Charge of 2.99 appears on my credit card - not sure what was ordered?
I need to know what the $2.99 charge is for that appeared on my credit card statement.
You can check the purchase history on your account via the Store > View My Account (Store > View My Apple ID on iTunes 11) menu option on your computer's iTunes - I'm not sure whether that shows in-app purchases and/or auto-renewing subscriptions ). If it doesn't show then you can try contacting iTunes support via this page and ask them if they can see what it was for : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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My apple ID acct was updated this morning, and it wasn't me. (credit card info). What was done to my account?
This was the email content:
Dear Crystal Stewart,
The following changes to your Apple ID ([email protected]) were made on May 28, 2014 at 5:26:47 AM (GMT):
Credit card
If you need additional help, contact Apple Support.
Apple Support -
I am noticing a charge of $11.69 charged to my credit card two days in a row. What is this for? No one is charging anything, How do I cancel this account?
We are fellow users here on these forums, we won't know what it's for. Nothing shows on your purchase history on your account(s) ? And you don't have any auto-renewing subscriptions : http://support.apple.com/kb/HT4098 ?
If you can't find what it's for then you could try contacting iTunes Support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Changing payment info : http://support.apple.com/kb/HT1918 -
I can't do anything between the computer and the iPod... cannot sync purchases, music, anything... I tried resetting my iPod, which was a HUGE mistake because now, none of my music is on it and I can't sync the thousands of songs I've purchased to it... all I am able to use it for is to download directly to the iPod via WiFi. (Which I do, but mostly for apps... I don't want to waste money duplicating music purchases.) I've tried the troubleshooting thru iTunes and nothing has helped. Please help!
Also go to this link http://www.apple.com/support/ipodtouch/assistant/ipodtouch/ and this one http://www.apple.com/support/ipodtouch/
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HT3702 billings questions appears on my credit card every month
i have a billing questions that appears in my credit card. i dont want them to charge me no more on this app.
this charges are recurring charges. please remove them so as not to appear in my credit card.
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Credit Card number entered CRM sales order is not appearing in R3 Sales ord
Hi,
We are entering our Sales orders in CRM which are gtting replicated to SAP R3,In the credit card scenario ,In some sales orders entered in CRM,where the Credit card numer has been entered,In some cases,the card numer is not appearing in R3 Sales order either in the overview screen or Payment card tab,due to ehich most of the times these cards fail authorization .
Kindly let me know as to what could be the reasons as to why the card numer seen in CRM is not appearing in SAP R3,sales order?
Appreciate your help on this.
Regards
Mohammed RoshanHi All,
Looking forward to your valuable inputs on this as to how and why Credit Card number entered CRM sales order iwould not appear in R3 Sales order?
Regards
Mohammed Roshan -
Credit Card not charged yet?
Anyone else having this problem? I guess this is why I haven't gotten a shipping Email yet. I guess I need to call a CSR and make sure the payment went through.
Me too...UPS tracking number and email that say label made but UPS has not received item. Says will update when item received. Received email at 12:30 cst. Credit card not charged.
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Suddenly my I pad won't charge. A box appears saying 'this accessory is not supported'. What accessory? What does this mean? Why has it suddenly happened? What do I do?
Hi Eileen,
With iOS 7, the devices have become more sensitive to the type of cable that is being used to charge the device. I have found that with my iPhone 4, once I upgraded to iOS 7, it became a little more sensitive to even my iPad charger. It doesn't always recognize it if I just plug it in, but if I slide it in slowly until I hear the charging tone, then I can push it the rest of the way in, and everything works as it should.
Any chance the cable is bent or frayed? How long have you had the device and cable? If it is under a year old, take it into the Apple Store (device and cable) so you can show them what is happening. They should replace your cable.
Cheers,
GB -
Dear Friends,
I was shocked today , i saw "apple itunes store usd luxembourg lu"
appear in my credit card biling,
Rp=rupiah (indonesia)
30sept11 Rp179.430 us19.99
3okt11 Rp454.064 us49.99
3okt11 rp908.219 us99.99
3okt11 rp908.219 us99.99
3okt11 rp908.219 us99.99
3okt11 rp908.219 us99.99
i dont have any apple product due to its price.
For this apple Id i have just created to contact apple CS,
any of you will help ?
Best Regards,
SuryadiI had the sam problem this weekend and I contacted my bank and Apple. My bank's response was professional and positive, but Apple's response was very very shoddy. I had to weave through automated menus and referrals to multiple apple web sites. This treatment continued for two days until I was finally forwarded to Maria. She took this seriously and helped as best she could.
Unfortunately I think Apple is taking a very cavalier approah to a potentially serious security breach. After loyally purchasing 3 I-Phone 4s, 3 I-Pod touches, 2 I-pods, 1 Nano, 3 Apple TVs, 2 macbook pros, 1 mac, and Ipad over the last 5 years apple is on the verge of losing my business. -
Ihave a $70 credit in my itunes account but when I purchased an album last night itunes charged my credit card, not my itunes account. How do I get this reversed
How did you create the account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are being prompted to review the account then see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to enter your credit card details - you should be able to remove it after entering it. -
My recent bill was 7.44 but I was charged the same amount twice on my credit card, I'm wondering if that is a hold that's gonna clear or a mistake?
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
If i buy a game and i have itunes voucher on my account will it appear on a credit card
because i would like to buy stuff for clash of clans with out my parents knowing
Correct.
vZeeqa wrote:
so it wont appear on the credit card but only purchase history and email? -
When I go to buy music it wants to charge my credit card, not use my balance
when I try to buy music it wants to charge my credit card, not use my existing balance
How can you tell without making the purchase?
http://support.apple.com/kb/ht1574 -
Hello, I wonder is there any additional charges applied after I removed my credit card info? I was being charged but i can't login to itunes couldn't check what items was being charged in this case. Anyone pls help, thanks.
When the regular customer service reps fail, try one of these:Send an email to the team at "[email protected]". Include:
Account number
Full name
Service address
Best contact phone number and best time to call
A description of the problem
One of their problem resolution specialists should contact you to follow up, usually by phone. They seem to be quite a bit sharper than the regular customer service reps.-OR-Use the feedback form at http://customer.xfinity.com/help-and-support/vp-contact-form.You might also try Twitter (https://twitter.com/ComcastCares/) and Facebook (https://www.facebook.com/Xfinity).
Comcast sometimes responds to questions here in the forums, and sometimes they do not. When they do the typical response time is somewhere between a few hours and a few days. -
Hello everyone, i want to know how can i found out the purchases made with my credit card (not by my apple ID)?
I found out in my Credit Card bill some purchases in itunes store that wasn't made by me.
thanks to all helpersThis would be something you would need to address with your credit card company. Apple cannot tell you who else might have used your card nor what purchases they might have made. Call your credit card company and report the charges as fraudulent. You'll probably need to have them cancel your existing card and issue you a new one.
Regards.
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