Character Viewer causes major crash on start up
This is urgent, so any help greatly appreciated.
I switched on the Character Viewer (CV), can't remember which app I was in at the time.
It loaded the CV window, but it was completely unresponsive. No characters appeared, and I couldn't close the window (all window buttons dead). It also hovered over every application, in every space.
After a restart, my Finder is completely unresponsive. In Activity Viewer (before it crashes) I see CV loading, taking about 90% CPU. All I get is the spinning beachball, system wide, and on any application if I try and open it.
Tried starting in safe mode, same thing happens.
I've tried repairing disk and permissions using Lion Recovery's Disk Utility. Tried FSCK. Tried zapping PRAM, and resetting SMC.
Also tried catching the CV in Activity Viewer, and forcing it to quit. It soon reappears however and everything goes down again.
Nothing is helping....
I don't have this problem in other user accounts.
What can I do!?
Thanks
Hmmm
well i tried deleting the preference file mentioned above and here:
https://discussions.apple.com/thread/2415080?start=0&tstart=0
And it didn't help.
So I deleted all preference files created since the incident, restarted and now everything's working again.
I lost a lot of app and finder preferences, including dock, mail and safari, but hey - my machine's working again.
NOTE: because the Mac was unusable from every start-up, I had to access it over a network with my Macbook. I used Xray vision to access the otherwise invisible ~/library/preferences folder.
HTH
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Hi all,
Does anybody share the same expierience.
I am using ipad3, but I have seen same behaviour on the new ipad Air.
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Thanks for the idea. -
Logic Pro crashes when started, report says this is caused by melodyne...
Logic Pro 9 (most recent version) crashes when started, the report says this is caused by a melodyne essential rewire device...But I have deleted everything I can find and it's still find. Can you please help?
The key parts of the report are below. I have an Imac 2.16 GHZ Intel Core Duo, 24 inch, 1.5GB 667 DDR2 SDAM (soon to be 3GB) when I get this working. I am running the latest version of Snow Leopard.
Thread 10 Crashed:
0 ??? 0000000000 0 + 0
1 ...lodyneEssentialRewireDevice 0x40160078 GNThreadHandler(void*) + 94
2 libSystem.B.dylib 0x9224e85d pthreadstart + 345
3 libSystem.B.dylib 0x9224e6e2 thread_start + 34
Thread 10 crashed with X86 Thread State (32-bit):
eax: 0x3a7db370 ebx: 0x4017e16e ecx: 0x3814f0d4 edx: 0x3a7db1a0
edi: 0x3814f0d0 esi: 0xb04ab000 ebp: 0xb04aaf48 esp: 0xb04aaf1c
ss: 0x0000001f efl: 0x00010202 eip: 0x00000000 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000000
The rest of the report is here below incase it's something I have missed.
Process: Logic Pro [169]
Path: /Applications/Logic Pro.app/Contents/MacOS/Logic Pro
Identifier: com.apple.logic.pro
Version: 9.1.3 (1697.87)
Build Info: Logic-16978700~1
Code Type: X86 (Native)
Parent Process: launchd [104]
Date/Time: 2010-12-05 19:25:37.473 +0000
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: 568 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 39 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: F27BF064-ACE7-4400-BC67-02A68F5D8568
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 10
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x9229749a sem_wait$NOCANCEL$UNIX2003 + 10
1 ...lodyneEssentialRewireDevice 0x4017e99a GNCondition::waitForSignal() + 32
2 ...lodyneEssentialRewireDevice 0x4017e535 GNMessagePort::registerMessagePortWithName(GNString*, GNData* ()(GNMessagePort, GNData*), int, int, GNDictionary*) + 315
3 ...lodyneEssentialRewireDevice 0x401209b0 GNReWire2AudioDeviceHost::create() + 172
4 ...lodyneEssentialRewireDevice 0x4011ebd1 RWDEFOpenDevice + 89
5 ...opellerheads.rewire.library 0x3f54b84e 0x3f547000 + 18510
6 ...opellerheads.rewire.library 0x3f54b9b8 0x3f547000 + 18872
7 ...opellerheads.rewire.library 0x3f54e8e0 RWPUnregisterDeviceImp + 5438
8 ...opellerheads.rewire.library 0x3f54c689 RWM2OpenDeviceImp + 57
9 ...le.music.apps.MAAudioEngine 0x02ca0b73 ReWireUpdateMIDIInfos() + 3395
10 ...le.music.apps.MAAudioEngine 0x02c888bb MD::Init(int, bool) + 2555
11 ...le.music.apps.MAAudioEngine 0x02c92962 GetCurrentCoreAudioDeviceNameFromUserDefaults(signed char) + 11954
12 com.apple.logic.pro 0x000bd58d std::ostream& TraceOutContainer<CEvs>(std::ostream&, CEvs, char const*, int) + 529949
13 com.apple.logic.pro 0x000bf1be std::ostream& TraceOutContainer<CEvs>(std::ostream&, CEvs, char const*, int) + 537166
14 com.apple.logic.pro 0x00408c55 std::ostream& TraceOutContainer<CEvs>(std::ostream&, CEvs, char const*, int) + 3984613
15 com.apple.logic.pro 0x001ea43e std::ostream& TraceOutContainer<CEvs>(std::ostream&, CEvs, char const*, int) + 1762510
16 com.apple.logic.pro 0x001ee04b std::ostream& TraceOutContainer<CEvs>(std::ostream&, CEvs, char const*, int) + 1777883
17 com.apple.logic.pro 0x0063aba3 std::ostream& TraceOutContainer<CEvs>(std::ostream&, CEvs, char const*, int) + 6286387
18 com.apple.Foundation 0x939484df nsnotecallback + 176
19 com.apple.CoreFoundation 0x97230793 __CFXNotificationPost + 947
20 com.apple.CoreFoundation 0x9723019a _CFXNotificationPostNotification + 186
21 com.apple.Foundation 0x9393d384 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
22 com.apple.Foundation 0x9394a789 -[NSNotificationCenter postNotificationName:object:] + 56
23 com.apple.AppKit 0x9696c422 -[NSApplication _postDidFinishNotification] + 125
24 com.apple.AppKit 0x9696c332 -[NSApplication _sendFinishLaunchingNotification] + 74
25 com.apple.AppKit 0x96ac34ed -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 274
26 com.apple.AppKit 0x96ac310d -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 101
27 com.apple.Foundation 0x9397d7a4 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 511
28 com.apple.Foundation 0x9397d568 _NSAppleEventManagerGenericHandler + 228
29 com.apple.AE 0x905c4f58 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 166
30 com.apple.AE 0x905c4e57 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 43
31 com.apple.AE 0x905c4d61 aeProcessAppleEvent + 197
32 com.apple.HIToolbox 0x981d22dd AEProcessAppleEvent + 50
33 com.apple.AppKit 0x9693c9ca _DPSNextEvent + 1420
