Changing user name on email account on blackberry curve

Hi, new to this so excuse me if i'm being a bit dumb.
My ISP has moved my email account to an imap server. The email now has a different username and password, although still the same email address. the emails are now not coming through to my blackberry curve 9300. I've tried to change the user name (in settings, email, login info) but it won't let me edit the field. Should i delete the whole account and start again? They are coming through on my 02email address but that's not  very useful to me.
help!
thanks

Hi kates123 and welcome to the BlackBerry Support Community Forums!
I would recommend removing then re-integrating your email account from the email setup.  The BlackBerry® Internet Service will gather the proper information during integration.
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Similar Messages

  • Can´t set up private email account on BlackBerry Curve 8520

    Hi,
    I have BBerry Curve 8520 and when tried to set up the email accounts (I don't have enterprise account), the only option I have is the Enterprise.
    I have followed the steps on 
    http://docs.blackberry.com/en/smartphone_users/deliverables/14928/Set_up_an_email_address_611669_11....
    but on element 2) the only option that I have is 
    I want to use a work email account with a BlackBerry Enterprise Server
    BlackBerry 8520
    v5.0.0.1036 (Bundle 1682) Platform 5.2.0.104
    Any suggestion or have any one seen this before?
    Thanks in advanced.
    Solved!
    Go to Solution.

    Hello!
    To use the proprietary BB services (including Push email capability, BBM, etc.), you must have an adequate data plan from your carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a Push-email enabled BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), your BB-proprietary services will function (e.g., you will have Personal/Internet Email added to the email setup wizard, your BBM will function, etc).
    http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
    With hundreds of carriers in the world, each with dozens of different data plans, it's impossible to tell you specifically what any service plan might actually provide. Only the carriers can answer that question. The best thing to do is to decide what services you desire, and then talk to your carrier about obtaining (from them) a data plan that enables what you desire.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Cannot set up email account on blackberry curve 9360

    Although I can surf the net, I am unable to set up an email account. I don't understand why it is an "enterprise account". What does this mean? I simply want to set up a hotmail account on this mobile. I already have a hotmail account on my laptop and all I want to do is to be able to send and receive emails on the Blackberry. I cannot get past the requirement to enter an Activation Password. When I enter my normal password here it goes off trying to acquire a service connection. Eventually a screen says "Activation request failed. A service connection is unavailable. OK.
    Setting up my iPhone was easy compared to this. What am I doing wrong?

    Although I can surf the net, I am unable to set up an email account. I don't understand why it is an "enterprise account". What does this mean? I simply want to set up a hotmail account on this mobile. I already have a hotmail account on my laptop and all I want to do is to be able to send and receive emails on the Blackberry. I cannot get past the requirement to enter an Activation Password. When I enter my normal password here it goes off trying to acquire a service connection. Eventually a screen says "Activation request failed. A service connection is unavailable. OK.
    Setting up my iPhone was easy compared to this. What am I doing wrong?

  • Setting up Google Apps email account on Blackberry Curve

    I have been trying to set up google apps email account on my new Blackberry Curve. I have no issues setting up my personal Gmail account but cannot get it to accept google apps account which I use for business. Help.....!
    Leisa Borges

    Lisa,
    How are you setting up your email account? Are you using your carrier's BIS website or do you mean with the Gmail application for Blackberry? What phone model do you have 83XX and what OS are you running on your phone (go to Options>About) -- 4.X.X.XXX?
    Provide a little more info on what exactly you did and I'm sure somebody on these forums will be able to help you out
    Cheers,
    Kijana
    Please remember to:
    1. Mark Accept as Solution on the appropriate post once your issue has been resolved
    2. Give Kudos to helpful posts (click the star next to the post)
    Thanks

  • How do I change user name on apps store , it keeps showing a different email when I wanna buy apps.

    How do I change user name on apps store , it keeps showing a different email when I wanna buy apps.

    Go to Settings > iTunes & App Stores touch AppleID, sign off, and sign on with the proper AppleID.

