Charged a total of three times for App. I only purchased one time!!!

I was charged twice for an item i didnt purchase but once. One of the orders went threw and the other one didnt but it says i owe for both. I never wanted to purchase but one. In the beginning it told me the order didnt go threw which is why I even pressed purchase again. I recievced the minutes the after second purchase but it says i owe for both and now i cant download free apps it say the payment was declined for two other seperate orders for the exact same thing that i did not purchase. WHAT DO I DO!!!!

https://idmsa.apple.com/IDMSWebAuth/login.html?appIdKey=6f59402f11d3e2234be5b88b f1c96e1e453a875aec205272add55157582a9f61&language=US-EN

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Apple has charged me 1 US $ three times in last two days.

I changed my card information and Apple charged me 1 US $ three times in last two days. Why do they do this ? Will I ever get this back ? I have also heard on other forums that a lot of fraudlant charges take place with Apple ? Is it true ?
I feel a bit unsafe providing my card details to Apple. Is it possible that Paypal can be used with Apple ? I would be happy to receive some information on this.
Thanks
Ron

Have you added or changed the credit card details on your account 3 times in the past two days ? If you have then each time you will have received a small temporary store holding charge to check that the card details are valid and that the card is active - they should disappear within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702

HT4009 How do I get a refund For apps that I purchased in the App Store?

How do I get a refund for apps that I purchased in App Store?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

HT204088 I only purchase one time on Mar 03 - $4.99 but when I receive the bill ,it charge me double .

i only purchase one time on Mar 03 - $4.99, but when i receive the bill, it charge me double

Try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I purchased Adobe XI for a year. I am charged monthly on my credit card. The software only allows one print file to pdf after that it has a pop up marketing screen asking me to purchase it again. If I reboot I can get another print out of it. After a

I purchased Adobe XI for a year. I am charged monthly on my credit card. The software only allows one print file to pdf after that it has a pop up marketing screen asking me to purchase it again. If I reboot I can get another print out of it. After an hour of trying to reach somone on tech support I ran across this forum. Any help out there?

In the pop-up screen, have you tried licensing it and signing in? Signing in is crucial, so it knows what you paid for.

How can I isolate iPad apps so only the ones I want people to use are visible to them?

Hello. How can I isolate iPad apps so only the ones I want people to use are visible to them?

At the moment it's not possible, but you could try providing feedback to Apple here http://www.apple.com/feedback/ipad.html (this has come up a few times so you won't be the first person to request it).
An alternative if you only want your customers to have access to only one app, is to look for cases that prevent access to the home button so that they can't get access to the home screen and therefore other apps. e.g. http://www.staypad.com/photos.html is a mounted case for use on walls/tables etc (there are probably others available, that is just the first one that my search found).

HP Pavillion G6 laptop wont turn on or charge - battery light blinks three times - SOLVED

Ok So I was using my laptop on a regular basis. I shut it down the night prior by using the start shut down menu option. The next morning I went to turn it on and nothing. I did though see the side white light by the Ac adaptor plug in blink three times. I decided to purchase a new charger via ebay(8.99). I plugged it in and nothing. So i started reading different threads to help me fix this issue. I did not see,read or find anything that truly helped me figure out what it could be so upon further research I came across this link in the HP site: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01732674&lc=en&product=5242926&tmp... This helped me figure out what the light meant.. Hopefully it can help others who may have this same issue.
So bottom line I did a battery reset. I unplugged every thing from my laptop(battery charger, mouse, etc) I took my battery out of the computer, (pushed in the circle black rubber button (on the back left of my laptop where the seam is) then held down the power button for about 30 seconds then put my battery back into my laptop plugged my new charger in and thus far the battery is charging and the white light is staying on to show a current charging in progress.. Hope this helps anyone else!

Try removing the battery and start it up that way and also do a hard reset which means remove the battery and with no AC adapter connected hold down the power button 30 seconds. Now plug in the adapter and try to fire it up. Yes, the battery can go so dead it keeps the laptop from turning on. It is not common however and quite the longshot. It could possibly even be the AC adapter. Do you have access to another known good one? Lastly, it can be the power jack and even the motherboard. It is really not good for a computer to experience repeated hard power-down shutoffs. If you want to kill a computer that is one good way to do it slowly and painfully. The power jack is a separate part from the motherboard and on a scale of 1-10 with 1 being replace the battery and 10 being replace the motherboard it is about a 6 or a 7. No soldering is required. This is the part you need:
(16) Power connector cable 486637-001
http://www.ebay.com/itm/Original-HP-G71-COMPAQ-CQ71-Power-Jack-Cable-/150762602392?pt=LH_DefaultDoma...
However, I cannot find a manual here. I usually can, but it seems to be hiding. This one will be very close:
G70 manual
A computer repair shop wil likely charge about $100 for the repair.

I have 2 Apple IDs. How can I move all my purchased (paid-for) apps under only 1 of my Apple IDs?