34 com.apple.AppKit 0x9693bfce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
35 com.apple.AppKit 0x968fe247 -[NSApplication run] + 821
36 com.apple.prokit 0x00fe2fbc NSProApplicationMain + 326
37 com.apple.logic.pro 0x0002b7b5 DummyConnection::DummyConnection() + 193
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x92247982 kevent + 10
1 libSystem.B.dylib 0x9224809c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x92247559 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x922472fe dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x92246d81 pthreadwqthread + 390
5 libSystem.B.dylib 0x92246bc6 start_wqthread + 30
Thread 2: com.apple.CFSocket.private
0 libSystem.B.dylib 0x922400c6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x97251c83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x9224e85d pthreadstart + 345
3 libSystem.B.dylib 0x9224e6e2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x9224f0a6 _semwaitsignal + 10
1 libSystem.B.dylib 0x9224ed62 pthread_condwait + 1191
2 libSystem.B.dylib 0x922509f8 pthreadcondwait$UNIX2003 + 73
3 com.apple.music.apps.MAFiles 0x02bb94c8 ResolveFile + 54808
4 com.apple.music.apps.MAFiles 0x02bb9591 ResolveFile + 55009
5 libSystem.B.dylib 0x9224e85d pthreadstart + 345
6 libSystem.B.dylib 0x9224e6e2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9224f0a6 _semwaitsignal + 10
1 libSystem.B.dylib 0x9224ed62 pthread_condwait + 1191
2 libSystem.B.dylib 0x922509f8 pthreadcondwait$UNIX2003 + 73
3 com.apple.music.apps.MAFiles 0x02bb94c8 ResolveFile + 54808
4 com.apple.music.apps.MAFiles 0x02bb9591 ResolveFile + 55009
5 libSystem.B.dylib 0x9224e85d pthreadstart + 345
6 libSystem.B.dylib 0x9224e6e2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x92246a12 _workqkernreturn + 10
1 libSystem.B.dylib 0x92246fa8 pthreadwqthread + 941
2 libSystem.B.dylib 0x92246bc6 start_wqthread + 30
Thread 6:
0 libSystem.B.dylib 0x9222115a semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9224ece5 pthread_condwait + 1066
2 libSystem.B.dylib 0x9227dac8 pthreadcond_timedwait_relativenp + 47
3 com.apple.audio.CoreAudio 0x90a6d3c7 CAGuard::WaitFor(unsigned long long) + 219
4 com.apple.audio.CoreAudio 0x90a703f9 CAGuard::WaitUntil(unsigned long long) + 289
5 com.apple.audio.CoreAudio 0x90a6dcf6 HP_IOThread::WorkLoop() + 1892
6 com.apple.audio.CoreAudio 0x90a6d58d HPIOThread::ThreadEntry(HPIOThread*) + 17
7 com.apple.audio.CoreAudio 0x90a6d4a4 CAPThread::Entry(CAPThread*) + 140
8 libSystem.B.dylib 0x9224e85d pthreadstart + 345
9 libSystem.B.dylib 0x9224e6e2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x9222115a semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9224ece5 pthread_condwait + 1066
2 libSystem.B.dylib 0x9227dac8 pthreadcond_timedwait_relativenp + 47
3 com.apple.audio.CoreAudio 0x90a6d3c7 CAGuard::WaitFor(unsigned long long) + 219
4 com.apple.audio.CoreAudio 0x90a703f9 CAGuard::WaitUntil(unsigned long long) + 289
5 com.apple.audio.CoreAudio 0x90a6dcf6 HP_IOThread::WorkLoop() + 1892
6 com.apple.audio.CoreAudio 0x90a6d58d HPIOThread::ThreadEntry(HPIOThread*) + 17
7 com.apple.audio.CoreAudio 0x90a6d4a4 CAPThread::Entry(CAPThread*) + 140
8 libSystem.B.dylib 0x9224e85d pthreadstart + 345
9 libSystem.B.dylib 0x9224e6e2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x9222120e machwaituntil + 10
1 ...ple.CoreServices.CarbonCore 0x94bc3828 MPDelayUntil + 43
2 ...ple.CoreServices.CarbonCore 0x94bd324e Delay + 107
3 ...opellerheads.rewire.library 0x3f5527e8 RWPUnregisterDeviceImp + 21574
4 ...opellerheads.rewire.library 0x3f56da5c RWPUnregisterDeviceImp + 132794
5 libSystem.B.dylib 0x9224e85d pthreadstart + 345
6 libSystem.B.dylib 0x9224e6e2 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x92221136 semaphorewaittrap + 10
1 com.ableton.live-engine 0x3f5f4790 TSingleSyncPoint::Wait() + 24
2 com.ableton.live-engine 0x3f605a02 OSendThreadTransaction::~OSendThreadTransaction() + 1380
3 com.ableton.live-engine 0x3f5fc7c7 TThread::Start() + 293
4 libSystem.B.dylib 0x9224e85d pthreadstart + 345
5 libSystem.B.dylib 0x9224e6e2 thread_start + 34
Thread 10 Crashed:
0 ??? 0000000000 0 + 0
1 ...lodyneEssentialRewireDevice 0x40160078 GNThreadHandler(void*) + 94
2 libSystem.B.dylib 0x9224e85d pthreadstart + 345
3 libSystem.B.dylib 0x9224e6e2 thread_start + 34
Thread 10 crashed with X86 Thread State (32-bit):
eax: 0x3a7db370 ebx: 0x4017e16e ecx: 0x3814f0d4 edx: 0x3a7db1a0
edi: 0x3814f0d0 esi: 0xb04ab000 ebp: 0xb04aaf48 esp: 0xb04aaf1c
ss: 0x0000001f efl: 0x00010202 eip: 0x00000000 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0xc07ff7 com.apple.logic.pro 9.1.3 (1697.87) <15FE0D07-0961-0A1E-AD40-4D588CAFE0A8> /Applications/Logic Pro.app/Contents/MacOS/Logic Pro
0xeb8000 - 0xeebfe7 com.apple.music.apps.MAAudioUnitSupport 9.1.3 (231.52) <6A8B0674-5A36-F119-0736-572F27934537> /Applications/Logic Pro.app/Contents/Frameworks/MAAudioUnitSupport.framework/Versions/A/MAAudioUnit Support
0xf00000 - 0xf31ff3 +MAAssetSharing 250.24.0 (compatibility 1.0.0) <B2CA208E-A82D-7C26-22D8-F65BE430FFFF> /Applications/Logic Pro.app/Contents/Frameworks/MAAssetSharing.framework/Versions/A/MAAssetSharing
0xf45000 - 0xfa3fff com.apple.music.apps.MALoopManagement 9.1.3 (218.26) <2C3C7909-DF88-6F7D-7886-BC481F2CDA6C> /Applications/Logic Pro.app/Contents/Frameworks/MALoopManagement.framework/Versions/A/MALoopManagem ent
0xfc0000 - 0x11e6fe7 com.apple.prokit 6.0.1 (1176) <7F8A965A-3159-4B0C-D52C-0F51854FB3FD> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
0x12ea000 - 0x1368ffb com.apple.music.apps.MACore 9.1.3 (475.63) <F81212B7-9437-B513-7296-D9F1DC5DC815> /Applications/Logic Pro.app/Contents/Frameworks/MACore.framework/Versions/A/MACore
0x13a0000 - 0x13ecffb com.apple.audio.midi.CoreMIDI 1.7.1 (42) <FB4D4B64-6ABB-679E-3AA8-21DE9062B4C1> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
0x1411000 - 0x1467fe3 com.apple.music.apps.MAHarmony 9.1.3 (198.26) <4F2D1C17-2764-F82D-6F7E-878BD7D83DCB> /Applications/Logic Pro.app/Contents/Frameworks/MAHarmony.framework/Versions/A/MAHarmony
0x1483000 - 0x189cfe7 com.apple.music.apps.MAPlugInGUI 9.1.3 (423.38) <601C4063-D4D6-353E-48D8-C7085B12D1C0> /Applications/Logic Pro.app/Contents/Frameworks/MAPlugInGUI.framework/Versions/A/MAPlugInGUI
0x1bab000 - 0x1c8dff7 com.apple.music.apps.OMF 9.1.3 (108.25) <3A191296-9E9F-EE86-C40B-94BE51B818D0> /Applications/Logic Pro.app/Contents/Frameworks/OMF.framework/Versions/A/OMF