  • Change user name to numeric

    Change user name to numeric in active sync I cannot seem to get this to work any suggestion?
    R_M

    Don't worry about getting a new BlackBerry ID.  If you registered it on your new device, everything associated with it will go to your new device.  Once you've registered it with your new device, BlackBerry Protect will see that you have two phones with the same BlackBerry ID and will ask which one(s) you want Protect to access.
    As for email accounts on your new phone, from your new device's browser type in www.blackberry.com/integrate and enter the user/pass combo you've been using on your old phone and now your new one.  Once you set up your email account(s) on your new device using that link, all emails will come to your new phone and your old one will be nothing more than a memory.
    I hope that helps you. 
    - If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

  • Changing Last Name on Mail accounts

    Recently remarried, and trying to change last name on Mail accounts.  I have changed them in Contacts, however seem to have problems in sending mail.
    Anyone have an idea of where I need to make all the changes?

    Mail apparently can do this, but doesn’t provide support for it in the user interface:
    Add unique names to .Mac email aliases
    Add unique names to .Mac aliases via AppleScript
    I believe the AppleScript in the second article is for .Mac accounts only. The first article was initially also meant for .Mac accounts only, but I believe that a similar procedure can be used with other account types as well — read the comments for additional info on this.
    What I’d probably do is leave the Full Name field blank and the email address alone, though...

  • Managing Users - Editing a User Name and Email?

    Hello!
    I have absolutely no experience using the Windows Small Business Server 2003.  Our IT person showed me how to add Users and this is bascially the only task I perform with regard to the server. 
    I recently added a new User and accidentally misspelled his name.  I went back in and edited the User file to correct the name and I was able to send a test email to him and receive a response from him - however, the response came in with the sender's
    name still misspelled.  I went back in to the User file and found that the alias still showed the misspelled name.  I corrected the error there but now the User is not able to send or receive email.
    To to clarify:
    1. I entered the User name incorrectly - I typed the name ending in "ki" instead of "ik".
    2. Went back in to the User file and changed the name and email address to reflect the correct spelling - [email protected]
    3.  Sent test email to User (ik at company dot com) and received a response from User but the response listed the sender as: "Employee Ki" - instead of "Employee Ik".
    4. Discovered that alias was still showing "ki" - changed alias to correct spelling.
    5. User is not able to send or receive email.
    My questions are:
    A. Did I do the right thing by simply trying to edit the file to correct the mistake?  Or should I have deleted the User and started over?
    B. If it is acceptable to simply edit the file, is there some other step I am missing or that still needs to be performed so the User can receive email?
    Thank you so very much for your time and assistance! :-)

    Thank you so much for responding Larry!
    I did go through and make the correction in every tab.  (That was actually how I found out that I had missed the "alias").
    This employee is mostly out in the field and will be sending and receiving email from his phone or ipad.  He was able to send and receive email before I corrrected the "alias" - would changing this cause him to lose the ability to send and receive
    email?
    Also he left me a note that he is not able to log in under the company acount.  When he attempts to log in, he is asked for the "exchange account". 
    I suspect that this may be more involved than just correcting the misspelling.  I appreciate any assistance you may be able to provide.

  • How do you change user name for Icloud

    We were having problems when I changed a password in Itunes and found user name on my Ipad and Iphone were old email addresses. We changed user name on Ipad and Iphone and Icloud woks fine, howerver we also have a Iac that had the old email address as the user name and now it will not sync with the Imac. How do I change user name on the Imac so it will agree with the other 2 devices?

    There is no application. Go to System Preferences>iCloud, click 'Sign out'.

  • Changing users UID and email addresses

    Hello all,
    I have been asked to see what would be involved in changing users uid and email addresses. We have used a format of the first 4 letters of the last name and the first four letters of the last name for many years.
    What would be the best way to say change the UID and email address to the users full name. I know I will also have to change the mail store because of the UID's.
    Thanks,
    Gary

    Gary, for Messaging, the best thing to do is:
    1. Temporarily change the e-mail address to a dummy. Put the user in "inactive".
    2. Create a new uid, with the correct mail address.
    3. Use imsbackup, mboxutil, or MoveUser to move the mails over.
    It's harder for Calendar. . . .

