalency' feature as it is quite useful in such scenarios:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_6_1/ccmfeat/fsgd-861-cm/fsem.html#wp1386088
Extension Mobility Equivalency
Cisco Extension Mobility (EM) equivalency eliminates the phone-model dependency of phone button templates. The following factors determine the model equivalency among the various phones:
•Various features that the phone models support
•Number of buttons that the phone models support
EM equivalency supports these features for the Cisco Unified IP Phones:
•Feature Safe on Phone Button Template—Phones can use any phone button template that has the same number of line buttons that the phone model supports.
•Size Safe on Phone Button Template—This feature allows the user to use any phone button template that is configured on the system.
Cisco Unified Communications Manager enhances the existing Extension Mobility (EM) equivalency mechanism to work across phone types as follows:
•Feature Safe on Phone Button Template—For both SCCP and SIP protocols, the following Cisco Unified IP Phone models support the Feature Safe feature: 7931, 7941, 7941G-GE, 7942, 7945, 7961G-GE, 7962, 7965, 7975. For the SIP protocol only, the following Cisco Unified IP Phone models support the Feature Safe feature: 8961, 9951, 9971.
Note Be aware that the Feature Safe on Phone Button Template feature does not support using an EM profile that is configured for a newer model on the Cisco Unified IP Phone 7960 or 7940.
•Size Safe on Phone Button Template—For both SCCP and SIP protocols, the following Cisco Unified IP Phone models support the Size Safe feature: 7906, 7911, 7931, 7941, 7941G-GE, 7942, 7945, 7961, 7961G-GE, 7962, 7965, 7975.
HTH
Manish

Name Dialing and Find button in Device Profile

I have two questions.
1. How do I enable "Name Dialing" option in CUCM 8.6, I dont have that option in End user Configuration.
2. How do I have "FIND" button next to Phone Button Templet in Device Profile configuration window.
Thanks

Name dialing not even sure where you got that screenshot, I also don't have it
Find is only available when you have so many phone button templates and they cannot be shown in the dropdown.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

Get device profile

Hi,
Just wondering if it is possible to get device profile given any device criteria. I have only found getDeviceProfile in AXL which requires a profile name. I have not found any table relations in the documentation, for the SQL route, either.
My scenario is I have a list of devices and I want to get a device profile for each device to determin who has logged in and what the current directory number for the device is (for hotdesking purposes)
Many thanks for your time,
Ben

Device Profiles are stored in the device table. E.g. you have your autogenerated device profile (generated when you enable extension mobility and select "use current profile") - named ADP + MAC Address of the phone. The user device profiles are also in there, and named as they are in the appropriate ccmadmin pages (the same name you need to plug into getDeviceProfile).
However, if I understand what you want to do correctly, you're going the wrong route. The extension mobility API allows you to query who is currently logged into a phone. From that, you can get a list of deviceProfiles for the user (getUser command), and from that you can get getDeviceProfile. If the user has multiple profiles, you can then look at the directory numbers on the profile, and compare them with the directory numbers currently on the phone to pick the proper profile (or if all profiles have the same DNs, you need to find a uniquely distinguishable property between profiles... and search for it on the current phone (getPhone).
There's no record which device profile is currently applied on a certain phone.
CCM 5.0 and above have the notion of a default device profile - which you can extract via SQL, but there again, there's no direct way to identify which profile has been loaded onto a phone.
I suspect EM works as follows: once you log in, it saves the current phone settings in the ADP + MAC address device profile in the device table, then loads the selected device profile, and applies all the settings to the phone config (the SEPxxx entry in the device table), then the phone restarts, and voila, you're logged on. When you log out again, the settings from the ADPxxx profile are loaded and re-applied to the phone. That would also explain why it's not possible to make modifications while somebody is logged in (not that it's technically impossible.. it's just not as straightforward because a lot of parameters that will show up when you access the phone actually belong to the user's device profile, and not to the phone itself).
AXL also has two parameters, the loginUserId and ownerUserId parameters for getPhone.. the former is which user is currently logged in, so that's the alternative to using the EM service to query which user is logged into a specific phone.
Or, you do it via SQL, the query is as follows: select LoginUserid from device where name = '" + deviceName + "'"

How can I sync my photo contents in iPhoto on my iMac to my new iPAD's iPhoto? I follwed all the instructions on manuals for both iPAD and iTunes re syncing, but I cannot find "phone button" under Device name on iTunes page. Please help! Thanks!

I follwed all the instructions on manuals for both iPAD and iTunes re syncing, but after physically connecting iPAD with iMac with USB or via WiFi I still cannot find "phone button" under Device name on iTunes page. Please help! Thanks!
I have been creating a photo book using a lots of photographs on iPhoto, and then I took another photos by using new iPAD which I want to integrate with the original album/book on iMac. I was able to import them from iPAD's iPhoto to iMac's iPhoto. However I cannot import or transfer or sync anything from iMac's iPhoto to that of my iPAD.
So my iPhoto page on iPAD contains only 3 or 4 newly created albums, and no other info. That means no syncing....
I am supposed to be able to work on this project on either of these iPAD and iMac, correct?
I am puzzled. I appreciate for your advice and help.
Thank you!

It doesn't appear under the iPad device on the left-hand sidebar of iTunes, you need to select the iPad device on the sidebar and then select the Photos tab on the right-hand side of iTunes e.g.
And then on the right-hand side :

I just installed itunes 11.1.5.5. Now the format in Itunes is changed. when I am trying to add music to my iphone, there is no longer an add button under the Iphone device. Why did they have to change this? Can anyone help, Im tryiong to add music.

How do you add musci to the Iphone? I just installed itunes 11.1.5.5. Now the format in Itunes is changed. when I am trying to add music to my iphone, there is no longer an add button under the Iphone device. Why did they have to change this? Can anyone help, Im tryiong to add music.

Correct. When you purchase devices, they would have stated the OS they needed to work, on the box. This can be overlooked, but it is very important to check when purchasing.
You current OS, is so old, that they technology build into the new devices, is not something your OS understands. It didn't exist when your OS was created, and therefore you need to upgrade the OS to work with the newer technology of these devices.
10.6 software is not downloadable. You must purchase a DVD disc. You can order it from the on-line apple store
- http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard.

Change Default Color Profile in New Image Document ?

I've looked and looked, and even Googled. Anyone know how to change the default color profile when you start a New image file? In CS5 mine defaults to sRGB (Under the Advanced drop down) but my CS6 is ProPhoto RGB which means I have to change it manually nearly every time I paste an image copied via right click in a web browser.

I think it the same on windows. If I copy things to the clipboard with Photoshop that the document profile seem to be used there when I do a paste there are no color issues. However if I use Prtscn or Alt+PrtScn to capture screen content. I'll see that the colors are wrong when I paste the clipboard into a new document if my default color space is not sRGB. Then I need to assign sRGB to the document to correct the colors.
If I paste a screen capture into the current document the color can be very off and I will not get a prompt on the color mismatch. Therefore I don't think a screen capture has any profile associated with it. And of course the screen has a much lower resolution then the images I edit. So there is also a big size difference. Here is one scaled to 100% zoom after the paste. You can see both the color and resolution difference. This capture was assigned to sRGB so you will see what the screen looks like after the paste and zoom to 100%.
Message was edited by: JJMack

Changing phone button template on default device profile?

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