Charged but didn't buy anything

I recently got an iPod Touch and haven't used iTunes for more than burning CDs, but there was a fee of $5.34 that came up earlier. Is this a monthly fee with iTunes, or a glitch more than one person has experienced?

There are no fees for use of iTunes. I would find out what the charge is for and notify your credit card company. In addition I would contact iTunes Store support. You can do so here:
http://www.apple.com/support/itunes/contact.html

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Charged and didn't buy anything

I was charged 19.99 and 9.99 and I didn't buy anything . I would like my money back for these charges and whatever was purchased removed . Thank you Brittany Ake

You can certainly contact Apple as Ocean20 suggests.
Another step you can take in the meanwhile is review your purchases. Open iTunes on your computer. Go to Store > View Account in iTunes' menu. Sign in to your Apple ID. You can then find a Purchase History row to review.

HT204053 Why was my credit card charged I didn't buy anything

Why was my credit card charged I didn't buy anything

These are user-to-user forums, we won't know.
You've checked the purchase history on your account (Store > View My Account, Store > View My Apple ID on iTunes 11, menu option on your computer's iTunes), and have you made any in-app purchases or have any auto-renewing subscriptions ? If not and you haven't added or changed your credit card details (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Itune card redeemed but didn't buy anything? Help!!!

My daughter entered her code into our home computer. We've searched purchase history for our account and can't find anywhere that the purchases have actually taken place. We don't think anyone was logged in when she put in the code, so where does the $$ go? Please help. She really wants to download some songs before we go on vacation at the end of this week!!

When you enter the code it asks you to either log in or create a new account. If she didn't do either, then the card probably wasn't redeemed. Have you tried entering the code a second time? You might want to double check that the amount wasn't already credited to you account. Select the iTunes Store in the left-hand column of iTunes. Click on your email address in the top right-hand corner of iTunes and enter your password if/when prompted. Then, look next your email address at the top. Do you see the amount of the credit there? iTunes Store doesn't have a customer service phone number, but they do have an online form you can fill out to email them:
http://www.apple.com/support/itunes/store/browser/
You can locate contact information for iTunes here: http://www.apple.com/support/contact/
But I would imagine they'd refer you to that same email link.
CG

ITunes charged my account but I didn't buy anything!

I have an episode of Family Guy downloaded on my computer, and I haven't watched it in a while (maybe two or three months) and I watched it the other day, then I noticed my account was charged $1.99 even though I haven't bought any new music or videos or anything since February! Was I charged for watching something I already paid for? What's the deal?! Was I charged for something different?
Also, I noticed when I went into my settings that it says my downloads are set up for two computers. I only have one computer that has iTunes installed on it. Could someone be hacking my account? I don't think this is the case, because if they were buying things, wouldn't I notice the new songs in my library? Also, wouldn't I be getting an emailed receipt? I haven't been getting any new music or any receipts, so I'm assuming I was either charged again for that one episode, or there was a mistake on iTunes' part, because I promise, I didn't buy anything!
Please help me!!!

Have you logged into your account in iTunes and checked your purchase history?
It shows everything that has been bought.

Why I have to pay but I didn't buy anything

why I have to pay but I didn't buy anything

If you didn't buy anything you don't have to pay. But the App Store requires you to enter your Apple ID password when you download a free app. And in order to have an Apple ID you must have a form of payment entered. You will not be charged to download a free app.

Why was I charged $2.99? I didn't buy anything.

Hi,
I was surprised to find that I was charged 2.99 yesterday and I didn't buy anything. I get a message from my bank if any transaction is made on my account. I still have the message. I tried to find a support email for Apple but couldn't find on this site so please, if you know of an address, write it here or if someone knows how I can get to like a billing support email, do tell me.
Thank you.

