Changing Provider Name in Public Site Manager

Is there a way to update the provider name that shows up throughout the site? I am unable to find anywhere in the Manager that I can do this. Thanks,

To change the display name of your site, send an email to [email protected]
-Thanks

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I Tunes U Public Site Manager not updating Provider-Hosted Feed

1. This morning I deleted a Provider-Hosted feed from the collections.
2. I edited the file changing the feed graphic and the <itunesu:category itunesu:code=”000” />. I used 3 or 4 variations of 3 and 6 digit codes in the item. I wanted to see how the i Tunes U Public Site Manager was using the tag.
3. The rest of the items were not changed.
4. Code checked at feed validator--valid.
5. Opened iTunes Public Site Manager > Collections > Add Collections.
6. Feed added. Only showed up in Business Category although one item was tagged 100.
7. Deleted feed again. Repeated 2 - 5. The interface moves like there is something happening,
then the page refreshes and there is no new feed in the list - collections page.
8. Rechecked with feed validator. Repeated Step 5. Same issue.
9. Changed feed name, rechecked with feed validator, repeated step 5. Same issue.
(Feeds appear to upload but are not listed.)
10. Thinking perhaps a cookie issue I changed machines and had the same results.
11. Currently we cannot add any Provider hosted feeds.

We are investigating the slowness, but we haven't been able to reproduce the situation where you cannot add "Apple-Hosted Feed". While we continue investigating, we wanted to let you try this again to see if you can get thru this time. Perhaps the issue had something to do with the condition particular to the time period. Can you give it a try and let us know?

Did the banner image guidelines for Public Site Manager changed this week?

The guideline example illustration used to have the Provider Name underneath the Page Path (breadcrumb) on the top left of the banner image. What happened? We published our site (Fashion Institute of Design & Merchandising) on Monday and now the Provider Name's gone and our layout is off. Looks like the image is placed lower and some of the description text is covered by the section. Take a look at these universities(U of Arizona, Full Sail U, Carnegie Mellon U,Brock U, and Albert Einstein).

iTunes U Public Site Manager no longer displays the second level provider name heading in the upper left corner of your provider page. While removing the second level provider name heading, additional space was also removed from the page, causing existing banners to overlap feature boxes. The iTunes U Team has fixed this issue and restored the previous page layout. Review "Understanding provider page image guidelines" to learn more about customizing your provider page.
-Thanks

Need to move old private site to public site manager

Rutgers would like to move all or at least most of the content of our old private site to public site manager. How do I do that?

In Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
For opening your domain file in Lion or to switch between multiple domain files Cyclosaurus has provided us with the following script that you can make into an Applescript application with Script Editor. Open Script Editor, copy and paste the script below into Script Editor's window and save as an application.
Just launch the application, find and select the domain file you want to open and it will open with iWeb. It modifies the iWeb preference file each time it's launched so one can switch between domain files.
do shell script "/usr/bin/defaults write com.apple.iWeb iWebDefaultsDocumentPath -boolean no"delay 1
tell application "iWeb" to activate
You can download an already compiled version with this link: iWeb Switch Domain.
WARNING: iWeb Switch Domain will overwrite an existing Domain.sites2 file if you select to create a new domain in the same folder. So rename your domain files once they've been created to something other than the default name.
OT

Locked out of Admin Acct in Public Site Manager

While trying to set up our Course Manager I managed to lock myself out of my Public Site Manager.
The last thing I did was follow some directions in the discussion forum that told me to add my Admin name as a Contributer in the PSM which I did, now when I try to log in as an Admin I get tossed into this loop.
Your Apple ID provides you with access to more than one site. To sign in, select a site name in the list below.
site.edu
site.edu
Both of those links bring me back to the main log in page where I get a message that says
Service temporarily unavailable
This has been going on since Friday. I reached out to our Apple iTunes U rep, and have not heard back from him.
Any advice from the community?
Thank you!