0x1ca4000 - 0x22cefe7 com.apple.music.apps.MADSP 9.1.3 (586.60) <1B87D598-8C45-85C2-8BAE-5146F47676DF> /Applications/Logic Pro.app/Contents/Frameworks/MADSP.framework/Versions/A/MADSP
0x2a04000 - 0x2a25ff7 com.apple.music.apps.LogicFileBrowser 9.1.3 (1697.87) <30484374-D2CE-28E3-3911-918175A37EC0> /Applications/Logic Pro.app/Contents/Frameworks/LogicFileBrowser.framework/Versions/A/LogicFileBrow ser
0x2a33000 - 0x2aacff7 com.apple.music.apps.LogicLoopBrowser 9.1.3 (1697.87) <F4383344-B47C-34ED-25EE-CDB4C25AB91F> /Applications/Logic Pro.app/Contents/Frameworks/LogicLoopBrowser.framework/Versions/A/LogicLoopBrow ser
0x2ad2000 - 0x2af3ff7 com.apple.music.apps.MAApogeeSupport 9.1.3 (311.26) <E1742743-03A3-5010-7305-9563C2F07A17> /Applications/Logic Pro.app/Contents/Frameworks/MAApogeeSupport.framework/Versions/A/MAApogeeSuppor t
0x2afc000 - 0x2b01ff7 com.apple.music.apps.MAResources 9.1.3 (211.27) <6A5C7B5D-7BAA-621A-6354-6DCFE64C7169> /Applications/Logic Pro.app/Contents/Frameworks/MAResources.framework/Versions/A/MAResources
0x2b05000 - 0x2b2efe3 com.apple.audio.CoreAudioKit 1.6.1 (1.6.1) <7FFBD485-5251-776A-CC44-4470DD84112B> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
0x2b3f000 - 0x2b47ff7 com.apple.AEProfiling 1.2 (23) <86CAC73B-4541-6AF7-81EA-39A225208B61> /Applications/Logic Pro.app/Contents/Frameworks/AEProfiling.framework/Versions/A/AEProfiling
0x2b50000 - 0x2b60ff7 com.apple.AERegistration 1.2 (401) <16BF6A2B-5D59-40F1-4960-E42997A9884E> /Applications/Logic Pro.app/Contents/Frameworks/AERegistration.framework/Versions/A/AERegistration
0x2b74000 - 0x2b80ff3 com.apple.music.apps.MAUnitTest 9.1.3 (95.26) <A3639591-6C3E-182E-77B9-CF372A3BD99F> /Applications/Logic Pro.app/Contents/Frameworks/MAUnitTest.framework/Versions/A/MAUnitTest
0x2b8a000 - 0x2c41ff3 com.apple.music.apps.MAFiles 9.1.3 (143.41) <3A3D8254-3882-EB60-F5C2-2595A647D593> /Applications/Logic Pro.app/Contents/Frameworks/MAFiles.framework/Versions/A/MAFiles
0x2c61000 - 0x2cd7ff3 com.apple.music.apps.MAAudioEngine 9.1.3 (156.63) <576F14D7-9EE6-C6D4-F38A-62A734882D49> /Applications/Logic Pro.app/Contents/Frameworks/MAAudioEngine.framework/Versions/A/MAAudioEngine
0x2d47000 - 0x2d52ff7 com.apple.music.apps.MAToolKit 9.1.3 (357.30) <87077A15-69AB-8D17-D7C0-DB0EA794DC99> /Applications/Logic Pro.app/Contents/Frameworks/MAToolKit.framework/Versions/A/MAToolKit
0x2d58000 - 0x2d76fef com.apple.XSKey 1.0.0 (52) <71B94F53-15DB-9012-91F2-211F7C2CD790> /Library/Frameworks/XSKey.framework/Versions/A/XSKey
0x2d85000 - 0x2d99ff7 com.apple.music.apps.MAVideo 9.1.3 (11.31) <D2409155-8C9F-13D9-2898-732E252E9A6B> /Applications/Logic Pro.app/Contents/Frameworks/MAVideo.framework/Versions/A/MAVideo
0x2daf000 - 0x2defff7 com.apple.vmutils 4.2 (106) <834EA6B0-C91B-4CF1-ED3C-229C26459578> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x2e08000 - 0x2ea4ffc com.apple.MobileMe 9 (1.01) <EBADB981-9ED6-82B0-810F-F1CB05CB5A17> /Applications/Logic Pro.app/Contents/Frameworks/MobileMe.framework/Versions/A/MobileMe
0x2f01000 - 0x2fb6fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <AACC86C0-86B4-B1A7-003F-2A0AF68973A2> /usr/lib/libcrypto.0.9.7.dylib
0x30e9000 - 0x30fbff7 libTraditionalChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <8D606435-1A3C-FE0B-824A-1386809FFFF5> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x3640000 - 0x3675ff7 com.apple.prokit.SnowLeopardPanels 6.0.1 (1176) <E4B1257D-7E29-25DE-ABDF-CF363937B6F9> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/Resources/SnowLeo pardPanels.bundle/Contents/MacOS/SnowLeopardPanels
0x3686000 - 0x3694fe7 libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <07211458-FD06-9FEF-3DF4-2E5F0304D4BC> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x36e2000 - 0x36efff7 com.apple.iokit.IOHIDLib 1.6.5 (1.6.5) <D0CE71A4-B75A-ABF4-BD37-B4CB0D83F83D> /System/Library/Extensions/IOHIDFamily.kext/Contents/PlugIns/IOHIDLib.plugin/Co ntents/MacOS/IOHIDLib
0x37b89000 - 0x37b8dff3 com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <F402CF88-D96C-42A0-3207-49759F496AE8> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x37b92000 - 0x37b98ffb com.apple.audio.AppleHDAHALPlugIn 1.9.9 (1.9.9f12) <82BFF5E9-2B0E-FE8B-8370-445DD94DA434> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x37b9d000 - 0x37bbbfc3 +com.digidesign.digidesign.DigiCoreAudioPlugIn 7.3 (7.3f117) /Library/Audio/Plug-Ins/HAL/Digidesign CoreAudio.plugin/Contents/MacOS/Digidesign CoreAudio
0x37beb000 - 0x37bf3ff7 com.apple.proapps.mrcheckpro 1.4 (397) <25DBA6AA-139D-EFAC-1BF8-5D29A3DFA497> /Applications/Logic Pro.app/Contents/Resources/MRCheckPro.bundle/Contents/MacOS/MRCheckPro
0x37c36000 - 0x37c5afe7 GLRendererFloat ??? (???) <EFE5EC6D-74B2-37A2-92E4-526A2EF6B791> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
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Model: iMac6,1, BootROM IM61.0093.B07, 2 processors, Intel Core 2 Duo, 2.16 GHz, 1.5 GB, SMC 1.10f2
Graphics: NVIDIA GeForce 7300 GT, NVIDIA GeForce 7300 GT, PCIe, 128 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD2500JS-40TGB0, 232.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-85J
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0x3d100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x7d100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x7d200000
USB Device: Mbox 2, 0x0dba, 0x3000, 0x1d100000
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x5d100000
USB Device: iLok, 0x088e, 0x5036, 0x5d120000
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020c, 0x5d130000
Thanks in advance!Hi Pancenter,
Thanks - yep, they are all legal copies. I'm not sure about where the registrations are as I've had the machine along time, but thanks!
I've been here - http://www.propellerheads.se/download/updates_rewire/index.cfm?fuseaction=displa ymain
and restarted Logic Pro, but this happens:
Thread 11 Crashed:
0 ??? 0000000000 0 + 0
1 ...lodyneEssentialRewireDevice 0x3f960078 GNThreadHandler(void*) + 94
2 libSystem.B.dylib 0x9224e85d pthreadstart + 345
3 libSystem.B.dylib 0x9224e6e2 thread_start + 34
Thread 11 crashed with X86 Thread State (32-bit):
eax: 0x39400290 ebx: 0x3f97e16e ecx: 0x39408424 edx: 0x03177b20
edi: 0x39408420 esi: 0xb052d000 ebp: 0xb052cf48 esp: 0xb052cf1c
ss: 0x0000001f efl: 0x00010202 eip: 0x00000000 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000000
I'm really grateful of your help, but am I downloading the correct update?
