Charged but no confirmation email?

I'm wondering why there is an authorization hold on my online bank information when I haven't even gotten a confirmation email for my order yet. I ordered early last week and it's been almost a week now, but I still haven't received a confirmation email although my account has been charged. Does this mean that my computer has already shipped out, or is this something that Lenovo does to check if you have enough money in your account? I need the computer really quickly, and I can't really afford to wait. I just might cancel the order if it takes any longer to get my confirmation email. Also, I can't find any indication on the website that I ordered anything. btw, I ordered on the lenovo outlet site. Can anyone help?

Hi virtuoso735,
Sorry for late reply. As this is the first case I have encountered, I seeked help from my colleague in US and therefore it took some times to get the feedback.
Btw, could you please PM me your first and last name, email address, phone number? I'll see if i could check it out for you.
Again, sorry for the inconvenicen caused, and really appreciate your patience in this case
Best regards,
Cleo
WW Social Media
T61, T410, x240, Z500, Flex 14
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Charged but no confirmation email?

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