Changing Zire 21 to a new computer

I am changing from a desk top computer to a laptop to HotSync to. I have loaded the program to the new laptop and it went well. When I try to HotSync it gives me the message that it is not the correct computer. How do I introduce the new computer?
Thanks
Post relates to: Zire 21

What is going on is that the device sees the same username on Palm Desktop. What we need to do to fix this is to create a new username called "test" then delete the one on Palm Desktop. Once this is done then you can sync your device. It will asked you to create a username on that PC. Say yes to that and then let it sync. Everything should come over.
To create/delete usernames, go to user in the top right corner of Palm Desktop then click on the drop down and select edit user. With Palm Desktop it requires at least one username.

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