Changing securities questions answers

Why is it you asked for a security question, and we give the only knowing answer and we or told it wrong.WHY?
I have been asked to provide two securities question, I provide the only possible's answers, and you tell me My answers are wrong. I have gone all over the Apple support sites trying to get an answer and try to change the questions be I have not received any results. I have checked for any calpitaizations and that don,t come in to play
frank

You are talking to fellow users here on these forums, you're not talking to iTunes Support or Apple.
To reset your questions/answers, if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

Similar Messages

  • Changing security question answers

    how do i change security question answers in i forgot them?

    Take a look at this:
    http://support.apple.com/kb/HT5312

  • HT1918 how do you change security question answers

    how do you change security question answers, because i do not remember the answers it wont let me purchase anything on my new computer

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

  • Change security question & answer programmatically

    Hi all
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    Please could someone help point me in the right direction here?
    Thanks
    Stuart

    I also faced the issue for almost every Web-Channel project I have and I currently have again the same issue.
    These are the main technical issues
    1) The Logon module is not provided with the source code, so knowone can use the NWDS to download the project from the NWDI and modify it as required. 
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    3) There is almost no extension mechanism to include some own logic as example to validate provided details such as the business partner.
    To change the look & feel of the component, you have to modify the logon module directly on the J2EE instance by replacing the relevant JSP files .... already quite strange. but it is getting less professional as this method is actually the recommended method if you follow the OSS notes!
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    As I currently have also the security question requirement, I will solve it as follow
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  • Recovering/changing Security Questions/Answers on iTune Store account

    How do you recover or change forgotten security answers/questions?

    You can change the security questions on
    https://appleid.apple.com
    If you'll forget the answers, best to contact support.
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  • HT1911 How do I change security questions / answers

    I know my password but I forgot my security question answers. how do I reset them

    If you already have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • I forgot my question answer

    I forgot my question answer, and now i tried to changed it trough reset e-mail. however, i'm not received any e-mail either that my icloud e-mail or alternate e-mail.  so, how can i changed my question answer?
    for your information, i using ipad and iphone in same account this problem happen when i tried to download apps trough my iphone and suddenly it ask for safety question. its doesnt occur in my ipad when i download the same aplication and its downloads just fine. please help me

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (93939)

  • Security Question/Answer Confusion

    So basically I've forgotten the answers to my security questions. I want to change the questions/answers again but I can't even do that without answering the questions I already have set. It's really frustrating, and I don't know what to do. I keep clicking the thing that says, "Send reset security info to..." but the email that it has isn't even the email I use anymore. I can't even change THAT without answering the security questions. Can someone please help me?

    Call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.

  • Hi i cant remember securities questions. i want change but in mange of apple id is not possible

    hi i cant remember securities questions. i want change but in mange of apple id is not possible

    account security
    Please call apple @ 1-800-694-7466
    ask for the account security team
    you may want to add a credit card to your iTunes account  before calling; so they will have a way to verify your identity.
    Peace, Clyde

  • HT5624 I forget the answers of my securities question ,can you help please?

    I really want to change my password because somebody else it's using and I can not change it because I forget the answer of securities questions ,help me please

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • How can i change the email address that the new secuirty questions answers get sent to, it is the wrong address and i can not change it. please help

    Hi
    i bought the itunes music credit, and when tried to redeem it asked for my ID, i have put the details, then it asked for the security questions answers, which i can not remember. when i try to reset, the email get sent to un unknown email address which i dont own... i tried everything to update my email addresses and its still not changing. i dont know how this weird email got there, i dont own it....
    please help!!!
    thanks,
    Nawrus

    You won't be able to change the rescue email address on your acocunt until you can answer two of your questions, if you don't recognise the address then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I just put 55 dollars in my account and i cannot remember any oof my questions and it will not let me change the questions or answers. can i some how switch my money to a new account?

    i recently purchased a new iphone 5 and it has locked me out from my account because i do not know my security questions, can i transfer the money into a new account or change my questions... i have been locked out from changing my password and other things for the next 8 hours

    Hello there, hcheslynn.
    The following Knowledge Base article provides a great resource for what to do next after changing your Apple ID:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796
    Particularly for your case:
    iCloud
    iOS 6 and later: Go to Settings > iCloud.
    If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
    If you're still signed in with your previous Apple ID:
    Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
    Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
    If you still get prompted for your old Apple ID's password, the following article provides some additional troubleshooting steps:
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/ts5223
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I'm unable to change my security question answers.  It keeps asking me for the answers and I don't know them!

    I'm unable to change my security question answers.  It keeps asking me for the answers and I don't know the answers.  I've reset my password 2x and it still won't let me change the answers.  Help!!

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

  • How do you change your security question answers?

    how do you change your security question answers?

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions.
    (104040)

  • TS1424 how can you change your scurity question answers if you forgot the original ones

    how can i change my scurity answers when i forgot the original answers

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104495)

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