Chapter Not Working

I have created a menu with a single play button that starts a movie lasting 1 hour and 15 minutes.  I've inserted 5 chapter points in the movie.  This is something I have done many times in the past and never had a problem, until now.
When previewing the movie in the monitor window there is a small arrow to the right and left of a number (to the right of the play arrow) that indicates which chapter is presently playing.  I can click on those arrows and jump forward and backward between chapters without a problem.  But when I preview the movie from the menu and simulate the remote action by clicking on the right double arrow to jump to the next chapter I run into a problem.  The move starts at the beginning when I click on the Play button as normal, and clicking the right double arrow jumps the movie to the next chapter.  Until I get to chapter 4.  While playing chapter 3 and then clicking the right double arrow instead of jumping to chapter 4 it returns to the main menu. 
I've tried removing all of the chapter markers and placing them again but it continues to work the same.  I have not tried to burn a disc to see if this same behavior shows up there as I simply don't want to waste the time and a disc before checking to see if someone here has an idea what might be going on.
Any ideas are appreciated.

Thanks for the suggestions.  Actually this is a Blu-ray project.  I had to run out for a few hours so just before leaving I decided to transcode all the assets.  I just tried it again and now it works perfectly.  I can't explain it and doubt that the problem was related to transcode, but I changed nothing else before or after. 
One question though, you mentioned to make sure there is no end action on Chapter 3.  I've never considered applying an end action to a chapter, but I would be interested in knowing how to do that.  While troubleshooting this problem I was trying to find a way to assess what was happening with each chapter but I couldn't find a way to add actions to individual chapters.  Can you explain the steps to do that, or direct me to where instructions might reside??
thanks,

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