Long ago I bought several, relatively expensive, apps under a old Apple ID.
I then purchased many more paid-for apps under a new Apple ID.
I was unaware that the purchased apps are tied to the Apple ID which I happen to be logged in with, at the time of the purchase: I thought they'd be tied to my authorised PC(s).
Now I'm absolutely sick of having to constantly switch between IDs, even just to CHECK for updates.
What I want to do is move all the paid-for apps which I bought under the old Apple ID to the new Apple ID. Both ID demonstrably belong to me.
Having all my apps under 1 only Apple ID would allow me to update them easily, and no longer be FORCED to switch IDs all the time.
In short I want to use only 1 Apple ID for the future.
If the Apple Store locks the apps to the Apple ID (as it does) instead than to the authorised PC (as it should do), then it should also PREVENT a user from creating a second Apple ID (at least, from the same iTunes installation on the same PC!), or at the very least display a HUGE warning that any paid-for apps purchased under another, older Apple ID will be unavailable under the new Apple ID! The apple Store, and iTunes, do neither thing,
Then the Apple Store and iTunes should at the very least allow a user to put all apps under the same Apple ID!
After all, the Apple Store and iTunes on my PC and iTunes on my Iphone can all "see" that I own TWO legitimate Apple IDs (with purchases and updates): it must be possible to move these apps from one ID to the another ID, at least once! They're MY OWN purchases, paid: can I manage them a bit easier?
Marco

No, it seems you don't (want to) understand. I see 2 things very wrong with your explanation.
1. The move would only need to happen between "accounts" demonstrably and legitimately belonging to the same user. In fact, I'm still using both the old one (for updates only, no new purchases) and the new one (updates and purchases -- actually no morep urchases until Apple solves this). And unless I'm mistaken, I can already have my apps on more than one iDevice at the time: eg. on 1 iPhone and1 iPad. I don't ask for apps to be moved between unrelated accounts: only between accounts belonging to the same "person". And I do not see how changing what is effectively just a "label" embedded in the binary files residing on my hard disk (or in the cloud), which can be verified as legitimately belonging to me thru two ID registered on the same authorised PC could possibly allow anyone to cheat the system. The apps' files have embedded an old label before, and a new label after the operation, both belonging to me, associated to my payment details. That's not rocket science.
In fact, both my Apple ID were at some point linked to the same credit card. And in fact, I only created a second one because at some point I managed to forget my Hotmail EMAIL password, not my Apple STORE password!
The two passwords needn't be the same, adding to the confusion. For months I used that account to buy apps, and never checked the email, since I was not interested in marketing from Apple, and I could see the payments from my credit card statements: that's how I forgot my Hotmail EMAIL password for that Hotmail email address.
Since Microsoft wouldn't allow me to access my Hotmail account anymore (and rightly so, becuase I managed to exhaust all possibilities, and even forgot the security question), and so I could not check my Apple Store emails, I then decided to create a new account, this time with a Live! email address, and this time I used the same password for both the Live! EMAIL and the Apple STORE authentication.
For more than TWO years I used the old Hotmail Apple ID to get updates, without during all that time being able to read the email or access that Hotmail account: this should tell you how stupid this system is! And for the same time, and until last month (I no longer buy anything), I used the new ID for both NEW purchases and their updates.
Now after getting both a new iPhone (only because the old one was unfortunately stolen on my holiday) and a new PC, i NO longer want to be forced to use both IDs, which forces me to constantly switch between them, and also carries the risk that I inadvertently purchase something with the old one, to which EMAIL address I no longer have access: so I can't even check invoices. But most of all, I don't want to be inconvenienced like this by Apple.
Since the Apple ID is such an important concept, forever ID tied to your purchases, it should NOT be an email address, which are disposable by their own nature. When creating it, one is naturally driven to think it'll only be needed to check Apple Store's emails and newsletters and the such. Why should people be forced to FOREVER use an email address, perhaps linked to a job or relationship they had years earlier, to update their purchases?
The thing is, Apple made the Apple IDs as email addresses simply to ensure that as many people as possible can at any time buy as many apps and songs as possible: just create a new Apple ID: after all, it is (seems) just an email address! and you're done. But they DON'T telly you they'll tie FOREVER your purchases to it. So you're reasonably entitled to think they'll tie them to your payments details, until you discover otherwise the hard way.
And since most Apple users feel humbled by Apple (the "genial" idea of calling "Genius" the support guys at the stores, wo usually don't have a clue on anyhting less than trivial, is part of this) and fear of feeling "stupid" for getting wrong soemthing with what are supposed to be the most user-friendly company and products, they will simply buy the apps again under the new ID, bringing more profits to Apple. This also can't be casual.
My apps are available, under both Apple IDs at the same time, to iTunes: be it on my PC on in the iCloud. The same mechanism that physically "embeds" that Apple ID in the app file when I first buy it, can surely be used to change it afterwards. It's just a matter of willing to do so. This content (apps, songs, etc) may be digital (that is, files) rather than traditional (eg. books), but I assure you that the disk blocks taken by the app or song files in the iTunes directory on my PC or in the iCloud are as physical as a book or a mp3 player: they CAN be changed in a perfectly safe and trackable way, without risk of cheating. Ever heard of MAC addresses? Or other unique info that can easily be gathered from the PC's operating system or BIOS? or credit card details, already available?
2. The policy of inconveniencing (punishing) the huge majority of users (citizens) to prevent a tiny minority from misbehaving can be good for sheep, but not for rational people. It's typical of unimaginative, monopolistic companies (oppressive governments), not of progressive, modern and innovative ones. The cost of protecting their proficts from those who would steal from them is theirs (the company's), not ours (the users'). They should be more creative and inventive, in finding solutions to stop 10 people who would misuse their system, rather than annoying the 10 million who won't. I would never do so (mostly because I thing it's morally wrong, but also because I can't be bothered), but I understand why people invent ways to circumvent this gratuituos, bullish constraints.
Also, CAN'T you REALLY see the difference between these TWO options:
- allowing a user to change an app's associated account ONCE IN A LIFETIME, even only ONCE per app
- FORCING a user to switch Apple IDs EVERY TIME (DAY, OR WEEK) FOREVER, to check and/or update
??? Am I talking to a person, or to a robot, or to a undercover Apple employee here?
Both things are possible. The second is more convenient financially for Apple, that's all.
But it's also so clearly unfair to their customers. No more, thanks.
To finish, many if not almost all of the issues in threads like https://discussions.apple.com/message/18954743#18954743 (like husband and wife sharing a PC with two iPhones, or kids' gifts, etc) really boil down to this issue, despite being often complicated by sloppy explanation (when they say "password" , do they mean the Apple ID's or the Email account's?, and so on) and unreasonable requests (like having the same app, only paid once, available under two IDs, even if on the same PC: this is not what I ask, and it's unreasonable) -- and could be solved by the concept of a "master" ID and "secondary" ID: if you read well, the real issue is almost always for everybody having to switch between "old" (or "wife's", "kids'") and new (or "husband's", "dad's") Apple IDs: and this must be done on BOTH the iTunes application on the PC or Mac, and on the devices themselves.