Thanks,
Martin -
When i install measurement studio it causes the visual studio crash at start up
when i install measurement studio it causes the visual studio crash at start up .it is unusual. the information about it say the problem is clr.dll what is that ? how can i solve that?the problem is shown in attached file
Attachments:
Untitled.png 193 KBhi -thank you.the version i use is 2012-my system windows is win7 service pack1-32 bit- after this problem apeared i uninstalled the measurement studio and i examined the visual studio came up succesfully . in the error log i saw clr.dll that might have problem but the problem that is always first tim say is: an unhandeled microsoft .net framework exception occured in devenv.exe [5144].but the number in [] each time . it is really unsual
Attachments:
Untitled2.png 223 KB -
Hi out there,
has anybody experienced this? When I try to start the Character Viewer from the menu bar it flashes on for a second but is empty and then disappears again. This repeats every 10 seconds or so. I've done a fsck and repaired permissions to no avail.Update:
I had a look around the forum and tried the suggestion of trashing the the .plist files that contain 'CharacterPalette' in the file name - lo and behold it worked. Problem gone. -
Character Viewer disappears after it starts loading
Whenever I select Character Viewer or have to input special characters, the Character Viewer starts to load but then disappears. Hiding the viewer still works, but I can't get the viewer stay open. When I switch windows, it flashes again but disappears. What is going on?
Try trashing the .plist in Home/Library/Preferences which has CharPalette in its name. Plus possibly the one with systemuiserver in its name.
-
Keynote '09 Light table view causes crash on Retina MacBook Pro
I just discovered a problem with Keynote '09 (V. 5.1.1, build 1034) on my MacBook Pro 15'' Retina (2.7 GHz Intel Core i7; 16 GB RAM, 1600 MHz DDR3, under Lion version 10.7.4). More often than not, when I go into "Light Table" view, Keynote suddenly crashes with a dialog box quickly flashing on and off, so rapidly that it cannot be read. The only way out of Keynote when this happens is to Force Quit. This does not happen on any of my other Macs (MB Air, iMac, older MB Pro). I suspect it has something to do with the Retina display model. Any advice?
More about my post: Actually, I since discovered the problem occurs on another computer running Snow Leopard and appears to be unique to this one Keynote document. I solved my own problem by copying the screens from the allegedly-corrupt document to a new document. There is no problem with Light Table mode in the new document. Never had this problem with Keynote before, which I've been using more than any almost any other app since 2006 in connection with my work.
-
A seeming small change by Verizon causes major monetary and unrecoverable damages
A seeming small change by Verizon causes major monetary and unrecoverable damages
Back, I think in March or so, Verizon changed how they bill. Prior to this time frame my elderly mom paid the phone bill and I paid the DSL bill. The DSL bill came on my name and I paid by credit card and the phone bill came under her name and she paid by direct debit. She will not use a computer.
So, they make both bills on her name and won't change it. They did, however, allow the payment from my credit card.
The first unfortunate consequence was the internet speed suddenly dropped in speed by a factor of 2 to 1.5/364 and it did take me probably a month to notice it. NO ONE that I called was able to find the problem. It took multiple attempts until some bright “call in technician” said the problem is on their end and could be fixed in software. Thus, I believe, because of the name change, the provision changed too. The phone line crapped out too at this time.
The troubleshooting was stupid too. I took another modem and connected it directly to the NID and directly to the laptop and the technician on the phone said, it's either in your house or your modem and wanted to send me a new modem which they did. I don' get it. This is the wrong conclusion.
This shows the need of modems like Westell 2200 and the Westell 6100 because of the ability to measure line statistics and provisioned data rates.
Verizon sent me a D-link model DSL-2750B modem which I have to return because its just plain old stupid. It boasts Wireless n and the wired ports are 10/100. What's up with that? Next, there are no line stats and a horrible interface, akin to Verizon's website. Still can't figure out how to put it in Bridge mode. I own a D-link repeater and the interface is fine.
I asked them what modem they would send me and they would not tell me, so I got whatever piece of junk they had lying around.
I have now purchased a Network RAID array with no wireless access and with ~400 mb/s access rates. Yep, really stupid router.
Because of the number of outages, I have to be able to quickly switch from a bridge connected modem, Westel 6100) to one that is connected in direct mode, a Westell 2200 It's almost easy, but not quite, since the equipment is up in the rafters in the laundry room. The DSL cable is commercial terminated CAT5, which is rare. The modem is within 6' of the NID.
Plans include, the ability to switch the DSL line with a switch with positions for Modem #1 (Bridge), Modem #2(Wired), #3(RJ11 – Normal wiring) and #4: RJ-11 (Reverse wiring) and moving the direct connect jack for easy access. In any event, testing with the DSL modem at the NID is the gold standard.
In progress, is a 48 port Gigabit patch panel for phone and Ethernet, A separate 24 port RED patch panel will be bridged for phone.
I have already upgraded my network infrastructure to include a UPS for the network infrastructure and POE (Power over Ethernet) for the DSL modem. The UPS backup does not backup a repeater although it may in the future.
Now, let's go back to this seeming innocuous billing change.
So, this constant having to access the modem in the alternate configuration and a medical condition (migraines) that makes it hard to think clearly. So, in one of these episodes, I placed my laptop on top a container that was soaking laundry.
So, the LCD screen has to be replaced at $300 and the battery had to be replaced. Then the Ethernet cord to the modem got pulled and caused the laptop to fall on the floor. It worked for a few weeks and then suffered an UNRECOVERABE hard drive crash.
During this time frame, in fact over a 2 day period. My mom ended up in the hospital and to a rehab facility. My car ended up staying in the shop for a few days because of parts unavailability. My hard drive crashed and their was water in the basement. I don't have time for this.
Recovery would have cost $2004.00, if it were possible. I only have a drive image from 2011 which I have yet to try to use. I' now running UBUNTU Live rather than Windows 7 Pro. Some of the very important stuff was backed up on Flash, but a lot of stuff is gone forever.
Plans are to contact the billing office and the attorney general's office in the state where billing questions need to be resolved.
The last outage, fixed on July 27, was flagged as a phone outage by Verizon, when 18 routers supposedly died. 18 routers suspiciously means that they they were not adequately protected against surges. Verizon should look at the way DelMarVa Power reports outages: see: Delmarva, Put the usual World Wide Web Prefix and the COMercial domain suffix
For god's sake, quit making the website circular. I though Yahoo was the expert in that. I never visit Verizon's website unless there are problems. I mistaking thought I could find outage information, say using my phone's browser. This time I had to purchase service from CLEAR internet to ride me through this fix.
I know, you can't fix stupid and you can always find a better idiot. Comcast is looking more attractive.
Compensation of or my loss I will probably never get, but maybe with the help of the attorney general I can get the billing fixed. I do have power of attorney. Now, of course, the name the Verizon Website addresses me as is not right on this forum.
All, basically because of Verizon's unreliable network, incompetent people and the lack of maintenance of copper lines. The problem is, “We have little choice”. Currently, we need traditional land-line service to support an Emergency Response system. It's unclear whether digital phone lines support Faxes and alarm monitoring reliably.
I'll bet that there is NO WAY to tell Verizon if a service address as special needs like Emergency Medical reporting via phone or Internet, so that priorities for repair can be done properly. Utilities have that capability. Those ares with people with oxygen generators or other medical equipment get a higher priority,That should not be happening. I sympathize with both of you (you and the the person who strated this thread). That sounds like the reason I would never want Dish.