  • HT4527 I want to give my iTunes another user name and email with out losing my purchases

    How can I change the name and email on my iTunes account without losing all my stuff

    You can change your AppleID/e-mail address.  In iTunes on the Menu Bar go to Store/View my Apple ID. It'll take you to your account page in iTunes. Where it says Apple ID(your e-mail address) there is a link to edit that information. It shows your current e-mail and password/verify password. Below that is a link to change your security questions and other Apple ID details appleid.apple.com.
    On that page it says if you change your e-mail address it'll send a verification e-mail to that address.. and that new Apple ID/e-mail address will be used to access all Apple services(iTunes etc)

  • I changed nothing in my email account but can no longer send emails on my talktalk account and get the message, "authentication required." I am running Mavericks on my MacBook Pro. I can receive messages on talktalk. Can send

    I changed nothing in my email account, talktalk.net, but can no longer send (server's response, "authentication required) No problem receiving, I am using Mavericks on my MacBookPro. No problem using Cloud, but I want to use my talktalk account as before the problem
    I can send and receive using talktalk without any problems using my iPod and iPad.
    I would be most grateful for help - in simple form, please, I am an 80 plus female Mac lover!

    Hello Hazel139,
    I found this in one of the similar post hope it helps you.
           Level 6 (14,190 points)             
    X423424X 
    This helped meRe: Problem SENDING email     Jun 17, 2012 1:40 PM    (in response to Casanewton) 
    The error I see is you did not specify the proper authentication for the smtp server.
    In the Mail preferences for the account, smtp popup, select Edit SMTP Server List.  A sheet will drop down.  Select Advanced tab on that sheet.  You should, I assume, set the Authentication to password, and set the proper username and password.  That's where the poper would be set if 587 is not the one you should be using.  Maybe it is.  I only bring it up since I see it trying to use port 587.
    If you got this stuff already set correctly then I don't know.  Mail has a problem in your setup.  Maybe delete the account and recreate it from scratch.
    https://discussions.apple.com/message/18670442#18670442

  • Is it possible to change the name on an account?

    Hi,
    I live in a shared house and one of my housemates has just moved out. He was in charge of the Internet bill. This was with Virgin and they would not let him transfer the account over to somebody else. We are now looking for a new provider but we need this option. Many of us don't know how long we will be staying.
    So, is it possible to take out a BT contract with the option to change the account holder?
    Thanks.

    Hi tdm,
    Thats not possible if you take out a contract and someone else wants to takeover that line or be named as the account holder the service would have to be ceased in you name and the person wanting to be named/incharge would have to apply as a new customer,the only way to change a name on the account is bereavement this has to be immediate family.
    Inherent omniscience - the ability to know anything that one chooses to know and can be known

  • Forwarding email for a user to another email account

    Hi,
    in Leopard server there was the possibility to forward the email for user to another email account with a domain outside of my server (in Workgroup Manager)
    This means: If the server receives email for user A with [email protected] he redirects the email to [email protected]
    I can't find this in Lion server.
    Does someone know how this can be done?

    To enable an account for auto-forwarding, follow this KB:
    http://support.apple.com/kb/HT5032
    It'm much better than working on Webmail.
    Alex

  • Is there a API to  change user name in portal security realm

    Our portal application requires the functionality to change user login name which
    maps to the user_name in USER_SECURITY table.
    The com.bea.p13n.usermgmt.UserManager does not offer a API to change user name, so
    my code changed it directly in the USER_SECURITY table by JDBC.
    My concern is : other tables in portal db may also has the user_name which are not
    be changed correspondingly, this may cause problem which I don't see now (e.g. Entity
    table has user_name also).
    Question is: is there a safe way to change user_name consistantly in portal database?
    like a API or do I have to do it myself. If it is the second case, what other tables
    I need to change.
    Thank you for all your input.
    Ellen

    I also have a similar ?, is changing user name a normal case scenario or a big problem in portal
    Please reply

Maybe you are looking for