My issues was resolved by a Apple iTunes U manager, it was a back end issue.
I'm back into my site.

Logging in to public site manager.

I am unable to log in to site manager? It says my apple id is invalid, however, I can log in to the itunes store with that account. I was able to get in and change my theme, etc, but cannot log in to public site manager and add users. I'm so confused!!!! How can I get an email re-sent to the manager of our iTunes U site? When I first log in, it takes me to itunes the store and I can change my theme, etc and I finally appear in the store. I was able to add another user as an admin to create a course, but my institution and my course never appear in itunes U?

Launch the Keychain Access application and search for the server name.

Cannot load some collections pages in iTunes U Public Site Manager.

I cannot edit the collection feed page in the iTunes public site manager for Concordia University.
I get a blank page like the one kylaj posted in http://discussions.apple.com/thread.jspa?threadID=2759827&tstart=0
http://i56.tinypic.com/21n4iso.png
The four collections from Concordia University that are unavailable:
Congress 2010 - Audio
Congress 2010 - Video
Marianopolis Speaker Series - Audio
Marianopolis Speaker Series - Video

Thanks Syd.
Dear Apple engineers,
Most of the information is in my original post
site name: Concordia University
site domain: itms://deimos3.apple.com/WebObjects/Core.woa/Browse/concordia.ca-dz
collection names:
Congress 2010 - Audio
Congress 2010 - Video
Marianopolis Speaker Series - Audio
Marianopolis Speaker Series - Video
I may be providing the wrong information, but that only because I don't understand the nomenclature as it pertains to the iTPSM.

Public Site Manager Required to Publish?

Currently our site is stuck in the pre-approved status. My quess is that it's waiting on categories to be assigned, but will the site need to be converted to the Public Site Manager to be included in the iTunes store?

I thought it was taking forever for our site to be approved too. I logged into the private site and went to 'Edit Site Settings', which is where I originally submitted our site for inclusion in the iTunes Store, and there was a message waiting for me there. You may want to check there if it's been a month or two. Once I followed the steps provided I was able to access the Public Site Manager which is a whole other beast designed to manage the Public site separately. Once I completed the steps waiting for me, the message disappeared so I can't tell you exactly what it said (it's been a while too, sorry). Hopefully you have something waiting to prompt you into the next phase. Good luck!!
~Nikki

Custom Categories in Public Site Manager

Hello,
I'm currently working on transitioning our school's site using the new Public Site Manager. I understand how tagging works, building collections, categories, and tag lists. However, I've been unable to create custom categories so I'm able to best organize our content. I've read the admin guide. I keep coming back to 'How to Categorize Content' and 'Specifying an Initial Category and Sub-category', however, can't seem to find how to create my own categories. Am I overlooking instructions for customizing categories so I can properly tag our content? Any assistance in getting to this point would be amazing.
Thanks!!
Nikki

Ok, so I finally figured this part out. Go to 'Collections' and properly tag all of your content. Then go to 'Pages' and under 'Provider Page', click on the title of your institution. Under Text Lists choose to 'Add List'. Click the gear icon to edit. Give your tags a title and select everything you want to live under that section. The tags will move from 'Tags' to 'Selected Tags'. Choose Done. Now I have what I was referring to as Custom Categories, these Tag Lists appear in addition to the default categories Apple makes available to you. If you have any tags that aren't associated with a Tag List they will appear at the bottom of the 'Pages' page and it will show an 'Inactive' status for each specific tag that isn't properly associated yet. It was kinda freaking me out that there was a message saying that the following pages are inactive or scheduled to be deleted. You just need to follow through with creating a Tag List for them. I think getting used to the new terminology was hanging me up a little bit, but slowly it's all starting to make sense.
I hope this helps some of you out there who are also getting started.
~Nikki

I cannot Publish my site after using the Publish Public Site Manager. An error, with no explanation is returned.