I am fortunate that my service with Verizon Fios has been very reliable and that I haven't had too many issues over the years. But don't get me started on Verizon Wireless. I am through with doing any more business with them once my cell phone minutes run out. I love it when they say they have done everything the could to investigate such a simple issue with running my debit card transaction wrong and blaming it on my bank, i.e. running it through as a "debit" when I choose "credit" all of a sudden now two times in a row after 4 years of doing it right as "credit". And now they consider the issue closed on their end when nothing has been resolved. That's no way to treat a long time customer and I really felt treated like I was a bother to them. It's not like I ever paid them much money for this pre-paid cell phone service that I have used infrequently but I was really mad at the way they just wrote this off and pretty much told me "too bad". Talk about "customer non-service". It's also very hard to track the number of minutes left on my balance. I'm due for an upgrade anyway. I want to switch to the I-Phone from this flip phone but never again with Verizon Wireless. T-Mobile is way more attractive. Verizon Wireless is not only an entity separatedfrom Fios but it's definitely a much different animal and their customer service has really gone downhill. When you're treated like they don't care, it's maddening.
My customer service experience with Fios overall has been far superior to that most of the time. My setup is simple and even though there are some people who will inevitably complain about anything just to vent, I definitely believe at least some of what is posted here. And switching TV, phone, and Internet providers is a lot more involved than switching a cell phone provider. -
Dreamweaver crashes on start up
There are three common causes of Dreamweaver crashing on start up:
Conflict with security program on Acer computers
A corrupt Dreamweaver file cache
The 8KB bug
The following information describes how to handle each one.
Acer incomaptibility
There’s a known conflict between Dreamweaver and Acer eDataSecurity Management v3.0. If you’re on an Acer, and Dreamweaver won’t start, download the patch from http://www.egistec.com/oem-acer001/program-update.html. This should fix the problem.
Corrupted file cache
Dreamweaver creates a cache file called WinFileCache-********.dat or MacFileCache-********.dat inside your personal Dreamweaver configuration folder (the asterisks represent a series of letters and numbers that might differ from computer to computer). This occasionally gets corrupted causing instability, unpredictable error messages, and even crashes.
To solve the problem, close Dreamweaver and delete WinFileCache-********.dat or MacFileCache-********.dat. Sometimes, deleting this file is not sufficient, and you need to delete your personal configuration folder in its entirety.
WARNING: Do not confuse your personal configuration folder with the main configuration folder in Program Files in Windows or Applications on a Mac. You should never touch the main configuration folder unless you really know what you're doing.
Locating your personal configuration folder
The location of the personal configuration folder depends on your operating system and version of Dreamweaver. For Dreamweaver CS4, it’s as follows:
Vista: C:\Users\<username>\AppData\Roaming\Adobe\Dreamweaver CS4\<language>\Configuration
Windows XP: C:\Documents and Settings\<username>\Application Data\Adobe\Dreamweaver CS4\<language>\Configuration
Mac OS X: Macintosh HD:<username>:Library:Application Support:Adobe:Dreamweaver CS4:<language>:Configuration
In all cases, <username> is the name of your user account on the computer and <language> indicates the language of your operating system. The language is usually represented by two pairs of characters separated by an underscore, as in en_US (English), es_ES (Spanish), or fr_FR (French).
Earlier versions of Dreamweaver locate the personal configuration folder in a slightly different location. This is where it can be found in Dreamweaver CS3:
Vista: C:\Users\<username>\AppData\Roaming\Adobe\Dreamweaver 9\Configuration
Windows XP: C:\Documents and Settings\<username>\Application Data\Adobe\Dreamweaver 9\Configuration
Mac OS X: Macintosh HD:Users:<username>:Library:Application Support:Adobe:Dreamweaver 9:Configuration
The Dreamweaver configuration folders are hidden on Windows, so you need to enable the option to view hidden files and folders in order to locate them, as follows:
In Vista, select Start > Computer > Organize > Folder and Search Options > View. In Advanced settings, choose Show hidden files and folders.
In Windows XP, select Start > My Computer > Tools > Folder Options > View. In Advanced settings, choose Show hidden files and folders.
Once you turn on this option, hidden folders are displayed as dimmed icons to remind you to treat them with care.
The 8KB bug
This is a very rare bug that causes Dreamweaver to crash during operation, and then crash repeatedly each time you try to restart the program. It normally affects only Dreamweaver CS3 on Windows, and is caused by the presence of a file that's exactly 8,192 bytes (8KB) or a multiple thereof.
The solution is to open the file in a text editor and add a few extra characters (new lines or a comment will do). Save the file, and restart Dreamweaver.
If the file causing the problem is an image or other type of media file, edit it so that it's no longer an exact multiple of 8KB.Try #12 and #4 and then go through the rest as necessary:
http://helpx.adobe.com/dreamweaver/kb/troubleshoot-javascript-errors-dreamweaver-cs4.html -
Someone posted that trying to forward or send an email from Hotmail caused a major crash in Safari. I went to check it out and can't find the post anymore! Anyway, darned if it isn't true. Completely froze up Safari. Needed a cold reboot to get things back and even then it stumbled a little. I'll notify Apple and Hotmail. Weird!
Your response does not make sense. The OP has a problem with Safari on his iPad. There are no plugins available for Safari on the iPad (or other iDevice).
YmanSV wrote:
Check if you have the silverlight plugin for Safari from Microsoft. My Safari was crashing on composing new hotmail email on safari, updating silverlight fixed the problem. Check this link: http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx -
New computer crashes upon start-up
Bear with me as I am not all that computer literate.........I have a new, as in barely two week old, laptop Toshiba A500-ST5601 that started crashing on start-up 4 days ago. I get a blue screen that says "DRIVER.IRQL_NOT_LESS_OR_EQUAL" I did a search on here and found a message that asked for certain error info and I searched my event viewer and found this info just from todays event. Any help to resolve the issue would be greatly appreciated.
Log Name: Application
Source: Microsoft-Windows-WMI
Date: 8/17/2009 10:58:00 AM
Event ID: 10
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Stephanie-PC
Description:
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WMI" Guid="{1edeee53-0afe-4609-b846-d8c0b2075b1f}" EventSourceName="WinMgmt" />
<EventID Qualifiers="49152">10</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-08-17T15:58:00.000Z" />
<EventRecordID>4112</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Stephanie-PC</Computer>
<Security />
</System>
<EventData>
<Data>//./root/CIMV2</Data>
<Data>SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99</Data>
<Data>0x80041003</Data>
</EventData>
</Event>Satellite A500-ST5601
That event does not pinpoint the cause of the trouble.
barely two week old,..
Since the computer is new, I would exchange it for another.
-Jerry -
Creative cloud photoshop keeps crashing at start up any ideas why?
creative cloud photoshop keeps crashing at start up any ideas why?
SOLUTION:
Navigate to
C:\Program Files\Adobe\Adobe Photoshop CC 2014
Locate sniffer.exe and rename it ~sniffer.exe
SOLVED
This solution was offered by Adobe chat support, after a very long and fruitless exchange. Apparently, the support tech finally asked around, and someone else in the room gave him the correct answer.
Adobe: I understand you are unable to launch Photoshop CC 2014 as getting error Adobe Photoshop CC 2014 has stopped working on your Windows 7 computer, is that right?
Me: Correct
Adobe: Thank you for confirming the issue.
Adobe: I will be glad to help you with this.
Me: PS goes through initialization, then quits
Adobe: Please click on start Button and type Event Viewer and open Event Viewer Window.
Adobe: Once you have it open, let me know .,
Me: Done
Adobe: Now please expand Windows Logs option and select Applications.
Me: Done
Adobe: You will get Notification on right as Error , Warning, Information
Adobe: Please check if you have any Error Notifications.
Me: Yes
Adobe: If yes, please double click on Error Notification and check if it is for Photoshop
Adobe: If yes, please copy the information and paste on this chat.
Me: Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f Faulting module name: atiocl64.dll, version: 2.3.451.0, time stamp: 0x4cfd9adc
Me: + System - Provider [ Name] Application Error - EventID 1000 [ Qualifiers] 0 Level 2 Task 100 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2014-08-20T19:17:45.000000000Z EventRecordID 10827 Channel Application Computer Dans-8760w Security - EventData Photoshop.exe 15.1.0.148 53d97a8f atiocl64.dll 2.3.451.0 4cfd9adc c0000005 0000000000074fd0 1f40 01cfbcab67609480 C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe C:\Program Files (x86)\ATI Stream\bin\x86_64\atiocl64.dll a97d921d-289e-11e4-8e7d-e4115b508a14
Adobe: Thank you for the information.
