Characters missing from .pdf the number #1 missing

I have invoices vendor emails me in .pdf. When I open them in google docs all of the #1 are missing? I download and save them from mail, open in Apple Preview still missing all of the #1? Open in Adobe Reader and looks perfect all of the #1 are there, so then I print to my brother printer and all of the #1 are missing from the printed document? If I use Apple mail, same thing no #1.
Of course when I contact the vendor and explain the problem, I am told "oh apple, well that is the reason. We use PC".

I see this is an old post... but perhaps this is still helpful.
I was having a similar problem with disappearing characters on documents sent to me from a certain company. Just like you, Preview left out certain characters, Adobe Reader displayed it correctly but didn't print it correctly. Then I noticed the Advanced option in the Adobe Reader print dialog: "Print As Image". That worked.
I think that this forces Adobe to actually compose the page and send the composed page to the Mac printing system, rather than just sending PDF through to the Mac printing system. A little slower, it seemed, but better than garbage.

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Characters missing from .pdf the number #1 missing

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