The problem we’re having has to do with transitioning our existing Easter I Tunes U site over to an iTunes U Public site as the instructions below tell us to do.
-          I can access the itunes U Public Site Manager fine with my ID.
-          I was able to make some changes to our existing site to get it ready for publishing it to the iTunes U public site format.
-          I can preview our existing site as a new Public Site fine from within the Public Site Manager application.
-          However, when I try to Publish it I get an error that says :   An error has occurred during the publishing of your content. Try again
Looking for some support to tell me what we’re not doing correctly to migrate our existing site over.
Nick
From: Jay McSweeney [mailto:[email protected]]
Sent: Monday, October 10, 2011 9:07 PM
To: Messina, Nicholas A. (Media Services)
Subject: Re: iTunes U
Nick
Here are the answers
Eastern CT State University is no longer in the iTunes U directory .    r
The have not migrated their site to iTunes U Public Site Manager. Starting June 2010 we notified all iTunes U site administrators for any site in the iTunes store that they would need to migrate their existing site to iTunes U Public Site Manager in the future. In Feb. 2011 we notified them that the deadline for migration would be April 2011 and that if they had not migrated their site would no longer appear on the list.
For Eastern CT State University to return to the list, they just need to transition over to an iTunes U Public Site Manager based site. Information on how to do so can be found here -http://deimos.apple.com/rsrc/doc/UsingiTunesUPublicSiteManager/CommonQuestions/c hapter_14_section_2.html#//apple_ref/doc/uid/iTUPSM-CH5-SW2

Nick Good ?uestion!
I am the New Admin for The University of New Orleans, and after reading the response to your initial question I think we fall into the category of needing to migrate to Public site manager. But looking at the tutorial which is mainly text, I cannot follow the instructions. Do you have a screen shot of what step two because I cannot find the " iTunes U Public Site Manager in the Tools area."
Thank you!
Message was edited by: LimonNoire

Cannot Log into Public Site Manager

Hi all,
I am the primary administrator to our iTunes U account. I can log in via the iTunes U store and see/change our iTunes U channel. However, I cannot log into our iTunes Public Site Manager. I am trying to set up our initial collections and would like to use the Public Sitel Manager.
I tried logging in through this portal.
http://sitemanager.itunes.apple.com/
Best,
Scott K.
West LA College

Scott;
Apple monitors these discussions. Perhaps they's respond to this tread. You might also try sending a detailed email to the following address:
[email protected]
All the best to you...
Syd Rodocker
Apple iTunes U Administrator
Tennessee State Department of Education
Tennessee's Electronic Learning Center

New public site manager? and what happened to tabs?

I have received the iTunes U activation email and I am about to start building our iTunes U site. When I went on the iTunes U course a few months ago the layout was very different. I understand there is a new layout and that this has something to do with the 'Public site manager' - could someone explain?
My big concern is that I have multiple rss feeds for our public lecture series. We have over 1000 public lecture podcasts, videos, slides, transcripts etc. Since they're basically all the same 'course' I have multiple rss feeds for each media type e.g. audio, video, slide-audio, transcript(pdf) and slides(pdf). The rss feeds are split by year and there's another bunch of feeds for the latest 50 items. I was planning to create a course for each year and the latest 50 items and use the tabs to display the different media types. How can I do this using the new layout? It feels like I have fewer options in the new layout. The course titles are truncated on the homepage so how can I differentiate so many different feeds that are essentially the same 'course'. The only option I can see is to use the cover art to somehow display the year and media type for each feed else I'm just going to get a bunch of icons and titles that look identical.
Any help or advice would be much apprciated.
Tom