Me: It's an AMD HD 6700 display
Adobe: It seems there is an issue with your Graphic Card Drivers.
Me: Well, yes
Me: But only with PS CC, so the problem is with PS
Me: I've updated the drivers
Me: This seems to be a common problem
Adobe: Please click on Start Button and type Device Manager and open Device Manager
Adobe: Once you have Device manager open, let me know
Me: Done
Adobe: Now please expand Display Adaptor option and right click on AMD HD 6700 and Select Properties
Me: OK
Adobe: Then click on Drivers Tab
Adobe: Click on Disable
Adobe: Click on Okay
Adobe: Once you click on Okay, it will change your Screen resolution
Me: You bet it did!
Adobe: Now please launch Photoshop CC 2014 and let me know if you are able to launch Photoshop CC 2014 or getting same error.
Me: Error not happening
Adobe: Are you able to launch Photoshop CC 2014?
Me: Yes
Adobe: It means, issue is with Graphic Card drivers.
Me: Yes, I knew that
Adobe: I suggest you to contact Graphic Card drivers and check if you can re-install the drivers and use Photoshop CC 2014 with the Graphic Card
Me: SO... PS CC 2014 is incompatible with the AMD drivers?
Me: I've installed 4 versions already. I'm running the latest beta now
Adobe: Could you please provide me with Full name of the Graphic Card?
Me: AFAIK, PS CC2014 is the only program that causes this error
Me: AMD Radeon HD 6700
Adobe: Dan, issue is due to the Drivers, which are not compatible with Photoshop CC 2014.
Adobe: You may be able to use other products, however if drivers is not compatible with Photoshop CC 2014, you will not be able to use them with Photoshop CC 2014
Me: I think that you have that backwards. PS CC2014 is not compatible with the drivers. It is the only known program to have this problem. Well documented.
Adobe: Please contact Graphic Card provider and check for the drivers or re-install drivers and check.
Me: I did, and they blame Adobe
Adobe: Okay
Adobe: Photoshop CC 2014 is not compatible with the drivers you have for the Graphic Card, there might be issue with drivers.
Adobe: We have checked with the error logs as well., it show Fault Module Name: atiocl64.dll
Me: Again, PS CC 2014 is the only known program to clash with atiocl64.dll
Adobe: I can suggest you to check if you can use the product from new Account and use the product or check with Graphic Card provider for the drivers or a proper installation for Graphic Drivers.
Me: Again, I've done all of that
Me: They blame Adobe, and frankly, they are correct. The problem only happens with your product
Adobe: Please use different Graphic Card on your computer and check if you can use it with Photoshop CC 2014.
Adobe: You can follow below link to know more about supported Graphic Cards.
Adobe: http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq1.html
Me: Can we elevate this to the next level, please?
Adobe: We have disabled Graphic Card drivers to check if you can launch the product and you were able to launch the product without using the Graphic Drivers.
Me: Yes.
Me: So PS CC 2014 will not work with this card?
Adobe: Issue is with Graphic Card drivers, we can use Product with graphic Card
Me: So PS CC 2014 will not work with this card?
Adobe: Photoshop CC 2014 is compatible with AMD/ATI Radeon, 6000 series.
Adobe: However you have issue with Graphic card drivers.
Me: No, Adobe has an issue. And I have an issue with Adobe.
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Me: And I'm not the first person to report it, either
<long pause>
Adobe: Please navigate to C:\Program Files\Adobe\Adobe Photoshop CC 2014
Adobe: Locate sniffer folder and rename it ~sniffer.
Adobe: *Locate sniffer file and rename it ~sniffer.
Adobe: Before that, please re-enable your Graphic Drivers as well.
Adobe: Once you done that, let me know.
Me: No such folder. sniffer.exe is present, however
Adobe: *Locate sniffer file and rename it ~sniffer.
Adobe: Please rename sniffer.exe to ~sniffer.exe
Me: Done
Adobe: Just to confirm, if you have re-enabled your Graphic Drivers?
Me: Yes
Adobe: Now please re-launch Photoshop CC 2014 and check if you can launch it or same error.
Me: No error. Program loads and runs.
Adobe: Please close and re-run the product and check,
Adobe: * I mean, close and re-launch
Me: No error. Program loads and runs.
Adobe: Okay
Adobe: Sniffer file is related to Graphic Processor from Photoshop CC 2014.
Adobe: You can keep it renamed and use the product.
Me: What does sniffer.exe do and can I run PS CC 2014 without it?
Adobe: You will be able to use the product without any issue.
Me: I'm sorry that I had to push you for a solution
Adobe: However I will suggest you to re-check with Graphic Provider and see if they have any drivers which you can use with Photoshop CC 2014, since issue is related to the Graphic Processor.
Me: As of yesterday, they did not
Adobe: I am sorry for the Inconvenience.
Adobe: Is there anything else I can help you with?
Me: No, thank you. Hopefully, the problem is resolved.
Adobe: You will be able to use the product, if any issue contact us back, we will check and help you accordingly
Adobe: You are most welcome.
Adobe: You may receive an email that will contain a link to complete an optional survey to provide your feedback on the support experience. Your feedback is very much appreciated.
Adobe: Thank you for contacting Adobe. Good Bye. -
Satellite U - Crashes when starting windows and recovery cannot fix
Most of the time but not every time the laptop crashes when starting windows.
I get a blue screen, a dump file is created and then it restarts and gives me the option of starting windows normally or using windows recovery. The windows recovery cannot fix the problem.
When I select the option of opening windows normally everything works fine with no problems.
If I restart the laptop it never crashes.
The problem only happens about 90% of the time when switching it on.
The problem started soon after buying the laptop in October.
Originally it came with Windows Vista and I wondered if the problem was with Vista so yeterday I upgraded to Windows 7 but it still crashes on most start ups. Otherwise the laptop works fine and I am pleased with it.
I suspect the problem might be with Realtec but the drivers appear to be up to date. My internet security is trend micro.
I wondered if it might be a hardware problem when it happens under both Vista and windows 7.
Has anyone got any ideas about what might be causing the laptop to crash on startup?I have exactly the same problem with the laptop (U500 11E) crashing on startup, recovery can't do anything and sometimes I get a Windows "solution" box that tries to find something and then just vanishes.
I followed the same procedure as Dave, by upgrading to Win7 thinking that might fix the problem, but it clearly didn't. I also updated all drivers and the BIOS to the latest versions.
I think my trouble started not right out of the box but only after I upgraded to Vista Service Pack 1, but I'm not completely sure.
It is pretty annoying because of course it now takes twice as long to get the laptop up and running.
Finding someone else who also has the problem makes me wonder if the problem might have another cause and if there might be a way to fix it?
Petra -
ITunes crash on start -even in safe mode
Bonjour,
Since three days my iTunes crash on start. I remove all plugins, tried to start in safe mode, no USB device connected, but no result.
Please find the crash below.
This is really annoying, no possibility to sync iPhone and iPad.
Could someone help?
Best regards.
Bernard
Process: iTunes [571]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.1.5 (11.1.5)
Build Info: iTunes-1115011001005005~2
Code Type: X86-64 (Native)
Parent Process: launchd [169]
Responsible: iTunes [571]
User ID: 501
Date/Time: 2014-03-17 07:50:22.602 +0100
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: B2D005D8-7202-BE14-4FBB-A52776D9807A
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
Assertion failed: (bitmap != nullptr), function void CGGlyphBuilder::create_missing_bitmaps(const CGGlyphIdentifier *, size_t, const CGGlyphBitmap **), file Fonts/CGGlyphBuilder.cc, line 147.
