Channel saying programme not available on Vision b...

Hi!
I've been using Vision for past 2months and no issues so far, until around Christmas time. I tried to watch Five USA, one evening and says programme not available. Thinking it was a freeview issue, switched to normal freeview to check and the channel was working perfectly!
Has anyone else's doing the same and are there any fixes?
Thanks, Natalie

Hi NatalieW,
Thanks for posting. I'm sorry for the delay in getting back to you. have you tried re-scanning the channels? Did you manage to resolve the issue? If not drop me an email with your acount details and a link to this thread for reference. You'll find the address in my profile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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