Characteristic infoprovider not available while creating query

Hi All,
I have a characteristic infoprovider(user defined) in both Dev and Prod(transported-same properties), i can create new query in dev using query designer(BI 7) but not in production.
It is defined as infoprovider in the business expl tab of info object.
Query designer
when I search for this infoprovider in prod - No records found.
I checked thru info area still not able to see in query designer- production, it is not authorization relevant also.
Please let me know any possible scenarios.
Thanks
Jagadeesh

Hi,
I hope you are choosing 'create query' after opeing query designer and not 'open query'. If you select 'open query' then it shows only those info-areas and info-providers on which query is already there.
If this is not the case, can you see your characteristic in the info-provider tab?
Regards,
Akshay

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ping="true" text="com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: Exception was thrown in preprocessing phase of application session ApplicationSession(name=com.acc.iss.issapp.iss.ISS, id=A957F1DFFD3B8DC70000012917EA1114). The causing exception is nested. RID=3f9de732730811dfad7b005056b36f88
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Regards,
Priya

Hi Priya,
I also have this error. In fact every time I do a change in my model DC, it is not reflected in my other DC which depends on this one. Rebuild, reload, .. nothing helps...
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