Thread 0 Crashed:: iTunes main Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8a796866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8d3e835c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff85788b1a abort + 125
3 libsystem_c.dylib 0x00007fff857529bf __assert_rtn + 321
4 com.apple.CoreGraphics 0x00007fff8c3ff208 CGGlyphBuilder::create_missing_bitmaps(CGGlyphIdentifier const*, unsigned long, CGGlyphBitmap const**) + 256
5 libRIP.A.dylib 0x00007fff8d8c7a7f render_glyphs + 197
6 libRIP.A.dylib 0x00007fff8d8c6d4a draw_glyph_bitmaps + 1739
7 libRIP.A.dylib 0x00007fff8d8c61da ripc_DrawGlyphs + 2204
8 com.apple.CoreGraphics 0x00007fff8c73ed15 draw_glyphs + 1449
9 com.apple.CoreGraphics 0x00007fff8c4bb168 draw_glyphs + 1534
10 com.apple.CoreGraphics 0x00007fff8c4b9613 simple_draw + 327
11 com.apple.CoreGraphics 0x00007fff8c4b949e CGPDFTextLayoutDrawGlyphs + 90
12 com.apple.CoreGraphics 0x00007fff8c8e4bda op_Tj + 69
13 com.apple.CoreGraphics 0x00007fff8c44d219 pdf_scanner_handle_xname + 108
14 com.apple.CoreGraphics 0x00007fff8c44c51f CGPDFScannerScan + 308
15 com.apple.CoreGraphics 0x00007fff8c44a81f CGPDFDrawingContextDrawPage + 513
16 com.apple.CoreGraphics 0x00007fff8c44a5d4 pdf_page_draw_in_context + 89
17 com.apple.CoreGraphics 0x00007fff8c44a574 CGContextDrawPDFPage + 57
18 com.apple.ImageIO.framework 0x00007fff876334d8 decodePDF + 2798
19 com.apple.ImageIO.framework 0x00007fff8763268a copyImageBlockSetPDF + 1053
20 com.apple.ImageIO.framework 0x00007fff875f9d04 ImageProviderCopyImageBlockSetCallback + 466
21 com.apple.CoreGraphics 0x00007fff8c45439b img_blocks_create + 559
22 com.apple.CoreGraphics 0x00007fff8c408ded img_data_lock + 1601
23 com.apple.CoreGraphics 0x00007fff8c407800 CGSImageDataLock + 149
24 libRIP.A.dylib 0x00007fff8d8cab3c ripc_AcquireImage + 769
25 libRIP.A.dylib 0x00007fff8d8c9b85 ripc_DrawImage + 1025
26 com.apple.CoreGraphics 0x00007fff8c4073a4 CGContextDrawImage + 457
27 com.apple.ImageIO.framework 0x00007fff87609e8a CGImageCreateCopyWithParametersNew + 2379
28 com.apple.ImageIO.framework 0x00007fff8760938f CGImageSourceCreateThumbnailAtIndex + 3645
29 com.apple.iTunes 0x000000010f12be40 0x10e667000 + 11292224
30 com.apple.iTunes 0x000000010e7f7c55 0x10e667000 + 1641557
31 com.apple.iTunes 0x000000010f14a13a 0x10e667000 + 11415866
32 com.apple.iTunes 0x000000010e9e68ee 0x10e667000 + 3668206
33 com.apple.iTunes 0x000000010f1482c0 0x10e667000 + 11408064
34 com.apple.iTunes 0x000000010f3789ab 0x10e667000 + 13703595
35 com.apple.iTunes 0x000000010f373329 0x10e667000 + 13681449
36 com.apple.iTunes 0x000000010f3781fa 0x10e667000 + 13701626
37 com.apple.iTunes 0x000000010f378017 0x10e667000 + 13701143
38 com.apple.iTunes 0x000000010f1652b3 0x10e667000 + 11526835
39 com.apple.iTunes 0x000000010ecf3b8b 0x10e667000 + 6867851
40 com.apple.iTunes 0x000000010ecf35e5 0x10e667000 + 6866405
41 com.apple.iTunes 0x000000010ecf4d41 0x10e667000 + 6872385
42 com.apple.iTunes 0x000000010e6799bc 0x10e667000 + 76220
43 com.apple.iTunes 0x000000010e8d8e41 0x10e667000 + 2563649
44 com.apple.iTunes 0x000000010e8d8d83 0x10e667000 + 2563459
45 com.apple.iTunes 0x000000010e8d8cbb 0x10e667000 + 2563259
46 com.apple.CoreFoundation 0x00007fff8a36ee0c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
47 com.apple.CoreFoundation 0x00007fff8a262a6d _CFXNotificationPost + 2893
48 com.apple.Foundation 0x00007fff8c0017ba -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
49 com.apple.AppKit 0x00007fff85e6ccf9 -[NSApplication _postDidFinishNotification] + 289
50 com.apple.AppKit 0x00007fff85e59519 -[NSApplication finishLaunching] + 2147
51 com.apple.AppKit 0x00007fff85e58983 -[NSApplication run] + 128
52 com.apple.iTunes 0x000000010ef73212 0x10e667000 + 9486866
53 com.apple.iTunes 0x000000010e9f7934 0x10e667000 + 3737908
Thread 1:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8a2c3155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8a2c2779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8a2c20b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8a377811 CFRunLoopRun + 97
6 com.apple.mobiledevice 0x00000001180cc701 __thr_AMRegisterForCallbacks + 217
7 libdispatch.dylib 0x00007fff8cd2f2ad _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff8cd3109e _dispatch_root_queue_drain + 326
9 libdispatch.dylib 0x00007fff8cd32193 _dispatch_worker_thread2 + 40
10 libsystem_pthread.dylib 0x00007fff8d3e8ef8 _pthread_wqthread + 314
11 libsystem_pthread.dylib 0x00007fff8d3ebfb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8a797662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8cd3143d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8cd31152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8a796e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d3e8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8d3ebfb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8a796e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d3e8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8d3ebfb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8a2c3155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8a2c2779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8a2c20b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8a377811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010e682403 0x10e667000 + 111619
7 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
8 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8a796716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3e9c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x000000010e66b3cb 0x10e667000 + 17355
3 com.apple.iTunes 0x000000010eae1d57 0x10e667000 + 4697431
4 com.apple.iTunes 0x000000010eae2486 0x10e667000 + 4699270
5 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
6 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 7:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8a7969aa __select + 10
1 com.apple.CoreFoundation 0x00007fff8a30eb83 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8a2c3155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8a2c2779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8a2c20b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8a377811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010eb937f0 0x10e667000 + 5425136
7 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
8 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8a796e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d3e8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8d3ebfb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.iTunes 0x000000010e67db50 0x10e667000 + 93008
3 com.apple.iTunes 0x000000010e67d8b0 0x10e667000 + 92336
4 com.apple.iTunes 0x000000010e67f1e2 0x10e667000 + 98786
5 com.apple.iTunes 0x000000010e73a5ae 0x10e667000 + 865710
6 com.apple.iTunes 0x000000010e88789b 0x10e667000 + 2230427
7 com.apple.iTunes 0x000000010ed24f26 0x10e667000 + 7069478
8 com.apple.iTunes 0x000000010eccaa53 0x10e667000 + 6699603
9 com.apple.iTunes 0x000000010e68268f 0x10e667000 + 112271
10 com.apple.iTunes 0x000000010ecca7cb 0x10e667000 + 6698955
11 com.apple.iTunes 0x000000010ecc9d82 0x10e667000 + 6696322
12 com.apple.iTunes 0x000000010e66b4b5 0x10e667000 + 17589
13 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
14 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
15 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.iTunes 0x000000010e66b483 0x10e667000 + 17539
3 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8a796716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3e9c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x000000010e66b3cb 0x10e667000 + 17355
3 com.apple.iTunes 0x000000010e66b325 0x10e667000 + 17189
4 com.apple.iTunes 0x000000010e8db2f6 0x10e667000 + 2573046
5 com.apple.iTunes 0x000000010e8db2cd 0x10e667000 + 2573005
6 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
7 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.iTunes 0x000000010e66b483 0x10e667000 + 17539
3 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8a795e02 __accept + 10
1 com.apple.iTunes 0x000000010f2acfbd 0x10e667000 + 12869565
2 com.apple.iTunes 0x000000010f293fe3 0x10e667000 + 12767203