Just got this now from ITunes:
WinterBoard - Perfect Style, v1.0, Developer: Nguyen Hoai Thuong (4+)
VIET SOFT
App
$2.99
I have downloaded this program 4 days ago and I don't remember it costing anything. It was free!!!On the same day, (sunday 11-13-2011) I bought this:
WhatsApp Messenger, v2.6.7, Developer: WhatsApp Inc. (4+)
WhatsApp Inc.
App
$0.99
and was billed right that moment so I am guessing something is definately wrong here and plus that program doesn't even work. I was just writing a review in the store about it.

What to do if I get an SMS from my bank that I have used my iTunes but actually I didn't buy anything.

What to do if I get an SMS from my bank that I have used my iTunes for 13.90$ but actually I didn't buy anything.

Actually I have done that I have called my bank, but am not sure about apple do you have the right contact details.

HT1349 live in uk but bought ipad3 in new york but can't buy anything off app store as in american currency, settings and addresses, please advise

live in uk but bought ipad3 in new york but can't buy anything off app store as in american currency, settings and addresses, please advise

You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country...
http://itunes.apple.com/gb/genre/ios/id36?mt=8

HT1933 Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do

Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do? Thx

you may delete this discussion. I fixed the issue

HT2534 Hello if I open an account with no credit card, does this mean i can use apps but can't buy anything.

Hello if I open an account with no credit card, does this mean i can use apps but can't buy anything.

You can buy an itunes gift card and redeem it to your account and then buy whatever is available to your iTunes region.

Hi I didn't buy anything but Apple charge me about £9 for no reason. How I can sort this out?? Thanks

I check my bank account and I just seen they charge me that money. I tunes charge but I never used it??? Any idea... Thanksss

How to contact an iTunes Advisor
Go to getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'iTunes', then 'iTunes Store'.
A new page will open.
Choose 'Purchases, Billing & Redemption', then 'Apple ID account billing'.
Fill out the 'Please tell us more about the issue' box.
Click the blue 'Continue' button.
Choose your country.
Select the contact option that suits your needs best.

I've got a receipt today through my E-mail but i didn't buy anything !!!

Hello, just now ive received an Email that telling me that you did buy an item
Mega Jump, 20,000 Mega Points, Developer: Get Set Games Inc.
£5.99
and its 6 Pounds !!!
I didn't buy it??? how can I report this ??!! Please help

Hi there, I'm a representative of Get Set Games.
Sorry to hear about that. Did someone else use your iPhone or iPod to play the game? Your iTunes password is required to buy Mega Points. You may have already been signed in to the App Store from a previous purchase.
Make sure that you have signed out from the iTunes App Store to avoid accidental purchases. You can do this by going to Settings>Store>Sign Out on your device.
To get a refund from Apple for the accidental purchase, you can follow these steps:
1. Open iTunes
2. Log on to your account
3. Go to "Purchase History"
4. Report a problem
5. Fill out form with a reason for the refund
If you want to disable any chance of accidental in-app purchases in any application that has this feature there is an option in your Settings App on your iPhone or iPod, under General > Restrictions that will allow you disable in-app purchases such as this with a pass-code. This will help prevent such an accidental purchase from happening again in any app.

HELP! I didn't buy anything; credit added to my a...

OK TWO THINGS:1)why skype just charge me for 25 euro to my account?? i didnt buy anything...
2)before charging me for 25 i had in my acount 10 euro but now its only 25 and not 35...HELP!HELP!HELP!
Subject/title amended to reflect post content.

Hi, assafdrori1990, and welcome to the Community,
Please see these two FAQ articles for guidance and next steps:
https://support.skype.com/en/faq/FA10384/why-has-my-credit-debit-card-been-charged-by-skype-when-i-h...
https://support.skype.com/en/faq/FA10920/what-can-i-do-if-someone-has-taken-over-my-account?
Please change your Skype account and payment method account passwords immediately, if you have not already done so!
Regards,
Elaine
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If something happened to a iPad in one year but didn't buy warranty can apple fix it for free

If u buy a iPad 2 and You drop it and the screen broke and u bought it leas Thank a Yeah ago and You didn't buy warrienty can Apple still fin it for free

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below.
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

Charged but didn't buy anything

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