Changing rescue email address
How do I change my rescue email address
Hi varneyj,
Thanks for visiting Apple Support Communities.
Here's how to change your rescue email address:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Cheers,
Jeremy
Similar Messages
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Please help me !!! How can change Rescue email address for reset security questions ...
ThanksIf you're able to supply two of your security answers, click here. If not, you cannot and need to contact Apple.
(115327) -
had to change rescue email address but the security section still uses the old address how do i correct this
1. Sign out of old ID
2. Sign in with new ID
Settings>AppStore>Apple ID -
HT1918 change rescue email address
I can see how I change my primary email address in my apple account - but how do I change 'rescue' email address ?????????
You can do it through My Apple ID: http://appleid.apple.com
Click "manage account" on the right. Sign in. Click "password and security."
You can change your rescue email address after you answer your security questions. -
I phone 4s how do I change rescue email address?
How do I change my rescue email address? I can't find a way to do it on the Apple ID website?
I googled it and got my answer...not sure if it is useful to have or not
since I am synced with my computer on Gmail. Thanks anyway. I'm not sure
how to stop this conversation. -
HT5621 Change rescue email address
How do I change my rescue email address on an Iphone 4?
You do this at http://appleid.apple.com - click 'Manage your Apple ID'. Click 'Password and Security' in the left sidebar. You will need to answer two security questions you've previously set to get in, and then you can edit your rescue address. Click 'Save' at bottom right when done.
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HT5312 change rescue email address
How do i change my rescue email addres?
I dont remember the password of that email.If you're able to correctly answer two of the questions, use the instructions in the article you asked this question from. If not, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100059) -
i am giving up my primary email address. i want to use what is now my rescue email address as primary. what steps do i take?
You will need to remove the address as your rescue email address first, which you can do by logging into your account via http://appleid.apple.com, selecting the Password & Security section and answering the security questions.
Changing rescue email address : http://support.apple.com/kb/HT5620
You can then try putting it as your primary email address, which you can do either via that site, by tapping on your id in Settings > iTunes & App Store on your phone and logging into, or via the Store > View Account menu option on your computer's iTunes. If you don't do it directly on your phone you might then need to log out of your account by tapping on it in Settings > iTunes & App Store and then log back in with the updated version.
After changing your primary email address : http://support.apple.com/kb/HT5796 -
How can I change my primary email address to the one that I use for my rescue email address?
I no longer use the email address associated with my apple ID account and the rescue email address I used is now my primary email address for everything, since it its not allowing me to just simply change my email address since its my rescue email address i want it changing to, can it be done and how?! :S Thank you!
You will need to remove it as your rescue email : log into your account via the 'manage your apple id' button on http://appleid.apple.com, select the 'Password And Security' section on your account's screen, and answer the two security questions that show - you should then be taken to another screen where you can change or remove your rescue email address.
Then try logging out of your account and then log back in and see if you can then use it as your primary email address. -
I am trying to change my Apple ID. Try to do this I keep getting an error message saying ‘This email address is designated as your rescue email address and cannot be used as your Apple ID or Primary email address. Please choose another.’ The email address that I want to use did use to be my recovery email but I have changed it, so that address is no lonegr associated with my account. I do not understand why I cannot use it as my Apple ID now. Can anyone help?
Contact iTunes customer support for assistance.
-
HOw do I change my rescue email address? I want to change my Apple ID and it's telling me that it can't be the same as my rescue email , even though I have already deleted "alternate email address"
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities -
i want to switch my user id with my rescue email address, how can i change my rescue email address to something else to free that up?
Hi EllaBella0902,
Welcome to the Support Communities!
The information below may be able to answer your questions about how to change your rescue email address:
Manage your Apple ID primary, rescue, alternate, and notification email addresses
http://support.apple.com/kb/HT5620?viewlocale=en_US
Before you make any changes, you may want to review the information in the Frequently Asked Questions section of this article:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
This article explains how to update the information in the various services that use the Apple ID if you change it:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
Cheers,
- Judy -
How can I change my rescue email address to retrieve my security question answers?
Help me! I try to download songs from my phone and a message keeps popping up saying since this is my first time downloading from this device I need to verify my identity by answering my security questions. It's not the first time I've downloaded music from my phone and I can't send my questions to my rescue email because I dont remember whose email address it is. How do I change it?
You need to either answer your security questions or remember your rescue email address to check it. Afte that you will need to contact Apple account security to reset your password (after proving you are who you say you are).
-
I am trying to change my primary address for it has been compromised. The email address I am trying to change it to is my "rescue" email address. How do I change my primary email address to my rescue email address? can I delete my rescue email address so I can use it as my primary?
You will have to delete your rescue email address first, then go back and change your primary.
Source: http://support.apple.com/kb/ht5312
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. -
Why can't I change my rescue email address for my apple ID account?
The email address I would like to use as my current rescue email address used to be my alternative email address. I switched my alternate email address, but it still won't let me set it as my current rescue email address. It is an icloud account. When I did the same thing with my gmail account (took it off the alternate and changed it to the rescue) it worked. Is it just the icloud account that doesn't work? My gmail acccount used to be an alternate address too.
Frequently asked questions about Apple ID
http://support.apple.com/kb/he37
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