3 com.apple.iTunes 0x000000010f293f26 0x10e667000 + 12767014
4 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
5 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8a795e02 __accept + 10
1 com.apple.iTunes 0x000000010f2acfbd 0x10e667000 + 12869565
2 com.apple.iTunes 0x000000010f293fe3 0x10e667000 + 12767203
3 com.apple.iTunes 0x000000010f293f26 0x10e667000 + 12767014
4 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
5 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8a2c3155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8a2c2779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8a2c20b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8a377811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010e682403 0x10e667000 + 111619
7 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
8 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff75d7d310 rcx: 0x00007fff51592598 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff515925c0 rsp: 0x00007fff51592598
r8: 0x00000000fffff000 r9: 0x0000000000000093 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff8c92bfc0 r13: 0x00007fff8c92bf41 r14: 0x0000000000000006 r15: 0x00007fff8c92bfa8
rip: 0x00007fff8a796866 rfl: 0x0000000000000206 cr2: 0x0000000111098000
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x10e667000 - 0x10fd11ff7 com.apple.iTunes (11.1.5 - 11.1.5) <3598851A-8792-30BD-861C-7E5BC8C141B1> /Applications/iTunes.app/Contents/MacOS/iTunes
0x1100f2000 - 0x110172ff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <2709E6B0-39E2-3D75-92E3-E9F27C307C4A> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x1101b4000 - 0x1101dfff7 com.apple.avfoundationcf (2.0 - 138.1) <AB1DD559-FD70-39FE-8AE1-632CCA8040A2> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x110218000 - 0x110536fe7 com.apple.iad.iAdCore (1.0 - 1) <9E8CC242-A900-3BD1-B044-F07F592B9B3D> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
0x110602000 - 0x110606fff com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x110614000 - 0x110617fff com.apple.iPod (1.7 - 20) <9B9FD104-A8EE-3884-8610-B06700AC344E> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x110621000 - 0x11094dff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x110979000 - 0x1109b0ff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x1109c2000 - 0x110a98fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x110aba000 - 0x110afdff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x110d11000 - 0x110d15ffd com.apple.audio.AppleHDAHALPlugIn (2.6.0 - 2.6.0f1) <82D2F703-F961-3298-B06F-14B772D23C7B> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x110d4c000 - 0x110d52ff7 com.apple.BookKit (1.0.1 - 158) <34C7F87F-63B6-3E53-A7B1-8A6656405F41> /System/Library/PrivateFrameworks/BookKit.framework/BookKit
0x111484000 - 0x111486ff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x111b0e000 - 0x112883fff com.apple.CoreFP (2.5.16 - 2.5.16) <1C390A93-4187-37E7-8A7E-4417876F069B> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x1153a1000 - 0x1154d5ff7 com.apple.CoreADI (1.34.0 - 1.34.0) <33B6ECA7-680E-3517-A1C1-9785BA022516> /System/Library/PrivateFrameworks/CoreADI.framework/CoreADI
0x117d49000 - 0x117f1afff com.apple.audio.units.Components (1.10 - 1.10) <7AB53801-51BD-347E-B267-BCF71C15C023> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x118047000 - 0x118138ff7 com.apple.mobiledevice (710.5 - 710.5) <C250816A-3B97-329D-9F6B-38DACA981CED> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x11819d000 - 0x118393fff com.apple.audio.codecs.Components (4.0 - 4.0) <604485EE-4446-308F-9460-0A6CE9C2D98C> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x118b98000 - 0x118d19fff com.apple.AirTrafficHost (351.6 - 351.6) <64B45992-C1BA-35B5-9158-732748DF6B5D> /System/Library/PrivateFrameworks/AirTrafficHost.framework/AirTrafficHost
0x11984e000 - 0x119a01ffb libCMaps.A.dylib (599.20.11) <51378607-E6E2-3E1B-8A42-223877465412> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCMaps .A.dylib
0x7fff60bef000 - 0x7fff60c22817 dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
0x7fff83d8a000 - 0x7fff83db4ff7 libsandbox.1.dylib (278.11) <9E5654BF-DCD3-3B15-9C63-209B2B2D2803> /usr/lib/libsandbox.1.dylib
0x7fff83fe6000 - 0x7fff84037ff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <BF4C2FE3-8BC8-30D1-8347-2A7221268794> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8453f000 - 0x7fff8456dff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff845c1000 - 0x7fff845f5fff libssl.0.9.8.dylib (50) <B15F967C-B002-36C2-9621-3456D8509F50> /usr/lib/libssl.0.9.8.dylib
0x7fff84653000 - 0x7fff84660ff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
0x7fff84661000 - 0x7fff847cfff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff847f6000 - 0x7fff84808fff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff84809000 - 0x7fff8495cff7 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <3511ABFE-22E1-3B91-B86A-5E3A78CE33FD> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8495d000 - 0x7fff84a93ff6 com.apple.WebKit (9537 - 9537.74.9) <CA0C0387-8A66-34D4-8B1C-F5CDDBDA76BB> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff84a94000 - 0x7fff84b24fff com.apple.Metadata (10.7.0 - 800.23) <BFEE576F-D779-300B-B685-26A3A008710A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff84b42000 - 0x7fff84b49fff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff84b4a000 - 0x7fff84b5afff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff84b5b000 - 0x7fff84bcaff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff84bcb000 - 0x7fff84bcdff7 com.apple.securityhi (9.0 - 55005) <405E2BC6-2B6F-3B6B-B48E-2FD39214F052> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
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0x7fff8b491000 - 0x7fff8b49aff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x7fff8b51c000 - 0x7fff8b557fff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
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0x7fff8b590000 - 0x7fff8b598fff libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib
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0x7fff8cd49000 - 0x7fff8cd57fff com.apple.CommerceCoreRead this whole message before doing anything.
Back up all data.
Quit iTunes if it’s running.
Step 1
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Move the following items from the Library folder to the Trash, if they exist:
Caches/com.apple.iTunes
Caches/QCCompositionRepository-com.apple.iTunes.cache
Saved Application State/com.apple.iTunes.savedState
Leave the Library folder open. Try iTunes again. If it works now, stop here. Close the Library folder.
Step 2
If you still have problems, quit iTunes again. Go back to the Finder and move the following item from the open Library folder to the Desktop:
iTunes
Note: you are not moving the iTunes application. You’re moving a folder named “iTunes.”
Test. If iTunes now works, delete the iTunes folder on the Desktop. Otherwise, quit iTunes again. Put back the folder you moved, overwriting the newer one that may have been created in its place, and continue.
Step 3
In the Preferences subfolder, there may be several files having names that begin with either of the following strings:
com.apple.iTunes
com.apple.mobile.iTunes
Move them all to the Desktop.
Also in the Preferences folder, there's a subfolder named "ByHost". Open it and do the same thing.
Test again. This time iTunes should perform normally, but your settings will be lost. You may be able to put back some of the files you moved to the Desktop in this step. Relaunch and test after each one. Eventually you should find one or more that causes iTunes to malfunction. Delete those files and recreate whatever settings they contained.
If the issue is still not resolved, quit iTunes again and put all the items you moved to the Desktop back where they were. You don’t need to replace the items you moved to the Trash. Stop here and post again.
If you later decide that you don’t like the results of steps 2 and 3, you can undo them completely by quitting iTunes and restoring the items you deleted in those steps from your backup.
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