Itunes have taken money from my account for apps i havnt purchased and no nothing about

just been on my bank online and noticed that within 2 days £310 has come out of my bank for apps i have never used and didnt even no i had, i have a 9yr old daughter who uses my ipad but she doesnt know my password how the **** has this happened and will itunes refund me?? anyone please help??????????????

Either someone in your household has been buying content or someone has hacked your account.
You need to change your password immediately.
You need to talk to your cardholder about reimbursement.
You can let Apple know about the problem: http://www.apple.com/support/itunes

App Store claims update for app I never purchased and then switches me to a russian account. When I try to buy with my account i get an unknown error. How can I fix this?

When I opened the Mac App Store on my White MacBook(2010 model running Lion), it told me I had an update for Angry Birds. I never bought the original Angry Birds for Mac, so I decided I'd buy it because I enjoyed it on the iPad. When I clicked buy, it had my email switched to a russian one and when I tried to buy the app on my account, I got an unknown error (4). I can buy other items on my account, but when I try Angry Birds it always returns the error. Any ideas on how to fix it? Thanks in advance!
edit: Sorry! Found the answer on a related discussion.

i have this too -- it's from trying to install pirated sw. I have no idea how to fix it -- even trying to buy a legot copy gives an error in the app store.

My mail app suddenly only allows one window at a time. Any ideas ?

When using mail app I get to work on one window at a time and can not do anything with the app or open another window. this is only on by macbook. Any ideas

Press the escape (esc) key to exit full-screen mode.

TS1424 can't connect to i tunes store for app update only

Hi, when i need to do an update for any apps i get this message cannot connect to i tunes store!!
But to do any apps download it works fine and i don't get this message?

Hello Barneykaren,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario

HT3702 I want to know how I can dispute a purchased that I was charged twice. I only purchased one zynga. Pls reply. Ty

I purchased only one zynga but I got charged for two. I'm disputing one charged of the zynga. Pls remove it. This is the second time that happen to me. Ty

Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

Here drive for Nokia XL: only in one country???

Is there a way to drive into several countries with nokia XL?
here drive+ is not aviable for nokia XL
Solved!
Go to Solution.

Hi navio1973,
As of now, it is not possible since the HereDrive app is not present for downloading in the Store. However, I suggest that you contribute your suggestions regarding this by going to your phone's settings > Feedback to Nokia. Hope this helps!

HT3702 I was double billed for something I only received one of.

I tried to buy something through the iTunes app store within a game I play (Sims Freeplay) and I was charged twice. I only received (and wanted) one of this item, and am very frustrated trying to resolve the issue. I don't know how to fix it, aside from calling my bank to dispute the charges. I hate to do that, but since there seems to be no phone number or way to contact a human at Apple regarding iTunes issues, I'm at a loss. I found one phone number, but its answered by a machine and when you say the problem is iTunes related, it just refers you back to the website before hanging up on you...
Does anyone know a beter solution than disputing the charge via my bank?

http://www.apple.com/support/contact/
There is no phone number, Itunes has no telephone support

Charged a total of three times for App. I only purchased one time!!!

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