Changing the Purchasing grp in SOCO

Question

Hi All,
we are on SRM 5.O ECS
We have plan driven procurement, PS based reqs flow in to SRM for further procurement process. As per standard criteria , for a certain matgrp, purgrp, external requirements flow in to SRM. At this time, we have asterik maintained for extended attributes for product categories for all the purchasing grps.(1 pur grp = 1 User). But for one  user we maintained product responsibilty with the special product categories, in addition to the asterik in extended attributes. Technically, when backend reqs flow in SRM they end up in SOCO after the SC is approved. Now the problem is, user who had the responsiblity for special product categories, left the organisation. At this time other, other pur grps add it to there work area by searching. But the problem is we cannot marked it as completed, beacause user is no more with the organisation.
Is there a way, to assign this responsibilty to another active user, who there after can mark it complete whenever required.
Does maintaining the same products to a new user, in product responsibility, take care of the issue.
Please throw some light on this issue!!
Krishna

Answer 1

Try to use the "Redistribute Workload" functionality, where you can select the documents by the purchasing org / group. And then re-assign those selected documents to the desired new purchasing org/group. After this operation, the users in the new purchasing group should be able to see the requirements in their worklist in SOCO and complete them if necessary.