Please ignore these questions - I have now watched the public site manager video webcast and I'm now up to speed. http://deimos3.apple.com/WebObjects/Core.woa/Browse/new.duke.edu.1302914143.0352 7899686.4285944238?i=2057081390
I have to say I am not happy, not happy at all. We've just spent six months building a media CMS and publishing system much of which was built with the 'old' iTunes U layout and information architecture in mind. We're now going to have to do some major revision work before we can launch.
Specific annoyances -
1. The tabbed layouts we’re great for bunching together different media types and while I understand the logic behind ditching the tabs the new layout doesn’t really work for me. The collection titles are truncated on the homepage, how are people going know what the collection is let alone distinguish between variants for video, audio and hd video?
2. pdf documents are now supposed to go in with the relevant podcast or video feed. It is virtually impossible for us to do this using our media CMS. We can publish pdf's as a separate rss feed for each collection and/or we can bunch everything together (audio, video, pdf etc) into a single rss feed but we can't put the pdf's into a the rss feed for audio, and video and hd video.
3. The ability to upload images for individual collections rather than pulling the image from the rss feed was a really useful option. With the truncated collection titles on the homepage and the lack of tabs, the collection images become even more important because they're the only place where you can display the media type or collection variant (year, term etc) on the homepage. Our media CMS will put an image in an rss feed but if we publish variants of that feed e.g. for a particular year, term or media type it will use the same image for all of them. So now instead of a unique image for each variant of a collection we're will have to use a stock image making it impossible for users to distinguish between variants of a collection.
3. Is possible for the speaker/author name appear in the individual podcast/video listing? All the listings I've seen that use the new layout omit this information. This assumes that every item in a collection is presented by the same lecturer/speaker . Our public lecture series has a different speaker for each event, some of these are very high profile people and users will be looking for the name of the speaker not necessarily the name of the event.
These things combined really limit our options, in fact I'm scratching my head wondering how we're going to get around some of these problems. Grrrrr. </rant ends>

Can I register iTunes U Public Site Manager using US Virtual Office Address?

Can I register iTunes U Public Site Manager using US Virtual Office Address?
I am from Indonesia and really wants using iTunes U to distribute our course and materials to our student who using ipad/iphone.
We are an Education Organization that provides a free education material to k-12 in Indonesia.

Sorry but no. Your institution must be actually in one of the countries where iTunes U is available. You would need to enter into a service agreement with Apple and they would almost certainly reject your application once they learned that your institution is actually in Indonesia.
Regards.

ITunes Podcast Site Manager vs. iTunes U Public Site Manager

The link for help files for the iTunes Podcast Site Manager goes to "Using iTunes U Public Site Manager". There are significant differences between these two iTunes administration sites. I need help for iTunes Podcast Site Manager, not iTunes U Public Site Manager.
Specifically I need to set media types for our shows, and since a change to the iTunes Podcast Site Manager interface, I've not figured out how to do it. The instructions (from "Using iTunes U Public Site Manager") say you do it on the Collections tab. There is no "Collections" tab at the iTunes Podcast Site Manager.
Anyone know how I set media types in the iTunes Podcast Site Manager?
thanks - john

I'm afraid I don't know anything about this: it doesn't appear to be relevant to ordinary podcasts. Is this an iTunes-U matter? - perhaps that forum would help.
https://discussions.apple.com/community/itunes_u/managing_itunes_u_sites

ITunes U Public Site Manager Application

I did not put a high enough supervisor for the Public Site manager as we are a k-12 school and high managers would have had issues even knowing how to access a course, let alone be in charge, but I have been rejected. How do I apply again?

Duncan,
I appreciate your willingness to help. The site can be found here:
http://deimos.apple.com/WebObjects/Core.woa/Browse/education-maine.gov
I am the site administrator, and I want to add content to an existing collection. I have been adding content to existing collections since the site was created several years ago, but since the recent June 1 update to the Public Site Manager things have obviously changed and I cannot seem to find a way to add content. Maybe I am missing something obvious, but I can't seem to figure out how to do this.
As a work around, I created a new apple ID and added it as a "user" and then as a "contributor" to the collection I want to add content to. I then logged out and then in again as this new contributor, and I was able to add the content as before (the update). I was hoping that I would be able to log in as the administrator and upload content without having to use another login.

Changing Provider Name in Public Site Manager

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